Elegant Suites Westlake

Photo gallery for Elegant Suites Westlake

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated

Overview of Elegant Suites Westlake

VIP Access

Elegant Suites Westlake

5.0 star property
Luxury aparthotel with 2 bars/lounges, near West Lake

9,0/10 Superb

501 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Kitchen
  • Air conditioning
Map
10B Dang Thai Mai Street, Tay Ho District, Hanoi
Main amenities
  • 135 apartments
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Free area shuttle
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Garden
  • Library
Feel at home
  • Free cribs/infant beds
  • Playground on site
  • Kitchen
  • Second bathroom
  • Separate bathtub and shower
  • Separate dining area
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Tay Ho
  • Hoan Kiem Lake - 22 min drive
  • Hanoi Opera House - 22 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 36 min drive
  • Hanoi Van Dien Station - 15 min drive
  • Hanoi Long Bien Station - 16 min drive
  • Hanoi Railway Station - 22 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Elegant Suites Westlake

Elegant Suites Westlake offers an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. Guests can indulge in facials, and Camellia serves breakfast, lunch, and dinner. 2 bars/lounges and a garden are other highlights, and apartments offer upscale touches like fireplaces and jetted tubs. Fellow travelers say great things about the comfortable beds and comfortable guestrooms.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free

Property amenities

Pool/Spa

  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Free crib/infant bed
  • Playground

Restaurants on site

  • Camellia

Kitchen

  • Refrigerator
  • Microwave
  • Espresso maker
  • Electric kettle
  • Rice cooker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant
  • 2 bars/lounges
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 25.0 per night

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Jetted bathtub
  • Slippers
  • Hair dryer (on request)
  • Designer toiletries
  • Bathrobes
  • Bidet

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Library

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk
  • Conference center

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • On the lake
  • In the business district

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 135 rooms
  • 16 floors
  • 1 building
  • Built in 2013
  • Individually decorated

Special features

Dining

Camellia - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Parking

  • Extended parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Frequently asked questions

Overall score and ratings

9,0

Superb

9,2/10

Cleanliness

9,0/10

Staff & service

8,9/10

Amenities

9,0/10

Property conditions & facilities

10/10 Exceptional

Nice stay
It was so comfy and cozy acconidation. We stayed with our pet, it is pet available hotel/residence. People were not crowded and very warm.
Jin Ho, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good quality, clean, comfortable, good location, friendly staff
2-night trip
Verified Expedia guest review

8/10 Very good

It had all that I needed and the quality was good.
Richard, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Better lighting in the apartment bathrooms. Difficult to do hair or shave.
7-night family trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and space. Good staff and location.room had everyhting I needed and good views. Food was also of a very high standard.
Ian, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice, clean, professional and very suitable for family with kids. Used gym and pool few times, was really good and clean.
Potay, 2-night family trip
Verified Wotif guest review

6/10 Good

The property outlook is nice but it is rather old and showering and bathing facilities are not in modern.
1-night family trip
Verified Expedia guest review

6/10 Good

May, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

9-night trip
Verified Expedia guest review