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Norfolk Towers Serviced Apartments

Photo gallery for Norfolk Towers Serviced Apartments

Outdoor pool
In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
Apartment, 2 Bedrooms | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
Apartment, 3 Bedrooms | Living area | 32-inch flat-screen TV with satellite channels, TV
32-inch flat-screen TV with satellite channels, TV

Overview of Norfolk Towers Serviced Apartments

Entire apartment

Norfolk Towers Serviced Apartments

3.5 star property
City-center Nairobi apartment with outdoor pool

7,8/10 Good

51 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Refrigerator
  • Lounge area
  • 24/7 front desk
The price is R1 093
Price available on 2023/02/05
Map
Kijabe Street, Nairobi, Nairobi, 100

Room options

About this area

What's nearby

  • In Nairobi Central
  • Nairobi National Park - 25 min drive

Getting around

  • Nairobi (WIL-Wilson) - 7 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 20 min drive
  • Nairobi Station - 26 min drive
  • Syokimau Station - 27 min drive
  • Syokimau SGR Railway Station - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Tatu Restaurant - 3 min walk
  • Lucca Restaurant - 12 min walk
  • Vogue Cafe - 12 min walk
  • Tambourin - 12 min walk
  • Bao Box - 15 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Norfolk Towers Serviced Apartments

Enjoy your visit to Nairobi with a stay at Norfolk Towers Serviced Apartments. An outdoor pool and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and nice bathrooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 10:00 AM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Food and drink

  • Refrigerator
  • Microwave
  • Oven
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 32-inch flat-screen TV with satellite service

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Laptop-compatible safe
  • Wedding services
  • 24-hour front desk

Location highlights

  • Near the airport
  • In the business district
  • In the city center

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 70 rooms
  • 4 floors
  • 3 buildings

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 7 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Norfolk Towers Serviced Apartments Nairobi
Norfolk Towers Serviced Apartments
Norfolk Towers Serviced Nairobi
Norfolk Towers Serviced
Norfolk Towers Serviced Apartments Nairobi
Norfolk Towers Serviced Apartments Apartment
Norfolk Towers Serviced Apartments Apartment Nairobi

Frequently asked questions

Does Norfolk Towers Serviced Apartments offer free cancellation for a full refund?
Yes, Norfolk Towers Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Norfolk Towers Serviced Apartments?
As of 04 February 2023, prices found for a 1-night stay for 2 adults at Norfolk Towers Serviced Apartments on 05 February 2023 start from R1 093, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Norfolk Towers Serviced Apartments?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Norfolk Towers Serviced Apartments?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 7 PM.
Are pets allowed at Norfolk Towers Serviced Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Norfolk Towers Serviced Apartments?
Sorry, there's no onsite parking at Norfolk Towers Serviced Apartments.
Is airport shuttle service offered by Norfolk Towers Serviced Apartments?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Norfolk Towers Serviced Apartments?
You can check in from 10:00 AM - anytime. Check-out time is 10 AM.
What is there to do at Norfolk Towers Serviced Apartments and nearby?
Norfolk Towers Serviced Apartments has an outdoor pool and a garden.
Are there restaurants at or near Norfolk Towers Serviced Apartments?
Yes. Nearby restaurants include Tatu Restaurant (3-min walk), Lucca Restaurant (12-min walk), and Vogue Cafe (12-min walk).
What's the area around Norfolk Towers Serviced Apartments like?
Norfolk Towers Serviced Apartments is in Nairobi Central, a short 7-minute drive from Nairobi (WIL-Wilson) and 3 minutes' walk from Kenya National Theatre.

Reviews

7,8

Good

8,5/10

Cleanliness

7,9/10

Staff & service

6,6/10

Amenities

7,2/10

Property conditions & facilities

Reviews

10/10 Exceptional

One of the best vacations apartments in Kenya
My stay was very nice in this place. My family loved the apartment. The staffs are so friendly and helpful. It very clean and well taken care of.
Julius, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Could do better
Working holiday but could not get work done because their systems were always down. No response to requests for help.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Ok Apartments horrible service
The apartments are ok but if you plan to get any work donr look elsewhere. The net or business office never works and no matter how many times you ssk for assistance no one cares. They have a technical support that works from home and the help they offer is telling you to wait till midnight and see if anything will work.
John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff
Staff very friendly and helpful
Laura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fit the bill
Staff at gate were supee friendly and helpful, room was perfect for our needs.
Laura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Norfolk Towers excellent accommodation
NTSA is fine place to stay, spacious and well furnished rooms, wifi functioning well and fine staff. Excellent for work as well as for holiday trips. Certainly value for money, also due self catering facilities.
Wlllem, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

I liked the size of the rooms.They were very welcoming and even gave us an upgraded room. The property looked dated especially the kitchen. It had the 1960s decor which was in contrast to the pictures i saw online.
5-night family trip
Verified Expedia guest review

8/10 Very good

Older property in a quiet part of Nairobi but easy access to downtown walking morning through early evening (don’t walk outside compound at night). Apartments with stove, fridge, cooking utensils and kitchen sink. Big room with sofas, balcony and plenty of room. Mosquito nets should be on rectangular frame and not round handing from ceiling. Staff were extremely friendly and helpful and available 24/7.
1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Good customer service. Good security. Friendly staff. Convenient to amenities.
11-night family trip
Verified Expedia guest review

8/10 Very good

The green yard within the complex provides a nice view in a pleasent
10-night business trip
Verified Expedia guest review