Pousada Viena

Photo gallery for Pousada Viena

Primary image
Deluxe Quadruple Room | Minibar, desk, blackout drapes, soundproofing
Deluxe Triple Room | Minibar, desk, blackout drapes, soundproofing
Deluxe Double or Twin Room | Minibar, desk, blackout drapes, soundproofing
Deluxe Quadruple Room | Minibar, desk, blackout drapes, soundproofing

Overview of Pousada Viena

Pousada Viena

3.0 star property
City-center pousada within walking distance of Gramado Covered Street

9,2/10 Superb

127 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Rua Arthur Zwestch, 70, Centro, Gramado, RS, 95670-000
Main amenities
  • Daily housekeeping
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Communal living room
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Gramado City Centre

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65 min drive
  • Salgado Filho Intl. Airport (POA) - 104 min drive
  • Airport shuttle (surcharge)

About this property

Pousada Viena

3-star pousada in the heart of Gramado City Centre, rejuvenated in 2020
Take advantage of a free breakfast buffet, a roundtrip airport shuttle, and a free daily manager's reception at Pousada Viena. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • Free self parking and valet parking
  • A porter/bellhop, a reception hall, and concierge services
  • Coffee/tea in the lobby, luggage storage, and a TV in the lobby
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at Pousada Viena include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Baby baths and free infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Heating, daily housekeeping, and desks



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors


  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking
  • Onsite parking limited


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Baby bath


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop


  • 1 building/tower
  • Built in 2015
  • Fireplace in lobby
  • Television in common areas
  • Communal living room


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Handrails in stairways
  • Upper floors accessible by stairs only


  • Portuguese

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BRL 2.14 per accommodation, per night
  • Tourism fee: BRL 2.82 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of BRL 450.00 per vehicle (one-way, maximum occupancy 04)

Children & extra beds

  • Airport shuttle service for children costs BRL 00
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Pousada Viena Gramado
Viena Gramado
Pousada Viena Gramado Brazil
Pousada Viena Gramado
Pousada Viena Pousada (Brazil)
Pousada Viena Pousada (Brazil) Gramado

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Pousada Viena?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
How much does it cost to stay at Pousada Viena?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Pousada Viena on 02 October 2022 start from R895, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Pousada Viena?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pousada Viena?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Pousada Viena?
Yes, an airport shuttle is available. The charge is BRL 450.00 per vehicle one-way.
What are the check-in and check-out times at Pousada Viena?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Pousada Viena and nearby?
Recommended spots to visit include Gramado Covered Street (4-min walk) and Santa Claus Village (4-min walk), along with Mini Mundo (0.9 mi) and Black Lake Park (1.4 mi).
Are there restaurants at or near Pousada Viena?
Yes. Nearby restaurants include Caracol Chocolates (5-min walk), Casa da Velha Bruxa (5-min walk), and Fritz Haus (5-min walk).
What's the area around Pousada Viena like?
Pousada Viena is in Gramado City Centre, a short 4-minute walk from Gramado Covered Street and 17 minutes' walk from Mini Mundo. Travelers say this pousada is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Muito agradável. Porém, o quarto que pegamos fica no térreo, próximo a recepção e a área do café da manhã, tirando um pouco da privacidade e conforto. Como passamos apenas uma noite, foi okay. Caso for ficar alguns dias, sugiro que pegue um outro quarto. O banheiro não estava muito limpo. O café da manhã é ótimo. Os funcionários super atenciosos.
Lorena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything ok. People friendly. Café da mañha ok..
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Juliana, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

JOSE, 1-night trip
Verified Hotels.com guest review

6/10 Good

ROMANO, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Maicon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ótima Pousada!
Passamos 3 dias maravilhosos, tudo ok e todos funcionários foram atenciosos! adoramos e com certeza voltaremos.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carolina, 1-night trip
Verified Hotels.com guest review