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ibis Styles Nairobi Westlands

3.5-star hotel with spa, near Nairobi National Museum

  • Free WiFi and free parking
From
ZAR 1,018

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8,2.Very good.
  • Great place. Great service. Rooms are very small and it is not apparent when booking on…

    Oct 25, 2019

  • Check in procedure was efficient and front desk staff friendly and helpful. Breakfast was…

    Dec 28, 2018

See all 293 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Dining options
Shopping
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 280 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Nightclub
  • Rooftop terrace

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Heart of Nairobi
  • Nairobi National Museum - 29 min walk
  • Uhuru Park - 2.5 mi / 4.1 km
  • Kenyatta International Convention Centre - 2.9 mi / 4.6 km
  • United Nations Office at Nairobi - 7.5 mi / 12.2 km
  • Nairobi National Park - 8.9 mi / 14.3 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Triple Room
  • Room, 1 Double Bed (Trendy)
  • Superior Room (Trendy Family)
  • Standard Double Room
  • Standard Twin Room
  • Superior Trendy Double Room
  • Superior Trendy Twin Room
  • Standard Family Room

Location

  • Heart of Nairobi
  • Nairobi National Museum - 29 min walk
  • Uhuru Park - 2.5 mi / 4.1 km

What’s around

Landmarks

  • Heart of Nairobi
  • Nairobi National Museum - 29 min walk
  • Uhuru Park - 2.5 mi / 4.1 km
  • Kenyatta International Convention Centre - 2.9 mi / 4.6 km
  • United Nations Office at Nairobi - 7.5 mi / 12.2 km
  • Nairobi National Park - 8.9 mi / 14.3 km
  • Giraffe Centre - 9.4 mi / 15.2 km
  • Moi International Sports Centre - 10.1 mi / 16.3 km
  • Karen Blixen Museum - 10.4 mi / 16.7 km

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive
  • Nairobi (WIL-Wilson) - 10 min drive
  • Nairobi Station - 22 min drive
  • Syokimau SGR Railway Station - 47 min drive
  • Syokimau Station - 50 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Free cruise terminal shuttle
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 10:00 AM-anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)
  • Free cruise terminal shuttle

Parking

  • Free secured onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

REVITALIZE WELLNESS CENTRE has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Dining

Utamu Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Kilele Lounge - Overlooking the garden, this café specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Skybar - Overlooking the garden, this café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • ibis Styles Nairobi Westlands Hotel
  • ibis Styles Westlands Hotel
  • ibis Styles Westlands
  • ibis Styles Nairobi Westlands Hotel
  • ibis Styles Nairobi Westlands Nairobi
  • ibis Styles Nairobi Westlands Hotel Nairobi

Optional extras

RV/bus/truck parking is available for an extra charge

Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)

Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 9 years old are not allowed in the spa without adult supervision.

Guests under 9 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, ibis Styles Nairobi Westlands does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 10:00 AM - anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring local and international cuisine and garden views. Nearby restaurants include Fogo Gaucho (8-min walk), Urban Eatery (8-min walk), and Gipsy Bar (12-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.
  • Ibis Styles Nairobi Westlands has 3 bars and a nightclub, as well as a spa and a fitness center.
8,2.Very good.
  • 8,0.Very good

    December trip.

    The rooms was cozy and neat with ecerything you need close by. The hotel can do with some improvement but overall a very good experience.

    Arthur, 7 night business trip, Nov 27, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Enjoyed, I recommend it

    My wife and me stayed here for 3 nights before and after the Safari. Actually the staff are very friendly and helpful, they allowed us for early check-in as our flight to Nairobi was very early. The room is nice and very practical, even it's a bit small, but the bed is lovely. The breakfast was nice and good quality, but not a lot of choices.

    Karim, 2 night trip, Feb 23, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Satisfied

    It was good experience and good for quick stay in Nairobi

    Karim, 1 night trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Cosy Rooms, Great Staff, Okay food

    The room are small but very cosy. The staff were very nice and extremely helpful. The food was okay, nothing much to write home about. The sausages in the morning though need work. The views of the city from the rooms are exceptional the higher you go, especially during sunrise and sunset. All in all a very relaxing experience.

    Kevin, 1 night trip, Dec 27, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Amazing view, the room was However small. The shower is also really great and the staff are super friendly. Loved the breakfast as well.

    GulamShankey, 1 night romance trip, Dec 22, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Great Stay

    It was great. Excellent breakfast! Good service. We especially want to thank Kelvin Kinoti for going beyond his duty, showing interest and being very helpful in a project.

    Mary, 2 night business trip, Aug 12, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    I had amazing stay here. The staff was so welcoming and friendly. The hotel was kept very clean at all times. I felt very safe at this hotel. This was my 1st time traveling outside of US so I was nervous but all the smiling faces made me feel at home. The food was divine and well priced. One member named Helen M working in the restaurants was absolutely wonderful. She was the kindest person that took time to explain many things to me. So, if you need a hotel in Nairobi I would definitely recommend Ibis Styles. Only recommendation would be to exchange USD to KES before purchasing in the hotel.

    Sharon, 7 night trip, Aug 2, 2020

    Verified Expedia guest review

  • 8,0.Very good

    The room was smallish but clean and comfortable, service was hit and miss and you need to double check all the bills for double ups and added items.

    Jeremy, 3 night business trip, Mar 4, 2020

    Verified Wotif guest review

  • 10,0.Exceptional

    Breakfast was the best, Nelson, Ali and Rodgers were very helpful and the team made the start of the day fantastic

    AR, 3 night business trip, Mar 4, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    Overpriced youth hostel/undergraduate dormitory! Service extremely slow and then insufficient response to easy requests like getting your bill for dinner in the restaurant. Seems like the place is run by a bunch of teenagers more concerned with docoalizing with each other than taking basic job assignments seriously. Also, likd many buildings in Nairobi, there were no vents installed for toilet/sewage pupes, so smell of sewage was constantly coming out of the shower drain in the bathroom in my room. Bad staff training and poor facilities management- these are ultimately an upper management issued. Property really does not live up to the Ibis brand name. I have worked and lived in East Aftrica for the past 10 years, and this had to be 9ne of my wordt hotel experiences. Dont be taken on by the glitzy pics, i wouldnt recommend this hotel to anyone.

    4 night business trip, Feb 28, 2020

    Verified Expedia guest review

See all 293 reviews