Crowne Plaza Nairobi Airport, an IHG Hotel in Nairobi

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Luxury hotel in Embakasi with spa and outdoor pool

Minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

9,2/10 Superb

Property highlights

Pool

Spa

Airport transfer

Free parking

Free WiFi

Restaurant

First Freight Lane, Jomo Kenyatta International Airport, Nairobi

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
Free airport shuttle
Fitness center
Sauna
Steam room
Pool bar
24-hour room service

For families

Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Terrace

Room options

Junior Suite, 1 King Bed

30 sq m
Sleeps 2
1 King Bed

Standard Room

30 sq m
Sleeps 2
1 Twin Bed

Standard Room, 1 King Bed, Accessible

30 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony

45 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed (Customizable)

60 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Twin Beds

30 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 King Bed

30 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Balcony

30 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Twin Beds, Balcony

37 sq m
Sleeps 2
2 Twin Beds

About this area

What's nearby

In Embakasi
Nairobi National Park - 21 min drive
Kenyatta International Convention Centre - 18 min drive
The Sarit Centre - 20 min drive
Yaya Centre - 21 min drive
United Nations Office at Nairobi - 26 min drive
Thika Road Mall - 26 min drive
Village Market - 26 min drive

Getting around

Jomo Kenyatta Intl. Airport (NBO) - 10 min drive
Nairobi (WIL-Wilson) - 32 min drive
Syokimau Station - 16 min drive
Nairobi Station - 20 min drive
Syokimau SGR Railway Station - 20 min drive
Free airport shuttle

Restaurants

Java Lounge - 4 min drive
Hardee's - 4 min drive
Cabanas - 14 min drive
Paul Caffe - 4 min drive
smokinglounge - 4 min drive

About this property

Crowne Plaza Nairobi Airport, an IHG Hotel

Crowne Plaza Nairobi Airport, an IHG Hotel is just 1.7 mi (2.7 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the spa to indulge in massages, body wraps, or facials, and KITCHEN 9 serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace, and a poolside bar.

Languages

Arabic, English, Hindi, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

Reservations are required for the use of certain onsite facilities

This information is provided by our partners.

At a glance

Hotel size

144 rooms

Arriving/Leaving

Check-in time from noon - anytime
Express check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited

Transfers

Free airport shuttle (available 24 hours)*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser

Traveling with children

Children stay free (see details)

Working away

Business center
Meeting rooms
Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

Built in 2017
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Communal living room
Fitness center
An outdoor pool
Full-service spa
Sauna
Steam room
Banquet hall

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Doorbell and phone notification
Well-lit path to entrance

Room amenities

Be entertained

48-inch LCD TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone
Electrical adapters/chargers

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Dining

KITCHEN 9 - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner.

AROMA - This coffee shop serves breakfast, brunch, and light fare. Open 24 hours. Open daily.

VELOCITY - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

Deposit: USD 100.0 per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

Rollaway beds are available for USD 90.0 per night
Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Crowne Plaza Nairobi Airport Hotel

Crowne Plaza Nairobi Hotel

Crowne Plaza Nairobi Airport

Crowne Plaza Nairobi Airport, an IHG Hotel Hotel

Crowne Plaza Nairobi Airport, an IHG Hotel Nairobi

Crowne Plaza Nairobi Airport, an IHG Hotel Hotel Nairobi

Frequently asked questions

Does Crowne Plaza Nairobi Airport, an IHG Hotel offer free cancellation for a full refund?

Yes, Crowne Plaza Nairobi Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Crowne Plaza Nairobi Airport, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Crowne Plaza Nairobi Airport, an IHG Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Crowne Plaza Nairobi Airport, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Nairobi Airport, an IHG Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Crowne Plaza Nairobi Airport, an IHG Hotel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Crowne Plaza Nairobi Airport, an IHG Hotel?

You can check in from noon - anytime. Check-out time is 10 AM. Express check-in is available.

Is there an onsite casino at Crowne Plaza Nairobi Airport, an IHG Hotel?

No, this hotel doesn't have a casino, but Lucky 8 Casino (22-min drive) is nearby.

What is there to do at Crowne Plaza Nairobi Airport, an IHG Hotel and nearby?

Crowne Plaza Nairobi Airport, an IHG Hotel has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near Crowne Plaza Nairobi Airport, an IHG Hotel?

Yes, there's an onsite restaurant, KITCHEN 9.

9,2

Superb

9,6/10

Cleanliness

9,2/10

Staff & service

9,2/10

Amenities

9,4/10

Property conditions & facilities

9,0/10

Eco-friendliness

10/10 Exceptional

20 September 2023