Av Ferrocarril Central 121, Zona Plateada, Pachuca, HGO, 42080
What's nearby
Mundo Futbol Interactive Center - 6 min walk
Auditorium Gota de Plata - 9 min walk
Galerias Pachuca Mall - 10 min walk
El Rehilete Museum - 3 min drive
Hidalgo Stadium - 4 min drive
Getting around
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
Benito Juarez International Airport (MEX) - 86 min drive
Airport shuttle (surcharge)
Restaurants
La Guelaguetza - 8 min walk
La Tartine - 6 min walk
Cake House - 1 min walk
Tacos Memo - 4 min walk
Hortenza - 7 min walk
About this property
Hotel Casino Grand Vía Dorada
When visiting Pachuca, Hotel Casino Grand Vía Dorada is a great choice to consider. You can indulge in facials or mani/pedis. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
89 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 6 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free continental breakfast 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
Traveling with children
Grocery/convenience store
What to do
Shopping
Winery tours nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
ATM/banking
Television in common areas
Communal living room
Fitness center
Shopping mall on site
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch Smart TV
Premium cable channels
Netflix
Streaming services
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way, maximum occupancy 4)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 300 per pet, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 76489438
Also known as
HOTEL VÍA DORADA
Casino Via Dorada Pachuca
Hotel Casino Grand Vía Dorada Hotel
Hotel Casino Grand Vía Dorada Pachuca
Hotel Casino Grand Vía Dorada Hotel Pachuca
Frequently asked questions
Does Hotel Casino Grand Vía Dorada offer free cancellation for a full refund?
Yes, Hotel Casino Grand Vía Dorada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casino Grand Vía Dorada?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 13 lbs per pet. There's a charge of MXN 300 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Casino Grand Vía Dorada?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Casino Grand Vía Dorada?
Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.
What are the check-in and check-out times at Hotel Casino Grand Vía Dorada?
Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Casino Grand Vía Dorada and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Hotel Casino Grand Vía Dorada like?
Hotel Casino Grand Vía Dorada is a short 10-minute walk from Galerias Pachuca Mall and 5 minutes' walk from International Soccer Hall of Fame.
Hotel Casino Grand Vía Dorada Reviews
Reviews
7,8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,6/10
Cleanliness
8,0/10
Staff & service
8,0/10
Amenities
8,0/10
Property conditions & facilities
8,2/10
Eco-friendliness
Reviews
8/10 Very good
26 October 2024
adolfo
adolfo, 2-night trip
Verified Expedia guest review
2/10 Poor
19 September 2024
Do not stay here. WARNING
Leak in my room. Went I came back at night my clean clothes were wet because a leak in the ceiling. Beds were not made, no toilet paper. No hot water because power went off. No refund was offered at least for the night of all those incidents. No empathy from the staff as I explained what was going on. At 11pm I had to switch rooms. There is no carts to carry your luggage and no help. Remote control in both rooms kept acting up and twice I had to have someone go check it out.
Expedia gave me a small credit because the hotel did not offered anything.
It is very loud at nights.
Patricia
Patricia, 5-night family trip
Verified Expedia guest review
6/10 Good
15 September 2024
grumpy workers When I was leaving I had to wait a long time tu check out All the service was bad. I will never stay at this hotel again.
Victor
Victor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Vicente
Vicente, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Alitzel
Alitzel, 1-night trip
Verified Expedia guest review
8/10 Very good
14 July 2024
A nice place overall, clean and decent. Be careful not to stain towels. I got charged the equivalent to 14 US dollars because I accidentally stained one bath towel. Apparently the cleaning lady makes notes while going in to your room to clean of wherever they see as a possible charge $ The day I checked like 2 minutes after I left the room the cleaning lady arrived to the desk holding a stained towel that I left in the room, is just suspicious to me how fast she got to the desk with a towel pretending to be the stained one.. I felt unsafe for a minute thinking they spy on you.. so NO I will not stay there again for that specific reason.
Mayela
Mayela, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
03 May 2024
One of the latest casino and hotel in the area. With a great Steak house and
Manuel
Manuel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
05 April 2024
Emerson
Emerson, 6-night trip
Verified Expedia guest review
10/10 Exceptional
03 April 2024
comfortable, clean, friendly staff, great breakfast.!
Laura
Laura, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 March 2024
Great option, definitely will be back!
Nadia
Nadia, 1-night family trip
Verified Expedia guest review
4/10 Fair
11 February 2024
The shower sets are loose and the toilet seat was dirty.
José
José, 1-night business trip
Verified Expedia guest review
6/10 Good
26 December 2023
No muy bueno el confort
En términos de limpieza todo bien las instalaciones del hotel son nuevas pero en confort si tuve una mala experiencia la cama era literalmente como dormir en el piso extremadamente dura
Ricardo
Ricardo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2023
Excellent place to stay, gamble and do shopping. Nice and clean hotel with great customer service
Mara
Mara, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 August 2023
The place is nice and clean. Staff is great, specially the person in the front desk. Excellent place to stay!
Mara
Mara, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
02 August 2023
Un hotel muy sencillo pero muy cómodo, con lo indispensable
Veronica
Veronica, 1-night family trip
Verified Expedia guest review
2/10 Poor
11 June 2023
There was no air conditioning in the rooms. We were checked in and were not told about the AC problem. This is in the middle of summer and the temperature in the rooms was in the 80s. One of the rooms had a repugnant smell and the staff didn't do anything about it.
Rolando
Rolando, 1-night family trip
Verified Travelocity guest review
8/10 Very good
08 January 2023
blanca
Verified Expedia guest review
8/10 Very good
19 September 2022
Las habitaciones son un poco pequeñas y el centro comercial que está debajo del hotel está prácticamente vacío, pero en general, el
Hotel cumple con lo necesario para una estancia
Jorge
Jorge, 2-night trip with friends
Verified Expedia guest review
6/10 Good
29 May 2022
Is clean the rooms so small
There is no view The window does it open
Kelly
Kelly, 1-night family trip
Verified Expedia guest review
6/10 Good
22 January 2025
Rocio
Rocio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
02 January 2025
Elliot
Elliot, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 December 2024
No lo recomiendo.
No muy buena experiencia.
Elegimos el hotel por ser pet friendly, pero la verdad deja mucho que desear: no vale lo que cuesta. Habitación muy pequeña, closet moderno, pero sin puertas. Colchones de baja calidad. Tv pequeña. Baño muy reducido. El teléfono es un cero a la izquierda porque no comunica con ningún tipo de servicio, cualquier número que marques buscando algún servicio suena ocupado. Tuvimos una situación la primer noche ya que la luz del closet estaba encendida y no encontramos la forma de apagarla y nadie nos auxilió al telefono.El desayuno incluído solo consta de dos opciones con pan frío del día anterior. El personal, por otro lado, es muy amable y atento, no es su culpa que el hotel no tenga vocación de servicio. No lo recomiendo y no me volvería a hospedar ahí por nada del mundo.
Fredi
Fredi, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
22 December 2024
Ruidoso todo el día. Frío en las noches invernales
Hotel que nontiene calefacción. El ruido en el día debido al casino y plaza anexos es mucho. Por la noche los salones de eventos dentro del hotel se pueden escuchar en todas las habitaciones. Personal con excelente trato, me cambiaron de habitación y aún así el ruido es demasiado para dormir tranquilamente.