Sky Palace Hotel

Photo gallery for Sky Palace Hotel

Primary image
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Luxury Double Room | Minibar, desk, blackout drapes, soundproofing
Minibar, desk, blackout drapes, soundproofing
Deluxe Triple Room | Minibar, desk, blackout drapes, soundproofing

Overview of Sky Palace Hotel

VIP Access

Sky Palace Hotel

3.5 star property
3.5-star hotel in Gramado with indoor pool and restaurant

8,4/10 Very good

630 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
Map
Rod RS 115, Km 38, 38700, Tres Pinheiros, Gramado, RS, 95670-000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 100 min drive

About this property

Sky Palace Hotel

3.5-star hotel
Take advantage of free continental breakfast, a coffee shop/cafe, and dry cleaning/laundry services at Sky Palace Hotel. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Tour/ticket assistance, a TV in the lobby, and a 24-hour front desk
  • An elevator and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Sky Palace Hotel include perks such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Pool loungers

Facilities

  • Television in common areas
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages

  • English
  • Portuguese

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: BRL 2.82 per accommodation, per night

Optional extras

  • There is a service fee of 10 percent

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Sky Palace Hotel Hotel
Sky Palace Hotel Gramado
Sky Palace Hotel Hotel Gramado

Frequently asked questions

Does Sky Palace Hotel offer free cancellation for a full refund?
Yes, Sky Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sky Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sky Palace Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Sky Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sky Palace Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sky Palace Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Sky Palace Hotel and nearby?
Sky Palace Hotel has an indoor pool.
Are there restaurants at or near Sky Palace Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Galeto Itália (2 mi), St Hauberts Restaurante (2 mi), and Cantina Pastasciutta (2.1 mi).
What's the area around Sky Palace Hotel like?
Sky Palace Hotel is a short 12-minute walk from Serra Park Events Center and 14 minutes' walk from Lavender Garden Park.

Overall score and ratings

8,4

Very good

8,7/10

Cleanliness

8,7/10

Staff & service

8,7/10

Amenities

8,5/10

Property conditions & facilities

8,5/10

Eco-friendliness

8/10 Very good

Just found staffs from checking in a bit disorganized and a bit unprofessional but overall the others were cordial..
manuela, 3-night trip
Verified Expedia guest review

6/10 Good

The property was done with extreme low cost... I saw the walls with cracks, I have heard it is a new building, however I am afraid it may falls down.
clarissa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice and cheap option for Gramado. Very clean. Good breakfast.
Aaron, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Estadia muito boa
Boa acomodação, café da manhã muito bom e excelente atendimento por parte dos funcionários. O único problema é a entrada de carro no hotel. Tem que ir até o retorno mais próximo para mudar de pista ou fazer uma "bandalha", o que não é recomendável devido a via ser muito movimentada.
Delcilia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel bom. Piscinas muito sujas. Sem cuidado algum. Sauna não esta funcionando.
Mateus, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Deixou a desejar o atendimento!
Quartos confortáveis, o hotel é novo, café da manhã incrível, a piscina e muito boa , só peca pelo fato de não ter acesso coberto até a piscina, tem que sair do hotel pelo estacionamento no frio! O atendimento deixou a desejar, tivemos que buscar bebidas na recepção, pois ao ligar já avisaram que ia demorar pois a recepção estava cheia, desci imediatamente e a recepção estava vazia, e depois queriam cobrar 10% de serviço pelas bebidas que nós buscamos na recepção! No chekout não queria dar o benefício que temos aqui do hotéis.com de chekout tardio garantido de 2h foram até meio grosseiros! O atendimento precisa de treinamento!
Emerson, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Avaliação
Quarto com sujidade no chão (cabelos) e móveis do quarto com insetos mortos e poeira. Corredores de áreas comuns com paredes danificadas, piso com sujidade próximo as paredes e cantos de pilares quebrados de batidas. Roupa de cama impecável, ar condicionado funciona bem, chuveiro excelente, bom atendimento e café da manhã excelente.
Paulo Junior, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Muito bom.
O hotel é bom, parece que foi reformado a pouco tempo. Tem uma piscina aquecida que fica do lado externo do hotel. Tem também o Café Colonial junto ao hotel. O ponto ruim é que fica um pouco afastado do dentro de Gramado.
Luciano, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ecleia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mais pontos negativos do que positivos.
O hotel e suas instalações são bastante novos. Parece que possui alguns detalhes inacabados. Os funcionários são bastante atenciosos. O café da manhã possui muitas variedades, porém a qualidade não é o forte. Um ponto muito negativo é ter somente um elevador. O hotel cobra taxa de serviço ao realizar o check out.
Adriano, 1-night trip
Verified Hotels.com guest review