The Noble Swan Hotel & Spa

Photo gallery for The Noble Swan Hotel & Spa

Primary image
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of The Noble Swan Hotel & Spa

VIP Access

The Noble Swan Hotel & Spa

4.0 star property
4-star hotel in Old Quarter with 2 restaurants and spa

8,8/10 Fabulous

137 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
20-22 Chan Cam St., Hoan Kiem District, Hanoi
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Airport shuttle
  • Terrace
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 1 min drive
  • Hanoi Opera House - 8 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 47 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Airport shuttle (surcharge)

About this property

The Noble Swan Hotel & Spa

The Noble Swan Hotel & Spa offers an airport shuttle (available 24 hours) for VND 575000 per vehicle one way. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Hanoi Jade, one of 2 restaurants, serves local and international cuisine and is open for breakfast and dinner. Fellow travelers say great things about the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, French, German, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (VND 115000 per night)
  • Onsite valet parking (VND 227000 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Coffee shop
  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Korean

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Swan Spa & Treatments has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Hanoi Jade - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 575000 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 314996.0 per day

Parking

  • Self parking costs VND 115000 per night
  • Valet parking costs VND 227000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Noble Swan Hotel Hanoi
Noble Swan Hotel
Noble Swan Hanoi
Noble Swan
The Noble Swan & Spa Hanoi
The Noble Swan Hotel & Spa Hotel
The Noble Swan Hotel & Spa Hanoi
The Noble Swan Hotel & Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

8,8

Fabulous

9,0/10

Cleanliness

9,2/10

Staff & service

8,8/10

Amenities

8,7/10

Property conditions & facilities

9,3/10

Eco-friendliness

2/10 Poor

Unable to travel and stay here due to Covid and would not issue a refund. The only place out of our entire honeymoon (tours and all) that would not issue a refund. A year long extension to stay there within 12 months is not acceptable. I would not book here
Donna, 1-night trip
Verified Wotif guest review

2/10 Poor

Even though there is a world wide travel ban due to the COVID-19 pandemic this hotel would not issue a refund. Every other establishment that we have had to deal with did without hesitation but Noble swan will not.
Donna, 1-night trip
Verified Wotif guest review

10/10 Exceptional

The hotel is located in the heart of the old town so it is very convenient to visit the attractions, especially only takes 2 minutes to the Cathedral or Hoan Kiem Lake, also very close to the famous snack places in Hanoi. The room is very tidy and cozy & always cleaned up whenever we return at the end of the day.
Nguyen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I love Noble Swan Hotel. I love Hanoi. The view was incredible! I can see the city from my room. It was stunning by night. Service was outstanding too
Sadoux, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel's location was great. I really enjoyed my stay here as the staff was always smiling & asking how my day was. They cared about my experience very much. Thanks you all!
Ngoc, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location, great room, good wifi and we will come back for sure
Pham, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The best hotel in Hanoi I have ever stayed!! The view, breakfast, service, people were great 👍
Wesch, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Booked this one because of high rated reviews and we are not disappointed at all. Room is good size for two people with street view. Bathroom is a stun with beautiful layout. Wifi worked well, smart TV worked well, they provide Nextflix account. Breakfast is on first floor with many choice of Asian and Western dishes
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay at the Noble Swan. The staff, in particular the restaurant staff were exceptionally helpful. The front desk staff, less so. The hotel is located in the Old Quarters within easy walking distance of many attractions.
3-night romance trip
Verified Expedia guest review

8/10 Very good

GREAT POSITION BUT ROOM WE HAD BOOKED WAS BEING REFURBISHED SO DISAPPOINTED
5-night trip
Verified Expedia guest review