Hanoi Daewoo Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Hanoi Daewoo Hotel

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Hanoi Daewoo Hotel

5.0 star property
Luxury Hanoi hotel with full-service spa, connected to the convention center

8,4/10 Very good

652 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
360 Kim Ma Street, Ba Dinh District, Hanoi, 100000
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free babysitting
  • Health club
  • Sauna
  • Self parking
  • Children's pool
For families
  • Babysitting (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Ba Dinh
  • Hoan Kiem Lake - 18 min drive
  • Hanoi Opera House - 22 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 22 min drive
  • Hanoi Railway Station - 14 min drive
  • Hanoi Long Bien Station - 19 min drive
  • Hanoi Giap Bat Station - 27 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Hanoi Daewoo Hotel

In addition to a rooftop terrace and a free kids' club, Hanoi Daewoo Hotel features an airport shuttle (available 24 hours) for USD 45 per vehicle. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Edo, one of 4 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a health club. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Japanese, Korean, Russian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 411 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • Due to COVID-19, all guests must provide proof of full COVID-19 vaccination (dated at least 14 days before arrival) and proof of a negative PCR test for COVID-19 (dated within 72 hours before arrival) at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite valet parking
  • Onsite self parking (USD 5 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free babysitting
  • Children's menu

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (6017 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • Golf driving range on site
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Japanese
  • Korean
  • Russian
  • Vietnamese

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Hanoi Spa has 11 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub.

The spa is open daily.

Dining

Edo - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Cafe Promenade - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Ngan Dinh - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Reservations are required. Open daily.
Duc Bao Restaurant - This restaurant specializes in German cuisine. Guests can enjoy drinks at the bar. Open daily.
Palmcourt Lounge - This lobby lounge overlooks the garden. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Cribs/infant beds are available for USD 1029672.0 per day
  • Rollaway beds are available for USD 1029672.0 per day

Parking

  • Self parking costs USD 5 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (CDC)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Daewoo Hotel
Hanoi Daewoo Hanoi
Hanoi Daewoo Hotel Hanoi
Hotel Daewoo
Hanoi Daewoo Hotel
Hanoi Daewoo
Hanoi Daewoo Hotel Hotel
Hanoi Daewoo Hotel Hanoi
Hanoi Daewoo Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings

8,4

Very good

8,4/10

Cleanliness

8,6/10

Staff & service

7,8/10

Amenities

8,0/10

Property conditions & facilities

8,9/10

Eco-friendliness

6/10 Good

I am happy to stay again, if renovated.
Hotel room, furniture, bathroom and decoration are quite old fashion. You can experience the age everywhere. Breakfast is not bad.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

4/10 Fair

can't imagine there is a mosquito at night in the room
Gary, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The rooms are clean and the service is excellent. The food is good as well
Ko, 21-night family trip
Verified Expedia guest review

10/10 Exceptional

it is located across the boulevard from Lotte tower. my room was on the 16 floor and I had an excellent view of Hanoi to the west. the staff was very friendly and helpful! the promenade cafe was excellent! the room was large and clean!
gary, 9-night trip
Verified Expedia guest review

8/10 Very good

Breakfast is nice. Fitness center equipment condition is very bad
4-night business trip
Verified Expedia guest review

8/10 Very good

Big hotel but a bit old
Very good service but breakfast is just average. Also a bit old already so the shower head is a bit moldy.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review