Guests
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Holiday Inn Express Birmingham - City Centre, an IHG Hotel

3.5-star hotel with restaurant, near The Mailbox

  • Free buffet breakfast and free WiFi
From
ZAR 1,177

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  • Lobby
  • Lobby
  • Standard Room, 1 Double Bed, Accessible - Bathroom
  • Standard Room, 1 Double Bed with Sofa bed - Bathroom
  • Lobby
Lobby. Image 1 of 31.
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19 Holiday Street, Birmingham, B1 1HH, England, United Kingdom
8,6.Fabulous.
  • The hotel is well located. Great chose for a short brake.

    Dec 6, 2021

  • Arrived to be told that there was only a room with single beds available, even though I…

    Dec 4, 2021

See all 584 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Quiet
Dining options

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
    • Parking available
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 250 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 24-hour front desk
    • Front desk safe
    • Laundry service

    For families

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping

    What’s around

    • In Birmingham City Centre
    • Symphony Hall - 4 min walk
    • The Mailbox - 4 min walk
    • Broad Street - 5 min walk
    • Arena Birmingham - 10 min walk
    • Bullring Shopping Centre - 13 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 Double Bed, Accessible
    • Standard Room, 1 Double Bed
    • Standard Room, 1 Double Bed with Sofa bed
    • Standard Room, 2 Twin Beds
    • Standard Room

    What’s around

    Landmarks

    • In Birmingham City Centre
    • Symphony Hall - 4 min walk
    • The Mailbox - 4 min walk
    • Broad Street - 5 min walk
    • Arena Birmingham - 10 min walk
    • Bullring Shopping Centre - 13 min walk
    • University of Birmingham - 33 min walk
    • Cadbury World - 5.1 mi / 8.2 km
    • Resorts World Birmingham - 11.2 mi / 18 km
    • National Exhibition Centre (NEC) - 14.5 mi / 23.4 km

    Getting around

    • Birmingham Airport (BHX) - 27 min drive
    • Coventry (CVT) - 46 min drive
    • Birmingham (QQN-New Street Train Station) - 9 min walk
    • Birmingham New Street Station - 11 min walk
    • Birmingham Five Ways Station - 11 min walk
    map
    See on map
    19 Holiday Street, Birmingham, B1 1HH, England, United Kingdom

    At a glance

    Hotel size

    • This hotel has 250 rooms
    • This hotel is arranged over 18 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Restaurant
    • Bar/lounge
    • Coffee shop/café

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Digital TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Express Cafe and Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

    Fees & policies

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Holiday Inn Express Birmingham City Centre Hotel
    • Holiday Inn Express Birmingham City Centre
    • Holiday Inn Express Birmingham City Centre an IHG Hotel
    • Holiday Inn Express Birmingham - City Centre, an IHG Hotel Hotel
    • Holiday Inn Express Birmingham City Centre
    • Inn Express Birmingham City

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Express Birmingham - City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • No, unfortunately, but there's discounted parking nearby.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, Express Cafe and Bar. The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Côte Brasserie (4-min walk), Zizzi (4-min walk), and Rodizio Rico (4-min walk).
    • Recommended spots to visit include Symphony Hall (4-min walk) and The Mailbox (4-min walk), along with Broad Street (5-min walk) and Arena Birmingham (10-min walk).
    8,6.Fabulous.
    • 10,0.Exceptional

      Great location good price very good value for money Lovely room spotless good breakfast lots of choice Friendly staff Would recommend to anyone visiting the city And if you going to NIA good train links

      Patricia, 1 night family trip, Nov 29, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Perfect location

      Perfect location for the arena birmingham, room clean and very acceptable. Friendly receptionist.

      Adrian, 1 night trip, Nov 26, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Brilliant stay first time staying in this hotel but won’t be the last.

      Janet, 1 night trip with friends, Nov 25, 2021

      Verified Hotels.com guest review

    • 2,0.Poor

      Sleepless

      No toilet paper, wasn’t cleaned properly, the alarm was going off from 5am onwards for a couple of hours so no sleep I was very disappointed especially with a long drive ahead of me.

      Graham, 1 night trip with friends, Nov 20, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Good location, nice rooms, but bad food

      The location of the hotel is great, not too far away but also not right in the mix so was nice & quiet. The housekeeping staff were lovely and very helpful. What lets this hotel down is how unprepared they were for a busy weekend of guests, the food, and also some (not all of the staff). The staff were either a little rude or standing around at times when the hotel was busy. They didnt seem prepared for a busy breakfast period and seemed annoyed when asked questions by guests. The breakfast food on our first morning was not pleasant, the bacon despite being fresh was tough to eat, the eggs were dry & not warm & if you have dietary requirements you are quite limited to what there is, but can request (of which we only saw a notice on a bit of paper the next day). Overall if you need somewhere close to the city centre, this is a good option, but maybe have breakfast elsewhere

      Rachel, 2 night family trip, Nov 19, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Excellent value hotel

      Our 3-night stay was very enjoyable. The hotel is good value and very comfortable; the staff friendly and helpful. Our room was clean and quiet. Breakfast (included in the room rate) was excellent. Everything about this hotel spells quality and comfort.

      John, 3 night trip with friends, Nov 15, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      No hotel parking like advertised!!

      We had a great trip to Birmingham however the website offered hotel parking which was incorrect and as a result we had to park a 10 minute walk from the hotel carrying heavy luggage. The hotel bed was really hard and uncomfortable and the toilet made a loud relentless whistling sound all night long. On a positive note the staff were very friendly and helpful and the place was clean, tidy and quiet (other than our whistling toilet)

      Tonee, 1 night trip, Nov 14, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Good stay - big rooms and helpful staff

      Good room and hotel staff friendly. Breakfast was average but everything else was better than expected

      Naveen, 1 night trip with friends, Nov 13, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Parking isn’t available at the hotel, had to park elsewhere

      Mr. G, 1 night business trip, Nov 12, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Comfy rooms.

      Booked two double rooms asked specifically for two single beds in each, was put in two rooms with double beds. So not a good start, young lady came to change us but no apology or anything. Not like the older staff whom seem to have far more personality, young staff just have no clue when it comes to customer service.

      Alyson, 1 night family trip, Nov 10, 2021

      Verified Hotels.com guest review

    See all 584 reviews