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Cysuites Apartment Hotel

Photo gallery for Cysuites Apartment Hotel

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
43-inch Smart TV with satellite channels, TV

Overview of Cysuites Apartment Hotel

Cysuites Apartment Hotel

3.5 star property
3.5-star aparthotel in Westlands with outdoor pool and restaurant

8,2/10 Very good

11 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
Church Rd, Nairobi, Nairobi County

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About this area

What's nearby

  • In Westlands
  • Thika Road Mall - 36 min drive
  • Nairobi National Park - 33 min drive

Getting around

  • Nairobi (WIL-Wilson) - 25 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 37 min drive
  • Syokimau Station - 35 min drive
  • Nairobi Station - 37 min drive
  • Syokimau SGR Railway Station - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Kilele Nyama - 16 min walk
  • Anghiti - 17 min walk
  • Nargis Restaurant - 17 min walk
  • The Phoenician Restaurant - 19 min walk
  • Azure Hotel Nairobi Westlands - 19 min walk

About this property

Cysuites Apartment Hotel

Cysuites Apartment Hotel offers an airport shuttle (available 24 hours) for KES 3500 per person one-way. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A fitness center and a children's pool are other highlights, and apartments offer up nice touches like rainfall showerheads and bathrobes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from noon - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children's pool

Kitchenette

  • Stovetop
  • Microwave
  • Toaster
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Cleaning supplies

Dining

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: KES 1600 for adults and KES 800 for children
  • 1 restaurant
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Free toiletries
  • Bidet
  • Soap
  • Bathrobes
  • Toilet paper
  • Hair dryer
  • Shampoo

Entertainment

  • 43-inch Smart TV with satellite service

Outdoor areas

  • Fully fenced
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible pool
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Restaurant dining guide
  • 24-hour front desk
  • Free bottled water

Location highlights

  • Near the airport
  • In the business district
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness center
  • Outdoor pool access nearby
  • Theme parks nearby
  • Casino nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 32 rooms

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of KES 1600 for adults and KES 800 for children (approximately)
  • Airport shuttle service is offered for an extra charge of KES 3500 per person (one-way)
  • Late check-out can be arranged for an extra charge of 75 percent of room rate (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

CySuites Residences
Cysuites Aparthotel Nairobi
Cysuites Apartment Hotel Nairobi
Cysuites Apartment Hotel Aparthotel
Cysuites Apartment Hotel Aparthotel Nairobi

Frequently asked questions

Does Cysuites Apartment Hotel offer free cancellation for a full refund?
Yes, Cysuites Apartment Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cysuites Apartment Hotel?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Cysuites Apartment Hotel on 28 November 2022 start from R1 691, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cysuites Apartment Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Cysuites Apartment Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cysuites Apartment Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cysuites Apartment Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Cysuites Apartment Hotel?
Yes, an airport shuttle is available. The charge is KES 3500 per person one-way.
What are the check-in and check-out times at Cysuites Apartment Hotel?
You can check in from noon - midnight. Check-out time is 10:30 AM. Late check-out is available for a 75% charge (subject to availability).
What is there to do at Cysuites Apartment Hotel and nearby?
Cysuites Apartment Hotel has an outdoor pool and a fitness center, as well as access to a nearby outdoor pool.
Are there restaurants at or near Cysuites Apartment Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Bangkok Chinese Restaurant (2 mi), The Tandoori Patio (2.1 mi), and Artcaffe - Westgate Mall (2.3 mi).
Does Cysuites Apartment Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a microwave, and cookware.
What's the area around Cysuites Apartment Hotel like?
Cysuites Apartment Hotel is in Westlands, a short 13-minute walk from UNHCR Kenya.

Overall score and ratings

8,2

Very good

8,0/10

Cleanliness

8,7/10

Staff & service

8,3/10

Amenities

8,9/10

Property conditions & facilities

10/10 Exceptional

Yetmgeta, 4-night trip
Verified Hotels.com guest review

2/10 Poor

The standards for this apartment hotel have really gone down since I stayed in 2019 for a month not as excellent as it used to be I noticed the apartment has cockroaches and a day before I checked out someone went into my bag and steal some cash absolutely disappointed
11-night romance trip
Verified Expedia guest review

8/10 Very good

The staff was very friendly and accommodating. The food was delicious. Privacy was utmost.
10-night trip
Verified Expedia guest review

4/10 Fair

15-night trip
Verified Expedia guest review

10/10 Exceptional

The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rachelle, 7-night trip
Verified Expedia guest review

8/10 Very good

Very convenient location staff very pleasant and helpful . Have a beautiful pool heated !!
Ruth, 4-night family trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff
We had problems when checking in because the payments from the Hotels.Com had not gone through to hotel. Luckily we were accepted in (after giving the number to my other card.) The apartment was good and comfortable. The staff cleaning the room was excellent; sometimes minor things were forgotten to do. Food in the restaurant was very good but the service was occasionally much slower than expected. The restaurant is very comfortable to spend time. The bar is good; our special thanks go to Yusuph the bar attender whose way of serving the customers was professional and awesome. Our decision to grade the hotel was finally excellent; the reason was that they kindly allowed us to keep our room longer without cost while waiting our flight back home.
Osmo, 6-night business trip
Verified Hotels.com guest review