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1 room, 2 adults

Radisson Blu Hotel Nairobi Upper Hill

5-star5 stars
Great for families

Good to know

  • Highchair
  • Babysitting or childcare (free)
  • Children's pool
  • Connecting/adjoining rooms available
Elgon Rd, Upper Hill, Nairobi, 00100, Kenya

Suburban hotel with spa, near Nairobi Hospital
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Highchair
    • Babysitting or childcare (free)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Always great to stay here, especially in the Club LoungeDec 2, 2019
  • Unfortunately one of the most unpleasant stays at any hotel in Nairobi, during my stay…Apr 24, 2019

Radisson Blu Hotel Nairobi Upper Hill

from ZAR 3,400
  • Superior Room
  • Superior Room (Skyline View)
  • Executive Room (Lounge Access)
  • Suite (Lounge Access)
  • Executive Room (Skyline View & Lounge Access)

What’s around Radisson Blu Hotel Nairobi Upper Hill

Landmarks

  • Heart of Nairobi
  • Nairobi Hospital - 26 min walk
  • Nairobi National Museum - 2.7 mi / 4.4 km
  • City Market - 2.7 mi / 4.3 km
  • Arboretum - 2.9 mi / 4.6 km
  • Nairobi National Park - 5.8 mi / 9.3 km
  • Giraffe Centre - 7.4 mi / 12 km

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive
  • Nairobi (WIL-Wilson) - 12 min drive
  • Syokimau Station - 35 min drive
  • Syokimau SGR Railway Station - 36 min drive
  • Nairobi Station - 37 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 271 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 10 AM
  • Express check-in/out
There is no front desk at this property. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Free babysitting/childcare

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 6351
  • Conference space size (meters) - 590
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Revitalize wellness centre has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Chop House - This restaurant specializes in African cuisine.

Larder - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Humidor - This lobby lounge serves light fare only.

Al Fresco Pool Bar & Gril - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Radisson Blu Hotel Nairobi Upper Hill’s small print

Also known as

  • Radisson Blu Hotel Nairobi Upper Hill
  • Radisson Blu Hotel Upper Hill
  • Radisson Blu Nairobi Upper Hill
  • Radisson Blu Upper Hill
  • Radisson Blu Hotel Nairobi Upper Hill Hotel
  • Radisson Blu Hotel Nairobi Upper Hill Nairobi
  • Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

Policies

Tax ID - 0194158Z

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests under 18 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Full breakfast is offered for an extra charge of KES 3000 per person (approximately)

Airport shuttle service is offered for an extra charge of KES 4900 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Radisson Blu Hotel Nairobi Upper Hill

  • Does Radisson Blu Hotel Nairobi Upper Hill offer free cancellation for a full refund?
    Yes, Radisson Blu Hotel Nairobi Upper Hill does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Radisson Blu Hotel Nairobi Upper Hill currently open?
    This property is closed from April 1 2020 to August 30 2020 (dates subject to change).
  • Is parking offered at Radisson Blu Hotel Nairobi Upper Hill?
    Yes, there's free self parking.
  • Is there a pool at Radisson Blu Hotel Nairobi Upper Hill?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Radisson Blu Hotel Nairobi Upper Hill?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Radisson Blu Hotel Nairobi Upper Hill?
    You can check in from noon to midnight. Check-out time is 10 AM.
  • Are there restaurants at or near Radisson Blu Hotel Nairobi Upper Hill?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Radisson Blu Hotel Nairobi Upper Hill?
    Yes, an airport shuttle is available. The charge is KES 4900 per person one way.
  • What is there to do near Radisson Blu Hotel Nairobi Upper Hill?
    Recommended spots to visit include Nairobi Hospital (1.3 mi) and Nairobi National Museum (2.7 mi), along with City Market (2.7 mi) and Arboretum (2.9 mi).

Recent reviews

Fabulous 8,8 From 117 reviews

Poor 2,0
No water!
There was no water and no communication regarding the status of the water upon check-in by reception. First morning there was a trickle of water, but cold water only! Second morning the guest had to boil a kettle to shave. This is unacceptable for a 5* hotel!! No option given to move to another hotel & we had pre-paid for accommodation - no compensation given - very disappointing!!
za2 night business trip
Exceptional 10,0
Great Property!
Really great property! Staff super friendly and helpful and the rooms are fantastic. The food was tasty and really fresh and reasonably priced. Definitely our new place to stay if the standards are maintained or improved.
Sandra, za1 night family trip
Exceptional 10,0
Great hotel, excellent service! I have stayed in several places in Nairobi, but the Radisson Blu is a step above the rest. Location is convenient to much of the Westlands, Upper Hill, and the central business area.
Benjamin, za2 night business trip
Very good 8,0
comfortable business hotel, thank you
Shaney, za4 night business trip
Exceptional 10,0
Best Service
Best service in Nairobi. The hotel is modern, clean and caters for everything you can think of.
zaBusiness trip
Very good 8,0
Beautiful hotel, good service, meals average
The hotel was beautiful, from the reception area to the rooms and the bathrooms. The general service of staff was also good except when the hotel was busy, especially in the bar area. I found the meals and beverages to be expensive and at the food not at the consistent quality I would have expected and for some reason, breakfast was not included in my rate which I cannot understand.
za4 night business trip
Exceptional 10,0
Comfort
Comfortable We stayed one night and enjoyed our stay.
Keneilwe, za1 night romance trip
Exceptional 10,0
Clean rooms,Good breakfast, good security and friendly staff
Unnikrishnan, ie2 night business trip
Fair 4,0
The issue of charging 60$ for early Check in. The room service/dining was lacking and the smart buttons on the telephone were not functional and part of the card entry system on the door just fell off!
Kwizera, gb3 night trip
Very good 8,0
Very heavily secured hotel in Nairobi area
Standard Radisson Blu which provides a good quality experience, even though a little cookie cutter, but dependable. Very heavy security, almost like being in a secure camp.
us1 night business trip

Radisson Blu Hotel Nairobi Upper Hill

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