The Hanoi Club Hotel & Residences

Photo gallery for The Hanoi Club Hotel & Residences

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premier Double Room, Lake View | Balcony

Overview of The Hanoi Club Hotel & Residences

The Hanoi Club Hotel & Residences

4.0 star property
Lakefront hotel in Tay Ho with casino and outdoor pool

8,2/10 Very good

368 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Tay Ho
  • Hoan Kiem Lake - 40 min walk
  • St. Joseph's Cathedral - 5 min drive
  • Hanoi Opera House - 16 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 20 min drive
  • Hanoi Railway Station - 5 min drive
  • Hanoi Gia Lam Station - 7 min drive
  • Hanoi Long Bien Station - 29 min walk

About this property

The Hanoi Club Hotel & Residences

4-star family-friendly hotel revitalized in 2019 and located in the heart of Tay Ho
At The Hanoi Club Hotel & Residences, you can look forward to a casino, a terrace, and a coffee shop/cafe. Tee up with amenities like a driving range, golf lessons, and a golf pro shop at this hotel. Aerobics classes and yoga classes are offered at the gym; The Hanoi Club Hotel & Residences also has a playground, dry cleaning/laundry services, and a business center. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and a 24-hour front desk
  • Golf clubs on site, a porter/bellhop, and a front desk safe
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All guestrooms at The Hanoi Club Hotel & Residences offer thoughtful touches such as fireplaces and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch LCD TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free covered onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's pool
  • Playground

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Pro golf lessons
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Golf driving range on site
  • An outdoor pool
  • Casino
  • Golf pro shop on site
  • Casino slot machine
  • 2 outdoor tennis courts

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: VND 1000000 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 300000 for adults and VND 300000 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Does The Hanoi Club Hotel & Residences offer free cancellation for a full refund?
Yes, The Hanoi Club Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Hanoi Club Hotel & Residences?
As of 01 October 2022, prices found for a 1-night stay for 2 adults at The Hanoi Club Hotel & Residences on 31 October 2022 start from R1 269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Hanoi Club Hotel & Residences?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Hanoi Club Hotel & Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Hanoi Club Hotel & Residences?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Hanoi Club Hotel & Residences?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Hanoi Club Hotel & Residences?
You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at The Hanoi Club Hotel & Residences?
Yes, there's a casino, featuring 1 slot machine.
What is there to do at The Hanoi Club Hotel & Residences and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a casino and a fitness center.
Are there restaurants at or near The Hanoi Club Hotel & Residences?
Yes, there's an onsite restaurant. Nearby restaurants include Quan kien - bug place (4-min walk), Cafe Duy Trí (5-min walk), and Summit Lounge (7-min walk).
What's the area around The Hanoi Club Hotel & Residences like?
The Hanoi Club Hotel & Residences is a short 1-minute walk from West Lake and 10 minutes' walk from Tran Quoc Pagoda. Travelers say this hotel is in a good location.

Overall score and ratings

8,2

Very good

8,6/10

Cleanliness

8,6/10

Staff & service

8,0/10

Amenities

8,2/10

Property conditions & facilities

7,0/10

Eco-friendliness

8/10 Very good

YOHEI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lau, 2-night trip
Verified Hotels.com guest review

4/10 Fair

It has nice view of the lake. But unfortunately, it is old and run down. Buffet breakfast is miserable. And Taxi drivers do not know where it is. I have called for Taxi twice and both Taxi drivers could not find it. It is not worth the price paying for. The real place is very different from all the photos shown.
Andrew, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel was up to expectations. Staff was well trained and service was impeccable.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay, nice room and very helpful and friendly staff!
7-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

Large hotel, pool good with shade to relax under. Room clean and tidy. However did not like idea of paying a cash bond when arriving as we were low on money and needed that.
Bella, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet and tranquil hotel near near old Hanoi
Good option away from the commotion of the Old Quarter but close enough to walk or taxi there easily.
Michael, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Wonderful staff. Property may be old but it is well maintained.
Carolito, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

lovely location and great room. Staff were very helpful and organised our tours and were really good with money change, breakfast was really good :)
3-night trip
Verified Expedia guest review