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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with indoor pool, near Gramado Covered Street

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Photo gallery for Serrazul Hotel Distributed by Intercity

Property grounds
Property grounds
Indoor pool, pool loungers
Property grounds
Reception
Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Babysitting
  • Conference center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden
The current price is R1 483
R1 687 total
includes taxes & fees
03 Aug - 04 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout curtains

Apartamento

8,6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Bidet
Hair dryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout curtains

Superior Suite

9,6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Bidet
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

9,8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout curtains

Suíte Vista

9,6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout curtains

Apartamento Vista

8,4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Bidet
Hair dryer
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite with Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Apartment with View

Minibar, in-room safe, desk, blackout curtains

Apartment with View

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Bavaria Sport Hotel

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1 007 reviews
The price is R1 498
R1 703 total
includes taxes & fees
03 Aug - 04 Aug
Bavaria Sport Hotel
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About the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Sao Pedro Church - 2 min walk - 0.2 km
  • Gramado Covered Street - 3 min walk - 0.3 km
  • Santa Claus Village - 4 min walk - 0.4 km
  • Mini Mundo - 12 min walk - 1.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Salgado Filho Intl. Airport (POA) - 103 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk
  • ‪Cacique Restobar - ‬3 min walk
  • ‪Ristorante Tarantino - ‬2 min walk

About this property

Serrazul Hotel Distributed by Intercity

Serrazul Hotel Distributed by Intercity features a free kids' club and puts you just steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness center, and a steam room. Fellow travelers love the helpful staff and location.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 152 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests are recommended to download the property's Orange mobile app before check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site valet parking (BRL 44 per day)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Valet parking costs BRL 44 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado
HELP_OUTLINE

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?

Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serrazul Hotel Distributed by Intercity?

Yes, there's an indoor pool.

Are pets allowed at Serrazul Hotel Distributed by Intercity?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serrazul Hotel Distributed by Intercity?

Yes. Valet parking costs BRL 44 per day.

What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Serrazul Hotel Distributed by Intercity and nearby?

Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Serrazul Hotel Distributed by Intercity?

Yes, there's an onsite restaurant.

What's the area around Serrazul Hotel Distributed by Intercity like?

Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 3 minutes' walk from Sao Pedro Church. Travelers give top marks for the hotel's prime location.

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Serrazul Hotel Distributed by Intercity Reviews

Reviews

9,4

Exceptional

9,4/10

Cleanliness

9,4/10

Staff & service

9,2/10

Amenities

9,0/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location and excellent staff
Francisco, 2-night trip

10/10 Exceptional

Excelente...
RENE, 5-night trip

10/10 Exceptional

Excellent, modern
marcus, 2-night trip

10/10 Exceptional

.
Henrique, 1-night trip

10/10 Exceptional

Maria Elisa, 1-night trip

10/10 Exceptional

Cristiano, 1-night trip

8/10 Very good

Excelente localização!

Foi uma estadia muito confortável, quarto e banheiro com temperatura incrivelmente agradáveis, apesar dos termômetros lá fora marcarem quase zero graus! A localização é fantástica! Pertinho de tudo no centro! O que decepcionou foi o Wi-Fi, praticamente inexistente!
Maravilhoso café da manhã com muitas frutas!
Delícias juninas!
Aconchegante lareira!❣️
Marcia Akemi, 4-night trip

10/10 Exceptional

Wagner, 3-night trip

8/10 Very good

Cama de casal com colchão excelente porém a cama de solteiro o colchão não era confortável. Apresentava excesso de uso
Janaina, 4-night trip

8/10 Very good

O hotel conta com uma boa estrutura e conforto. Passamos por dias frios em Gramado e dentro do hotel sempre estava agradável. O quarto era bem confortável, a calefação e o chuveiro a gás fizeram total diferença. A piscina é muito gostosa, com água quentinha, e a área da lareira muito aconchegante. A localização do hotel é maravilhosa e fica perto das principais atrações do centro da cidade. A única coisa que pesou mais na minha avaliação foi o atendimento. Na hora do check-in estávamos com algumas malas e ninguém se disponibilizou a auxiliar, diferente da família que foi atendida depois de nós. No check-out foi a mesma coisa. Vimos funcionários auxiliando outras pessoas a colocar no porta malas e na nossa vez nem deixaram o nosso carro na porta. Não sei se acharam que tínhamos cara de pessoas mais simples, mas enfim, não foi algo que atrapalhou nossa viagem.
Julian Loui, 2-night trip

8/10 Very good

Chegamos à noite em função das condições do tempo, avisei que atrasaríamos, ao chegar recebi o penúltimo quarto do hotel, visivelmente fomos trocados de quarto, a etiqueta foi sobreposta a outra, temos 59 e 66 anos, pegar elevador até o segundo andar e depois subir para o terceiro via escada ou um elevador de tubo individual... depois ir até o final do corredor, penúltimo quarto...
4-night trip

10/10 Exceptional

Ótimo

1-night trip

10/10 Exceptional

MARCIA A DA, 1-night trip

8/10 Very good

A localização é o bar no térreo sao ótimos

A limpeza estava bem . Café da manhã poderia ser melhor . Muita oferta de carboidratos pães bolos . Falta produtos mais saudáveis
Eliane, 1-night trip

8/10 Very good

Boa hospedagem

Aptos amplos, limpos. Boa calefação. Café da manhã tradicional. Colaboradores eficientes. Localização maravilhosa. Próximo a tudo.
roberto, 4-night trip

10/10 Exceptional

LINDOMAR, 1-night trip

10/10 Exceptional

Flavio, 1-night trip

10/10 Exceptional

Carmen, 2-night trip

10/10 Exceptional

Monica, 2-night trip

10/10 Exceptional

carlos robert, 2-night trip

10/10 Exceptional

EXCELENTE OPÇÃO EM GRAMADO

Hotel excelente e com localização impecável. O quarto e o café da manhã são simplesmente fantásticos.
ANDREA, 1-night trip

10/10 Exceptional

Impecável
Fernanda, 1-night trip

10/10 Exceptional

ELOGIO

Foi muito boa . Quarto bom , café da manhã excelente
ANGELA J S B, 5-night trip

10/10 Exceptional

Edigley, 3-night trip

10/10 Exceptional

Leticia, 1-night trip