Located just 4.3 mi (6.9 km) from the airport, The Crossroads Hotel Westlands offers a shuttle (available 24 hours). Guests will have free perks like WiFi and self parking. Also, this hotel is within a short drive of Nairobi National Park. Fellow travelers love the helpful staff.
Languages
English, Swahili
At a glance
Hotel size
34 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 10 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
Traveling with children
Children stay free (see details)
Working away
3 meeting rooms
Conference space (710 square feet)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Romance packages
Accessibility
Elevator
Wheelchair-accessible path to elevator
Handrails in stairways
Well-lit path to entrance
Area rugs in room
Thin carpet in room
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini-fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 7 for adults and USD 4 for children
Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per accommodation, per stay
Policies
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi
Frequently asked questions
Does The Crossroads Hotel Westlands offer free cancellation for a full refund?
Yes, The Crossroads Hotel Westlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Crossroads Hotel Westlands?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Crossroads Hotel Westlands?
Yes, there's free self parking.
Is airport shuttle service offered by The Crossroads Hotel Westlands?
Yes, an airport shuttle is available. The charge is USD 25 per person one-way.
What are the check-in and check-out times at The Crossroads Hotel Westlands?
Check-in start time: noon; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at The Crossroads Hotel Westlands?
No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.
What is there to do at The Crossroads Hotel Westlands and nearby?
Recommended spots to visit include Nairobi National Museum (13-min walk) and Sarit Centre (15-min walk), along with The Aga Khan University Hospital (1.9 mi) and Yaya Centre (3.1 mi).
What's the area around The Crossroads Hotel Westlands like?
The Crossroads Hotel Westlands is a short 13-minute walk from Nairobi National Museum and 15 minutes' walk from Sarit Centre.
The Crossroads Hotel Westlands Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,6/10
Staff & service
9,2/10
Amenities
9,0/10
Property conditions & facilities
9,0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 January 2025
Anniversary Stay
I had an amazing Time and the staff were so great. Would absolutely recommend. Totally worth it
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 January 2025
Lynn
Lynn, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 January 2025
wesley
wesley, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 December 2024
Menuka
Menuka, 6-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Misheck
Misheck, 1-night trip
Verified Hotels.com guest review
8/10 Very good
09 December 2024
all amenities close by
Misheck
Misheck, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
09 November 2024
Nice choice!
Great hotel
Celia
Celia, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Nice hotel
Francesca
Francesca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 October 2024
Alffy
Alffy, 2-night trip
Verified Hotels.com guest review
2/10 Poor
04 October 2024
Walter
Walter, 6-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Isaak
Isaak, 3-night trip
Verified Expedia guest review
8/10 Very good
20 September 2024
The stay was excellent. The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent. The restaurant was exquisite. Their free breakfast is really good and the service was very friendly and attentive. On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.
Angilo
Angilo, 1-night trip
Verified Expedia guest review
8/10 Very good
17 September 2024
Great location
I checked in a day early. Had great service throughout my stay. Loved the location and would stay here again.
D Robert
D Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Nice stay in Nairobi
Very helpful and friendly staff. Good location
Javier
Javier, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
09 September 2024
gonzalo
gonzalo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Carlo
Carlo, 9-night trip
Verified Hotels.com guest review
8/10 Very good
24 August 2024
Poor internet but all else good
Frank
Frank, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
The staff was amazing for the security guards to front desk. It was five star service.
Sowazttoe
Sowazttoe, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
09 August 2024
Will book again.
Excellent staff, very friendly. Good location.
Colin
Colin, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
02 August 2024
Aggrey
Aggrey, 4-night trip
Verified Hotels.com guest review
8/10 Very good
29 June 2024
The hotel is located in a good area. A number of malls are close by and ample dining.
Dut
Dut, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
08 June 2024
Great stay, friendly and helpful staff and enjoyed the visit with family!
Martin
Martin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
06 June 2024
Amazing
Joshua
Joshua, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
04 June 2024
Amazing stay
Absolutely amazing! From check-in to check-out. Staff is attentive to anything you need. I highly recommend this hotel.