Hotel Via Serena

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Minibar, soundproofing, free WiFi, wheelchair access
Minibar, soundproofing, free WiFi, wheelchair access
Minibar, soundproofing, free WiFi, wheelchair access
Minibar, soundproofing, free WiFi, wheelchair access

Overview of Hotel Via Serena

Hotel Via Serena

3.0 star property
Mountain Gramado hotel with restaurant

8,8/10 Fabulous

53 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Av das Hortensias, 5479, Avenida Central, Gramado, RS, 95670-000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Free area shuttle
  • 24-hour front desk
  • Garden
  • Library
  • Lobby fireplace
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
For families
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Elevator
  • Minibar
  • In-room climate control (air conditioning)
Cleaning & safety
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Carniel
  • Gramado Covered Street - 8 min drive
  • Mini Mundo - 6 min drive

Getting around

  • Salgado Filho Intl. Airport (POA) - 108 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive
  • Free area shuttle

About this property

Hotel Via Serena

Hotel Via Serena is a great choice for a stay in Gramado. Free perks include WiFi, self parking, and buffet breakfast daily between 6 AM and 10 AM. The helpful staff and breakfast get good marks from fellow travelers.



Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms


  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Free area shuttle within 7 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant

Traveling with children

  • Free local shuttle


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas


  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet


  • Portuguese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BRL 2.14 per accommodation, per night
A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Via Serena Gramado
Via Serena Gramado
Via Serena
Hotel Via Serena Hotel
Hotel Via Serena Gramado
Hotel Via Serena Hotel Gramado

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Perfect Location - Charming & Intimate
There are many large hotels with prices to match near Gramado and Canela. We found the Via Serena to be everything we hoped for from our online reviews research. You'll especially like the variety at the Cafe de Manha (breakfast) offered in a comfortable dining room on the main floor, which included fresh fruits, cakes, pastries, hot dishes, Cereal, coffee and juices. The staff is helpful and friendly; truly interested in every guest enjoying their stay.
Stevan, 3-night trip
Verified Expedia guest review

6/10 Good

Razoavel, localização e café da manhã bons mas tv não funcionava canais
Lisiane, 2-night family trip
Verified guest review

10/10 Exceptional

Tudo certo.
Foi uma experiência boa, quarto bom. Banheiro bom, calefação, perto de muitas coisas. Café bom.
Cladys, 1-night family trip
Verified guest review

10/10 Exceptional

Tudo maravilhoso, localização top e café maravilhoso, voltaremos assim que possível. Amei!
PRISCILA, 2-night trip
Verified guest review

10/10 Exceptional

Top. Custo beneficio!
Ricardo, 2-night trip
Verified guest review

10/10 Exceptional

Maravilhoso, todos do hotel foram muito atenciosos. Recomendo muito.
Maria, 5-night family trip
Verified guest review

10/10 Exceptional

Joel, 1-night business trip
Verified guest review

10/10 Exceptional

Muito bom em geral. Atendimento e conforto.
Anderson, 2-night family trip
Verified guest review

10/10 Exceptional

Ótima estadia.
Uma ótima experiência. Hotel com ótimo custo benefício. Bem localizado pra quem está de carro.
Nilton Tressoldi, 1-night family trip
Verified guest review

8/10 Very good

Estadia ok, atendimento dos funcionários muito bom.
Daiana, 3-night family trip
Verified Expedia guest review