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Best Western Plus Westlands

Photo gallery for Best Western Plus Westlands

Suite, 1 King Bed, Non Smoking (Penthouse) | Terrace/patio
Minibar, in-room safe, desk, laptop workspace

Overview of Best Western Plus Westlands

Best Western Plus Westlands

4.0 star property
4-star hotel with restaurant, near The Sarit Centre
9,2 out of 10 Superb
9,2/10 Superb

76 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
Karuna Road behind Sarit Centre, Nairobi, 00606
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Yaya Centre - 7 min drive
  • Village Market - 8 min drive
  • United Nations Office at Nairobi - 9 min drive
  • Thika Road Mall - 13 min drive
  • Nairobi National Park - 12 min drive

Getting around

  • Nairobi (WIL-Wilson) - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive
  • Syokimau Station - 32 min drive
  • Nairobi Station - 34 min drive
  • Syokimau SGR Railway Station - 37 min drive


  • The Alchemist Bar (The Bus) - 4 min walk
  • Java House
  • NewsCafe Sarit Centre - 1 min walk
  • Brioche Café Bistro - 7 min walk
  • Roro’s Real Food - 3 min walk

About this property

Best Western Plus Westlands

Best Western Plus Westlands puts you within a 15-minute drive of Nairobi National Park. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Fellow travelers love the breakfast.


English, French, Hindi, Swahili, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 11 floors


  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop


  • Built in 2020
  • Fitness center


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for KES 5000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Plus Westlands?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Best Western Plus Westlands?
As of 02 June 2023, prices found for a 1-night stay for 2 adults at Best Western Plus Westlands on 29 June 2023 start from R3 235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Best Western Plus Westlands?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Plus Westlands?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Westlands?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Westlands?
No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.
What is there to do at Best Western Plus Westlands and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Westlands?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Westlands like?
Best Western Plus Westlands is a short 1-minute walk from The Sarit Centre and 10 minutes' walk from Westgate Shopping Mall.







Staff & service




Property conditions & facilities




10/10 Exceptional

KAREN, 2-night trip
Verified guest review

10/10 Exceptional

Location and cost was very good for the money, enjoyed being close to the mall which made everything easier and in walking distance.
Kirk, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Chinedu, 5-night trip
Verified guest review

10/10 Exceptional

Good location, comfortable, friendly staff.
Verified Expedia guest review

10/10 Exceptional

Perfect getaway!
My wife and I wanted the perfect getaway spot for our 17th wedding anniversary. After reading the impressive reviews about this hotel, we prayed and hoped that the hotel would be consistent with the reviews. We are so glad we made this choice! Many thanks to the hotel’s management for the lovely honeymoon treats, excellent food, neat environment and courteous staff. But more importantly, thanks to all the initial reviews that guided us this way, and to for creating the platform for this to happen.
Edmund, 6-night trip
Verified guest review

10/10 Exceptional

Francis, 1-night trip
Verified Expedia guest review

2/10 Poor

Tulsi, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lucinda, 2-night family trip
Verified guest review

10/10 Exceptional

Best Western Plus Westlands Stay 2022
Great place to stay. Very safe. Wonderful staff. Good food. Spacious rooms and very clean.
Lynn, 2-night family trip
Verified guest review

10/10 Exceptional

Excellent choice to stay.
Great place to stay. Very clean, great and helpful staff, and good breakfast.
Lynn, 2-night family trip
Verified guest review