Haven Riviera Cancun - All Inclusive - Adults Only

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

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On the beach, free beach cabanas, sun loungers, beach massages
On the beach, free beach cabanas, sun loungers, beach massages
3 outdoor pools, free cabanas, pool umbrellas
3 outdoor pools, free cabanas, pool umbrellas

Overview of Haven Riviera Cancun - All Inclusive - Adults Only

VIP Access

Haven Riviera Cancun - All Inclusive - Adults Only

4.5 star property
Beachfront property in Cancun with spa and beach bar

9,0/10 Superb

1 698 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 8 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free beach cabanas
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Ventura Park Cancun - 16 min drive
  • Delfines Beach - 23 min drive
  • Dubai Palace Casino - 29 min drive
  • El Rey Ruins - 25 min drive
  • Plaza Las Americas - 28 min drive
  • Aquaworld - 26 min drive
  • La Isla Shopping Mall - 29 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

At Haven Riviera Cancun - All Inclusive - Adults Only, you can spend time at the beach enjoying free cabanas, beach massages, and yoga, plus you'll have access to onsite beach volleyball. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Flavours, one of 5 restaurants, serves local and international cuisine and is open for breakfast. Other highlights at this luxurious property include 2 poolside bars, a nightclub, and a beach bar. Fellow travelers like the comfortable beds and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR COVID-19 testing is available for a MXN 2000 fee, and antigen/rapid COVID-19 testing is available for a MXN 450 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 333 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Other information

  • Designated smoking areas (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 5 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Beach bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Ecotours nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2018
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • Outdoor tennis court
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Local maps
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

My Senses Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Flavours - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Satsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site PCR COVID-19 testing is available for a MXN 2000 fee, and antigen/rapid COVID-19 testing is available for a MXN 450 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

Overall score and ratings

9,0

Superb

9,6/10

Cleanliness

9,3/10

Staff & service

9,1/10

Amenities

9,4/10

Property conditions & facilities

9,2/10

Eco-friendliness

10/10 Exceptional

Nina, 3-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Posh Getaway
Our experience at Haven was wonderful from check-in to departure. Every employee we encountered went out of their way to ensure our needs were met. Our swim-out room was cleaned daily, or if we only wished to have refreshments or toiletries replenished, service was provided promptly. Our butler Edith made several reservations for us and checked in daily for any requests we might have. The resort is beautiful, foods are varied and plentiful and the pools are fantastic for laps or just floating around. No need to fight for lounge chairs as the resort accommodates everyone comfortably. We had a few stormy days that brought in a lot of sargassum algae which made the beach and ocean less than pleasant. This is an ongoing issue on the Riviera Maya coast despite efforts by the resort to tractor it out daily. Thankfully, clean refreshing pools offer views of the ocean.
Deirdre, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Triniti, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent !!
Amazing hotel and awesome staff Will visit again for sure
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was Great! I liked the workers there , they were extremely nice and helpful!
David, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent atmosphere, delicious food.
Marisela, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Very clean Except the beach
ali a, 7-night family trip
Verified Orbitz guest review

10/10 Exceptional

Mini fridge could have been colder
Joshua, 5-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Amazing Resort! Rooms and overall amenities were amazing. The food was really good and so many options to choose from; buffets, and 4 different quality restaurants. 5 Stars!
Noy, 7-night romance trip
Verified Expedia guest review