Moon Palace Cancún - All Inclusive
All-inclusive beachfront property with golf course, near Moon Palace Golf Club
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Moon Palace Cancún - All Inclusive
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Overview of Moon Palace Cancún - All Inclusive
8,0 out of 10 Very good
8,0/10 Very good
Property highlights
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free WiFi
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
Main amenities
- Daily housekeeping
- Marina
- Golf course
- On the beach
- 16 restaurants and 11 bars/lounges
- 9 swim-up bars
- Full-service spa
- 7 outdoor pools
- Nightclub
- Free children's club
- Free supervised childcare
- 2 outdoor tennis courts
Feel at home
- Children stay free
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
- Private spa tub
Room options
View all photos for Honeymoon Suite, Flex Cancellation options
Honeymoon Suite, Flex Cancellation options
View all photos for Two Bedroom Suite Golf Course View
Two Bedroom Suite Golf Course View
View all photos for Deluxe Room, Jetted Tub, Ocean View - Kids eat and stay free
Deluxe Room, Jetted Tub, Ocean View - Kids eat and stay free
View all photos for Governador Suite
Governador Suite
View all photos for Junior Suite Golf Course view, Flex cancellation options
Junior Suite Golf Course view, Flex cancellation options
View all photos for Swim Up Suite
Swim Up Suite
View all photos for Deluxe Room, Jetted Tub, Garden View -Kids eat and stay free
Deluxe Room, Jetted Tub, Garden View -Kids eat and stay free
View all photos for Family Room, 2 Bedrooms - Kids eat and stay free
Family Room, 2 Bedrooms - Kids eat and stay free
View all photos for Two Bedrooms Presidential Suite Kids & Teens Free.
Two Bedrooms Presidential Suite Kids & Teens Free.
About this area
What's nearby
- On the beach
- Moon Palace Golf Club - 4 min drive
- Ventura Park Cancun - 8 min drive
- Riviera Cancun Golf Resort - 14 min drive
- Delfines Beach - 14 min drive
- El Rey Ruins - 17 min drive
- Iberostar Cancun Golf Course - 17 min drive
- Plaza Las Americas - 17 min drive
- Puerto Morelos Town Square - 20 min drive
- Aquaworld - 18 min drive
- Plaza 28 - 18 min drive
Getting around
Restaurants
- Cusco - 9 min drive
- Tavola - 8 min drive
- La Trattoria - 6 min drive
- Jade - 8 min drive
- Grand Central Buffet - 8 min drive
About this property
Moon Palace Cancún - All Inclusive
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Miniature golf
Soccer
Volleyball
Kids club
Lessons/classes/games
Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Languages
English, French, German, Portuguese, Russian, Spanish
Cleaning and safety practices
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available
Safety measures
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
At a glance
Hotel size
- 2036 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time starts at 3 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
- For more details, please contact the property using the information on the booking confirmation
- Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
- This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free uncovered onsite self parking
- Free uncovered onsite valet parking
- Wheelchair-accessible parking on site
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free buffet breakfast each morning 6:00 AM–11:00 AM
- 16 restaurants
- 11 bars/lounges
- 9 swim-up bars
- 2 coffee shops
- Coffee/tea in a common area
- Private picnics
- Free daily reception
- 24-hour room service
- Snack bar/deli
- Water dispenser
Traveling with children
- Children stay free (see details)
- Free children's club
- Children's pool
- Waterslide
- Mini golf
- Playground
- Free supervised childcare/activities
- Children's games
- Toys
- Lifeguard on site
What to do
- On the beach
- Free beach club
- Tennis
- Beach yoga
- Fitness classes
- Pilates classes
- Beach volleyball
- Basketball
- Golfing
- Mini golf
- Kayaking
- Windsurfing
- Concerts/live shows
- Karaoke
- Shopping
- Pool table
- Foosball
- Table tennis
- Hiking/biking trails nearby
- Parasailing nearby
- Scuba diving nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car rental
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bicycle rentals
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Golf cart on site
- Pool loungers
- Pool umbrellas
- Water sports equipment
- Romance packages
Facilities
- 16 buildings/towers
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Television in common areas
- Fitness center
- 27 holes of golf
- Golf driving range on site
- 7 outdoor pools
- Designer stores on site
- Arcade/game room
- Bicycle parking
- Full-service spa
- Golf clubhouse on site
- Golf pro shop on site
- Marina
- Nightclub
- 2 outdoor tennis courts
- Sauna
- Massage/treatment rooms
- Steam room
- Waterslide
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Annual offsets purchased for at least 10% of carbon footprint
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- Local artist showcase
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- Lockers available
- Banquet hall
Accessibility
- Elevator
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Accessible airport shuttle
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 55-inch Smart TV
- Satellite TV channels
- Pay movies
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Turndown service
- Premium bedding
What to enjoy
- Private indoor spa tub
- Balcony
Freshen up
- Shower only
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- Free WiFi
- Free long-distance and local calls
Food and drink
- Champagne service
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
- Water-efficient toilets only
- Restaurant dining guide
Special features
Spa
The onsite spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Momo Teppanyaki - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Agra - This theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Trattoria - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Los Caporales - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
Riviera Maya - This theme restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of MXN 1000 per person (return)
Children & extra beds
- Babysitting is available for an extra charge
- Airport shuttle service for children costs MXN 1000 (return)
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that guest safety measures are currently in place.
Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun