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Radisson Blu Hotel & Residence, Nairobi Arboretum

Photo gallery for Radisson Blu Hotel & Residence, Nairobi Arboretum

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite, Park View (Free Pick Up) | Minibar, in-room safe, desk, laptop workspace

Overview of Radisson Blu Hotel & Residence, Nairobi Arboretum

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Radisson Blu Hotel & Residence, Nairobi Arboretum

5.0 star property
Luxury hotel with spa, near University of Nairobi

9,2/10 Superb

83 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Arboretum Road, Nairobi
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
  • Conference center
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Chiromo
  • Nairobi National Park - 22 min drive
  • Thika Road Mall - 44 min drive

Getting around

  • Nairobi (WIL-Wilson) - 17 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 29 min drive
  • Syokimau Station - 26 min drive
  • Nairobi Station - 29 min drive
  • Syokimau SGR Railway Station - 30 min drive
  • Airport pick-up service

Restaurants

  • Le Grenier à Pain - 3 min drive
  • Valley Coffee Shake Restaurant - 3 min drive
  • Zapata Mexican Restaurant - 4 min drive
  • Nyama Mama - 4 min drive
  • Inti - 4 min drive

About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

Located just 3.9 mi (6.3 km) from the airport, Radisson Blu Hotel & Residence, Nairobi Arboretum offers pick-up service (available 24 hours). Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Evening entertainment
  • Ecotours nearby

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Grab bar in shower
  • Accessible bathtub
  • Well-lit path to entrance
  • Pool hoist on site

Languages

  • English
  • French

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

BluSpace has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 30 for adults and USD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 38 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge of 75 percent of room rate (subject to availability)
  • Late check-out can be arranged for an extra charge of 75 percent of room rate (subject to availability)
  • Spa access is available for an extra charge of USD 60 per day
  • Laundry facilities are available for an extra charge of USD 15 per day

Children & extra beds

  • Airport shuttle service for children up to age 6 costs USD 0

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 10 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 15 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Children under 15 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Frequently asked questions

Does Radisson Blu Hotel & Residence, Nairobi Arboretum offer free cancellation for a full refund?
Yes, Radisson Blu Hotel & Residence, Nairobi Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Radisson Blu Hotel & Residence, Nairobi Arboretum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 38 per vehicle.
What are the check-in and check-out times at Radisson Blu Hotel & Residence, Nairobi Arboretum?
You can check in from 2:00 PM - midnight. There's a 75% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 75% charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Radisson Blu Hotel & Residence, Nairobi Arboretum and nearby?
Radisson Blu Hotel & Residence, Nairobi Arboretum has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there are 2 onsite restaurants. Nearby restaurants include Zapata Mexican Restaurant (2 mi), Capital Club East Africa (2 mi), and Klub House 1 (2.1 mi).
Does Radisson Blu Hotel & Residence, Nairobi Arboretum have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Radisson Blu Hotel & Residence, Nairobi Arboretum like?
Radisson Blu Hotel & Residence, Nairobi Arboretum is in Chiromo, a short 13-minute walk from Arboretum and 13 minutes' walk from University of Nairobi.

Overall score and ratings

9,2

Superb

9,6/10

Cleanliness

9,2/10

Staff & service

8,6/10

Amenities

9,5/10

Property conditions & facilities

9,4/10

Eco-friendliness

10/10 Exceptional

Our third stay here now. Everything was excellent as always. Will defintely be back when we come back to Nairobi.
Ashvin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic family stopover
The hotel was beautiful, it felt very safe with their security measures and they went above and beyond for our little girls birthday by placing rose petals in the room. All the staff were very friendly and helpful
Che, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Second stay here with the family. Everything was excellent as always. Very spacious clean apartment room, liked the plentiful usb charging points and free drinking water. Staff all very friendly and helpful. Restaurant food is very good but on the expensive side. Will definitely be staying again.
Ashvin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

My family and I had an excellent stay. The hotel feels more like a business hotel but everyone was very friendly and the rooms are very comfortable and spacious. Food in the restaurant is on the expensive compared to more local restaurants. Uber is best used to get around. It feels very safe with security at checks at the entrances and is in a good area.
Ashvin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay again!
Great stay with family. Very nice and modern hotel with an open and green feel. Spacious rooms. Excellent breakfast. Friendly staff. 5 min walk to the arboretum. Uber easily available. Will stay again!
Omer, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

JAMES, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Large suites and great pool.
Large suit with a kitchen and dining area and balcony overlooking the pool. Only downside was the limited food choice on the a la cartel menu. (Focused on pizza, pasta, burgers, Indian curry). Most nights had good buffet choice. Best thing is how close if is to the arboretum where you can go walking and see monkeys. Great pool with an area where live bands play at the weekend.
Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice and very safe hotel
Beautiful hotel in a very safe and convenient location. The staff are very friendly and always helpful. It is my hotel of choice in Nairobi
Martin, 7-night business trip
Verified Hotels.com guest review