At Hotel Jacarandas, where fun and relaxation blend together, enjoy a rejuvenating experience at Kauri Spa with treatments like facials and body wraps. Unwind in the garden or take advantage of shopping on site while staying connected with free in-room WiFi. The kids will love the free kid's club.
Av. Cuauhtemoc 133, Col. Chapultepec, Cuernavaca, MOR, 62450
What's nearby
Teopanzolco Archaeological Zone - 19 min walk - 1.6 km
Forum Cuernavaca - 3 min drive - 2.3 km
Galerias Cuernavaca Mall - 4 min drive - 3.8 km
Cuernavaca Cathedral - 4 min drive - 3.0 km
Borda Gardens - 4 min drive - 3.0 km
Getting around
Benito Juarez International Airport (MEX) - 93 min drive
Restaurants
el Camaron Guasaveño - 6 min walk
Taqueria Erendira - 8 min walk
KFC - 12 min walk
El Samborsito - 11 min walk
Carl's Jr. - 11 min walk
About this property
Hotel Jacarandas
Bring the kids when you stay at Hotel Jacarandas in Cuernavaca and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, body wraps, or mani/pedis. Other highlights include 2 outdoor pools, an outdoor tennis court, and a children's pool.
Languages
English, Spanish
At a glance
DONE
Hotel size
86 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
DONE
Other information
Designated smoking areas
No alcohol allowed on site
Property amenities
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Childcare in room (surcharge)
What to do
Basketball
Racquetball/squash
Volleyball
Shopping
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Wedding services
Porter/bellhop
Pool umbrellas
Facilities
Garden
2 outdoor pools
Full-service spa
Outdoor tennis court
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kauri Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 11 years old are not allowed in the swimming pool, and guests under 11 years old are only allowed in the swimming pool with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Jacarandas Cuernavaca
Hotel Jacarandas
Jacarandas Cuernavaca
Jacarandas
Hotel Jacarandas Hotel
Hotel Jacarandas Cuernavaca
Hotel Jacarandas Hotel Cuernavaca
Frequently asked questions
Does Hotel Jacarandas offer free cancellation for a full refund?
Yes, Hotel Jacarandas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Jacarandas?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Jacarandas?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Jacarandas?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Jacarandas?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Jacarandas and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Jacarandas also has spa services and a garden.
What's the area around Hotel Jacarandas like?
Hotel Jacarandas is located a short 9-minute walk from Chapultepec Ecological Park.
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Hotel Jacarandas Reviews
Reviews
8,6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,0/10
Cleanliness
9,0/10
Staff & service
8,2/10
Amenities
8,2/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
10/10
excellent quiet clean and safe place ideal for my family
Sarahi
2-night trip
10/10
Excellent
M
4-night trip
6/10
Jesus
10/10
Todo estuvo muy agradable, gracias por la atención.
MIGUEL ANGEL
10/10
ENRIQUE
2-night trip
10/10
Muy limpio, excelente servicio.
TANIA
2-night trip
8/10
Instalaciones un poco viejas. Deben remodelar o actualizarse
Susana
8/10
Le falta un poco de mantenimiento nada más.
Todo lo demás súper bien. La atención buenísima.
ALCYNOE
1-night trip
4/10
Era un grandioso lugar con restaurante y ahora para tomar los alimentos hay que salir , no tienen ni un café , rente una suite , y estaba en pésimas condiciones ,,,
Y muy cara
No vuelvo a regresar
Octavio Bonilla
1-night trip
8/10
Joshua
2-night trip
10/10
Muy buen hotel para descanso de fin de semana para familias grandes
Jose A
2-night trip
8/10
Service, location for what I needed, and overall the property has everything you need
Adriana
3-night trip
8/10
Jorge
2-night trip
10/10
Sarahi
1-night trip
10/10
Miguel
1-night trip
8/10
SIN DUDA UNO DE MIS LUGARES FAVORITOS. LAMENTO QUE LA PANDEMIA Y HECHOS NATURALES LO HAYAN AFECTADO UN POCO, PERO SIGUE SIENDO GENIAL. LA ATENCIÓN DE LA GENTE QUE AHÍ TRABAJA, ES INMEJORABLE. LO RECOMIENDO AMPLIAMENTE PARA DESCANSAR Y DESCONECTARSE DE TODO.
ALFONSO
2-night trip
10/10
Que el pasto estaba seco
Sandra
1-night trip
10/10
Yuly Yunuen
1-night trip
4/10
Conocí este hotel hace varios años y estaba muy bonito. ahora está demasiado descuidado y no ha tenido mantenimiento. La poza era un gran atractivo y ya no funciona, muchas áreas verdes están descuidadas y el pasto está seco. Las canchas de tenis totalmente sin mantenimiento con la red cayéndose a pedazos y el piso muy maltratado. Las toallas no olían a limpio. Solo mantienen cuidada una parte del hotel que es el área de alberca y algunos jardines. Ya no tienen restaurante.