JM Marvel Hotel & Spa

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View from room
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
View from room

Overview of JM Marvel Hotel & Spa

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JM Marvel Hotel & Spa

4.0 star property
4-star hotel in Old Quarter with restaurant and bar/lounge

9,6/10 Exceptional

361 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free babysitting
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Babysitting (free)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
Cleaning & safety
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 1 min drive
  • Hanoi Opera House - 9 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Airport shuttle (surcharge)

About this property

JM Marvel Hotel & Spa

JM Marvel Hotel & Spa offers an airport shuttle (available 24 hours) for USD 20.8 per vehicle one way. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or body treatments. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Free babysitting

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 01 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.8 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

9,6

Exceptional

9,7/10

Cleanliness

9,8/10

Staff & service

9,5/10

Amenities

9,5/10

Property conditions & facilities

9,7/10

Eco-friendliness

10/10 Exceptional

Excellent service
We felt that the employees went above and beyond to make sure that we were well taken care of. The extra exceptional service was felt tremendously.
Vinh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gem in the Old Quarter
The staff are amazing- we needed help with a tour that we had booked on our own and they personally walked to the tour office when they were unable to reach them by phone- so above and beyond! Hotel is beautiful and in a great location, AC is awesome, breakfast is incredible!
Shannon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk staff were so helpful and nice! Property is nice and clean. No restaurant on site. Busy area but fun for walking and exploring.
Rebecca, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Awesome stay
Great hotel in an excellent centralized location. Very comfy room and awesome staff. Highly recommended!
Bruce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome services, very friendly staff. The room was decent sized and stylish.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel close to the lake
We returned to this hotel after our 3 day cruise on Halong Bay which was booked by the wonderful staff at JM Marvel. They welcomed us back so warmly, upgrading us to a suite with a balcony and with rose petals on the bed spelling "Welcome Home"! Such a nice touch. The staff are amazing and so attentive to making your stay perfect. Also enjoyed the breakfast and the roof top bar. You must stay here on your trip to Hanoi. We will definitely stay here again on our next visit to this wonderful city!
Ken W, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Its location in the city centre which makes all the local sights extremely convenient to visit on foot. Furthermore, their restaurant serves quality Vietnamese dishes and hosts a generous buffet breakfast every morning. The staff are very friendly and always eager to help you.
V, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Heidi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
Good price and high quality services. The staffs were so friendly and professional.
Naoya, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property was excellent, the staff was superb and very helpful when we needed to change rooms. On Valentines Day they even decorated our room with balloons, streamers and even a personel card card signed by the staff...great touch. Very well located and walking to food and attractions easy. Highly recommended!
3-night romance trip
Verified Expedia guest review