Super Hotel Candle

Photo gallery for Super Hotel Candle

Primary image
Indoor pool
Indoor pool
37-inch LCD TV with cable channels
37-inch LCD TV with cable channels

Overview of Super Hotel Candle

Super Hotel Candle

4.0 star property
4-star hotel in Ba Dinh with indoor pool and pool bar

8,4/10 Very good

282 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and 2 spa tubs
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Airport shuttle
For families
  • Children stay free
  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Ba Dinh
  • Hoan Kiem Lake - 17 min drive
  • Hanoi Opera House - 20 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 22 min drive
  • Hanoi Giap Bat Station - 9 min drive
  • Hanoi Railway Station - 13 min drive
  • Hanoi Long Bien Station - 17 min drive
  • Airport shuttle (surcharge)

About this property

Super Hotel Candle

Super Hotel Candle offers an airport shuttle (available 24 hours) for VND 650000 per vehicle one-way. You can grab a bite to eat at one of the 2 restaurants, then indulge in hot stone massages, facials, or reflexology. Other features of this upscale hotel include an indoor pool, a poolside bar, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 2 PM - 5:30 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store

Working away

  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An indoor pool
  • 2 spa tubs
  • Sauna
  • Steam room

Accessibility

  • Elevator

Languages

  • English
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 3450000 for adults and VND 230000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 650000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 575000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle Hotel
Super Hotel Candle Hanoi
Super Hotel Candle Hotel Hanoi

Frequently asked questions

Overall score and ratings

8,4

Very good

8,6/10

Cleanliness

8,5/10

Staff & service

8,0/10

Amenities

8,2/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

I like. Very good
Ardeshir, 12-night trip
Verified Expedia guest review

10/10 Exceptional

コロナのせいで、客足が少ない。でも朝飯の種類は減っていません。 お風呂もゆっくり堪能したし、バッチリでした。
Teru, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Travelocity guest review

10/10 Exceptional

Great
Great unit and beautiful hotel
Brent, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel. Rooftop bar could have been a bit better
Zack, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We like this hotel and the Japanese influence. Big rooms at a reasonable price. Great staff.
1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

We’re happy with our time in Super Hotel candle and would definitely return. Around 10 minutes from Hanoi centre
1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Good location, great staff. Large clean room with good amenities but bed a bit hard
1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Great place! The hotel allowed up to have a late check out without paying.
Amina, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Not my favourite place in Hanoi
Bed far 2 hard for comfortable sleep. Not enough hot water. Noisy.
James, 1-night business trip
Verified Hotels.com guest review