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Four Points By Sheraton Nairobi Airport

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Property amenity
Seasonal outdoor pool
1 bedroom, minibar, in-room safe, desk
Suite, 2 Twin Beds, Non Smoking, Park View | 1 bedroom, minibar, in-room safe, desk
Traditional Room, 2 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Overview of Four Points By Sheraton Nairobi Airport

Four Points By Sheraton Nairobi Airport

4.0 star property
4-star hotel in Embakasi with 2 restaurants and spa

9,0/10 Superb

591 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi, 1939-00606

Room options

About this area

What's nearby

  • In Embakasi
  • Nairobi National Park - 21 min drive

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 3 min drive
  • Nairobi (WIL-Wilson) - 28 min drive
  • Syokimau SGR Railway Station - 9 min drive
  • Nairobi Station - 9 min drive
  • Syokimau Station - 12 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • Paul Caffe - 17 min walk
  • Java House - 20 min walk
  • Java House Express - 4 min drive
  • The Tunnel - 9 min drive
  • Muthoni's Pub - 12 min drive

About this property

Four Points By Sheraton Nairobi Airport

Located just 1 mi (1.6 km) from the airport, Four Points By Sheraton Nairobi Airport offers a free shuttle (available 24 hours). You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights at this upscale hotel include 2 bars/lounges, a health club, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 172 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference space (16577 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Seasonal outdoor pool
  • Full-service spa
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Hand-held showerheads
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 25 per person (approximately)
  • Area shuttle service is offered for an extra charge

Renovations and closures

The property will be renovating from December 15 2022 to January 15 2023 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January 20 to December 31

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

Four Points Sheraton Nairobi Airport Hotel
Four Points Sheraton Nairobi Airport
Four Points Sheraton Nairobi
Four Points By Sheraton Nairobi Airport Hotel
Four Points By Sheraton Nairobi Airport Nairobi
Four Points By Sheraton Nairobi Airport Hotel Nairobi

Frequently asked questions

Does Four Points By Sheraton Nairobi Airport offer free cancellation for a full refund?
Yes, Four Points By Sheraton Nairobi Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Four Points By Sheraton Nairobi Airport?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Nairobi Airport on 30 January 2023 start from R3 953, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Four Points By Sheraton Nairobi Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Points By Sheraton Nairobi Airport?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Four Points By Sheraton Nairobi Airport?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Four Points By Sheraton Nairobi Airport?
Yes, there's free self parking.
Is airport shuttle service offered by Four Points By Sheraton Nairobi Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Four Points By Sheraton Nairobi Airport?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Four Points By Sheraton Nairobi Airport and nearby?
Four Points By Sheraton Nairobi Airport has 2 bars, a spa, and a seasonal outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Four Points By Sheraton Nairobi Airport?
Yes, there are 2 onsite restaurants. Nearby restaurants include The Tunnel (4.4 mi), Muthoni's Pub (6.8 mi), and pizza inn (6.9 mi).

Reviews

9,0

Superb

9,4/10

Cleanliness

9,2/10

Staff & service

9,0/10

Amenities

9,3/10

Property conditions & facilities

8,5/10

Eco-friendliness

Reviews

10/10 Exceptional

Martin, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Joan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emmah, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Michelle, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Pamella, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very convenient
Larry, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Kristele, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Cockroaches in a 5 star hotel??? its the first time in many years using this Hotel that I see cockroaches in two different rooms on two separate occasions. When mentioned to the concierge, and the night time front desk manager (on separate occasions), it was brushed away, and acted as they did not know.
Patrick, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel shuttle was ready and waiting for me when I arrived at the airport. The staff was all so kind and made everything easy.
Ashley, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very helpful staff - close to airport and sgr train station - meal was delicious
Neil, 1-night romance trip
Verified Expedia guest review