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Meritel Hanoi

Photo gallery for Meritel Hanoi

Reception hall
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

Overview of Meritel Hanoi

Meritel Hanoi

4.5 star property
Luxury hotel with outdoor pool, near Hoan Kiem Lake

9,6/10 Exceptional

12 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Spa tub
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 10 min walk
  • St. Joseph's Cathedral - 4 min drive
  • Hanoi Old City Gate - 8 min drive
  • Hanoi Opera House - 8 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 45 min drive
  • Hanoi Railway Station - 10 min walk
  • Hanoi Long Bien Station - 19 min walk
  • Hanoi Giap Bat Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Net Hue Restaurant - 2 min walk
  • The Hanoi Social Club - 2 min walk
  • Central Restaurant and Rooftop Bar - 3 min walk
  • Xofa - 3 min walk
  • Thai Dat - 3 min walk

About this property

Meritel Hanoi

Meritel Hanoi puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 496000 per vehicle. You can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, body wraps, or aromatherapy. An outdoor pool, a poolside bar, and a spa tub are other highlights at this luxurious hotel.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options
  • Offsite parking nearby (VND 250000 per day; discounts available)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Corner guards
  • Pool gate
  • Fence around the pool
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Art gallery on site
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of VND 200000 for adults and VND 100000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 496000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 700000 per day
  • Airport shuttle service for children costs VND 0

Parking

  • Parking is available nearby and costs VND 250000 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi offer free cancellation for a full refund?
Yes, Meritel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Meritel Hanoi?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Meritel Hanoi on 02 December 2022 start from R2 129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Meritel Hanoi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Meritel Hanoi?
Yes, there's an outdoor pool.
Are pets allowed at Meritel Hanoi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Meritel Hanoi?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Meritel Hanoi?
Yes, an airport shuttle is available. The charge is VND 496000 per vehicle one-way.
What are the check-in and check-out times at Meritel Hanoi?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Meritel Hanoi and nearby?
Meritel Hanoi has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Meritel Hanoi?
Yes, there's an onsite restaurant. Nearby restaurants include Xofa (3-min walk), Thai Dat (3-min walk), and Mỹ Phồ (3-min walk).
What's the area around Meritel Hanoi like?
Meritel Hanoi is in Old Quarter, a short 10-minute walk from Hoan Kiem Lake and 8 minutes' walk from St. Joseph's Cathedral.

Overall score and ratings

9,6

Exceptional

10,0/10

Cleanliness

9,4/10

Staff & service

8,0/10

Amenities

9,6/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

Lovely stay. Great staff.
The hotel was lovely and clean. The new pool and bar area was lovely. The staff were excellent especially Isla at breakfast. She was beautifully dressed very friendly and was very accommodating when I told her I was vegetarian. She had the chef prepare a local dish for me which was extremely tasty. I would definitely recommend.
m, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Meritel stay
Great location. Unbeatable price. So elegant! I would recommend this hotel to all my friends and family
Phiyen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional Staff!
Beautiful hotel in old quarter. Great location for walking and the staff was exceptional! Went out of their way to accommodate our every need. Their hospitality was above and beyond.
Joann, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely great stay
Absolutely love this newly built hotel and its location. The Customer service is very good for the most part but disjointed occasionally. The breakfast spread is also good. The ambience is great and rooms are very clean, beds are comfortable. The price is just right. There is no restaurant or bar services other than the breakfast.
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bel hôtel et bon emplacement. Je logeais dans une chambre séparée par une porte d'une autre chambre (qui peut se transformer en suite) : problème concernant la mauvaise insonorisation. Bel espace de fitness et très belle piscine sur le toit. Personnel très attentif. Je recommande.
martin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

YOENJIN, 1-night trip
Verified Hotels.com guest review

6/10 Good

Masaharu, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Makoto, 1-night trip
Verified Hotels.com guest review