Destination
Guests
All properties in Gramado, Rio Grande do Sul State, Brazil

Sky Borges Hotel Alpenhaus

Family-friendly hotel with indoor pool, near Gramado Covered Street

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Elite Suite - In-Room Dining
  • Pool
Pool. Image 1 of 50.
1 / 50Pool
Avenida Borges De Medeiros 4206, Gramado, 95670-000, RS, Brazil
8,0.Very good.
See all 92 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Free children's club
  • Room service
  • Fitness center

For families

  • Children's club (free)
  • Kitchenette
  • Microwave
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Floresta
  • Gramado Covered Street - 19 min walk
  • Mini Mundo - 27 min walk
  • Orchids Park - 2 min walk
  • Expo Gramado - 6 min walk
  • Korvatunturi Theater - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Apartment
  • Elite Suite
  • Superior Double Room
  • Deluxe Room
  • Premium Suite
  • Deluxe Apartment (Quadrupla)
  • Superior Apartment

What’s around

Landmarks

  • In Floresta
  • Gramado Covered Street - 19 min walk
  • Mini Mundo - 27 min walk
  • Orchids Park - 2 min walk
  • Expo Gramado - 6 min walk
  • Korvatunturi Theater - 12 min walk
  • Pinheirais Stadium - 13 min walk
  • Gramado Central Avenue - 13 min walk
  • Centro Municipal de Cultura I - 15 min walk
  • Palace of Festivals - 17 min walk
  • Sao Pedro Church - 18 min walk

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 87 min drive
map
See on map
Avenida Borges De Medeiros 4206, Gramado, 95670-000, RS, Brazil

At a glance

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests may contact this property in advance to reserve a baby stroller.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • Garden
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 28-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Las Olivas - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Alpenhaus Gramado
  • Prodigy Alpenhaus GJP Hotel Gramado
  • Prodigy Alpenhaus GJP Hotel
  • Prodigy Alpenhaus GJP Gramado
  • Prodigy Alpenhaus GJP
  • Hotel Laghetto Allegro Alpenhaus Gramado
  • Laghetto Allegro Alpenhaus Gramado
  • Laghetto Allegro Alpenhaus
  • Prodigy Alpenhaus BY GJP
  • Alpenhaus Gramado Hotel
  • Sky Borges Alpenhaus Gramado
  • Sky Borges Hotel Alpenhaus Hotel
  • Hotel Laghetto Allegro Alpenhaus
  • Sky Borges Hotel Alpenhaus Gramado
  • Sky Borges Hotel Alpenhaus Hotel Gramado
  • Alpenhaus Hotel
  • Hotel Alpenhaus
  • Hotel Alpenhaus Gramado, Brazil
  • Prodigy Hotel Alpenhaus Gramado
  • Prodigy Hotel Alpenhaus
  • Prodigy Alpenhaus Gramado
  • Prodigy Alpenhaus

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

There is a service fee of 10 percent

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool access available from 9:00 AM to 10:00 PM.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Tourism fee: BRL 2.55 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sky Borges Hotel Alpenhaus does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes. Nearby restaurants include Scur (12-min walk), Restaurante Serra Grill (14-min walk), and Taberna Mf - Resto Beer (15-min walk).
  • Sky Borges Hotel Alpenhaus has an indoor pool, a sauna, and a fitness center, as well as an arcade and a garden.
8,0.Very good.
  • 10,0.Exceptional

    Quarto espaçoso, atendimento excelente, café da manhã farto

    Gabriela, 1 night family trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Cama de casal

    Adorei de tudo, porém não gostei da cama de casal ser duas de solteiro junto , quando estava dormindo de noite ela ficava abrindo as cama isso foi chato, de resto, não tenho que reclamar, recomendo e voltaria.....

    2 night trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    DECEPCIONANTE

    Hotel, razoável, apto com roupa de cama muito boa, porém cama de casal feita com camas de solteiro, muito desconfortável, chuveiro excelente, papel higiênico uma brincadeira, muito ruim, nem em pousadinha, voce encontra com qualidade tão ruim, limpeza ruim, café da manhã fraco, atendimento no café da manhã muito ruim, a recepção o atendimento é muito bom.

    Paulo, 5 night trip, Jul 28, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Pior experiência de hospedagem

    Não recomendo nem para inimigo. Um inverno rigoroso em Gramado, o aquecedor simplesmente não funcionava, os funcionários, despreparados e inúteis do hotel iam ao quarto, fingiam arrumar e o problema continuava. Outros hóspedes também estavam reclamando do mesmo problema e sabe o que um imprestável da recepção disse? Que estava muito frio, por isso o aquecedor não estava a funcionando. Quando chegamos o nosso quarto não estava pronto, faltava cama e a cama de casal são dois colchões de solteiro dispostos juntos sem algo que os conecte, ou seja, acordávamos no meio da noite com os colchões separados. As camareiras arrumam o quarto e não colocam toalhas, tem que ficar pedido na recepção do hotel. A fechadura eletrônica do quarto também da problema direto, teve uma vez que um funcionário teve que ir com outro cartão para que conseguíssemos acesso. O café da manhã falta variedade boa e os únicos itens mais “universais” e comuns são uma decepção, optamos por ficar tomando café da rua. E por fim, quando chegamos só tinha um elevador funcionando, com o hotel lotado, por diversas vezes éramos obrigados a utilizar as escadas. Em resumo, a minha pior experiência de hospedagem dos últimos anos. Não recomendo a ninguém!!! E o pior, fechamos de última hora e o valor estava um absurdo. 4 estrelas, com pinta de UMA.

    IURY, 4 night family trip, Jul 27, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Super recomendo!

    Hotel super confortável, atendentes atenciosos e carismáticos, café da manhã c bastante variedades e com qualidade. Sem dúvidas voltarei!

    Cassielen, 1 night trip, Jul 25, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Bom local

    Foi muito boa! Só lamentei a piscina não estar em funcionamento. Na divulgação do hotel nao havia nenhuma informação sobre a suspensão do uso em virtude da Covid-19.

    Magali, 2 night family trip, Jul 18, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Limpeza a desejar e quarto não estava disponível no momento do check in sendo que já era 14:40, ou seja, após o horário disponível para o check in

    Maria, 1 night trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Não volto nunca mais !

    O quarto super barulhento, com vista para o muro, portas rangendo, as 5 horas da manhã acordavamos com pessoas da vizinhança cantando. O frigobar desligava quando apagavamos a luz, solicitamos reparo mas, sem sucesso. O café da manhã muito fraco, com poucos funcionários para o organização e limpeza das mesas. Hotel antigo , necessitando de manutenção.

    4 night family trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Hotel bem bacana , com uma estrutura boa. Café da manha de boa qualidade e com muitas opções. Detalhe IMPORTANTE , fiquei no Bloco 2 anexo ao hotel e o unico acesso se dá por 3 lances de ESCADA. Até aí sem problemas , o problema veio no ANDAR em que eu estava cujo cheiro de esgoto era INSUPORTÁVEL. Ainda bem que no quarto o cheiro não existia.

    marcos sampaio, 1 night family trip, Jul 8, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Cobrança surpresa no final

    O hotel é muito bom. O atendimento excelente, mas tem um custo muito alto, mesmo sendo opcional, na saída te cobram uma taxa que não contava nas condições de hospedagem a título de taxa da prefeitura e mais taxa de atendimento. A da prefeitura não era opcional. A taxa de atendimento muito alta.

    Walter, 4 night family trip, Jul 7, 2021

    Verified Hotels.com guest review

See all 92 reviews