Hanoi Royal Palace Hotel 2

Photo gallery for Hanoi Royal Palace Hotel 2

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Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

Overview of Hanoi Royal Palace Hotel 2

VIP Access

Hanoi Royal Palace Hotel 2

4.0 star property
4-star Hanoi hotel with restaurant, connected to the convention center

9,4/10 Exceptional

17 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
  • Laundry facilities
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Spa services
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
For families
  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 1 min drive
  • Hanoi Opera House - 8 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 13 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Hanoi Royal Palace Hotel 2

Hanoi Royal Palace Hotel 2 offers an airport shuttle (available 24 hours) for USD 18 per vehicle one way. Guests can indulge in massages and enjoy Vietnamese cuisine at Royal, which is open for breakfast and lunch. Other highlights at this upscale hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and family-friendly amenities.


English, French, German, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 9 floors


  • Check-in time starts at 2 PM
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking


  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Karaoke

Working away

  • 24-hour business center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Spa services


  • Elevator


  • English
  • French
  • German
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe
  • Local maps

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Great location, wonderful staff & Good value money
We spent a total of 5 nights at Acoustic Hotel & Spa and felt well looked after during our entire stay. The staff were extremely friendly and accommodating to our needs and questions. I must say, the location of this hotel is perfect. It is right in the Old Quarter which means it is walking distance to restaurants/cafes but out of the way enough for a more peaceful/quiet stay. The room was clean and very comfortable, we even took advantage of the Spa Services and got a discount! They helped us organize a Ha Long Bay Tour, which is great as there are so many options and it can be daunting to know which to choose. They allowed us to leave our luggage while we stayed on the cruise overnight which was very convenient. We cannot recommend this place enough!
Duong, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, helpful staff, a cozy room
The staff was very helpful and friendly, they booked us a tours to Halong bay, Sapa and a taxi to airport, they responded quickly to our needs. The hotel is a bit vintage style, we liked it, it felt very cozy. It was also very clean. The location is perfect, very central.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed my stay and will certainly com back.
Very nice hotel to stay, management very friendly and available, excellent situation in the city .... the management can also provide touristic help (reservations, excursions, etc ....). I really enjoyed my stay there (nearly 3 weeks)
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel that met all our needs !
The staff was accommodating and courteous. Even before my trip, one of them reached out to me via text and I was able to ask her any questions I had. The staff assisted me with booking transport from the airport to the hotel, day tours to Ninh Binh and Ha Long Bay, and spa packages. Breakfast was delightful as there were different dishes and fruits every day. To our utmost surprise and delight, there was even a complimentary afternoon tea daily for all hotel guests which served as a perfect respite from the afternoon heat. The location of the hotel was fantastic too since it was in the Old Quarter - we pretty much walked our way around the entire area/to all the major tourist attractions without taking any other forms of transport.
Tonny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in Hanoï
Great hotel! Perfect location in the old quarter. Plenty of food options around. Very welcoming staff. Great service. I highly recommend.
Benoit, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good value and location. Clean and comfortable
Good location, Great staffs, comfy beds and clean washroom. The front desk is really helpful and can help you to book tickets for other attractions. Good breakfast options.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
Enjoyed my stay tremendously. The hotel manager did an excellent job to organise the transport and day trip for us.
1-night business trip
Verified Hotels.com guest review