8/10 Very good
23 May 2023
The venue is awesome, friendly staff at reception and spa. We had a problem with the shower but reception handled it very well. The only issue we had was when we got the the restaurant for dinner there was a birthday party which looked like a private function and the guests were not told in advance. The restaurant manager spoke to another couple to explain the situation and ask them if he can organize a table for them inside which they declined. He did not even try to speak to my husband and I which was very disappointing as we were standing in the cold. The rest of the staff was friendly though so we ended up ordering take aways at the restaurant. Overall stay was lovely. Will book seld catering next time.
Verified traveller
2-night trip
Verified Hotels.com guest review