Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
What's nearby
Puerto Morelos Beach - 8 min walk - 0.7 km
Crococun Zoo - 3 min drive - 2.3 km
Puerto Morelos Town Square - 8 min drive - 4.4 km
Petempich Bay - 10 min drive - 8.5 km
Ojo de Agua Beach - 12 min drive - 3.9 km
Getting around
Cancun Intl. Airport (CUN) - 22 min drive
Cozumel Intl. Airport (CZM) - 25.5 miles/41.1 km
Airport shuttle (surcharge)
Restaurants
Market Cafe - 11 min walk
The Kitchen Table - 1 min walk
Bordeaux Restaurant - 10 min walk
Sports Bar - 7 min walk
Sensai - 16 min walk
About this property
Excellence Riviera Cancun - Adults Only All Inclusive
Excellence Riviera Cancun - Adults Only All Inclusive offers a private beach where you can play volleyball or sip a drink at the beach bar, plus you'll be within a 10-minute walk of Puerto Morelos Beach. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. The Kitchen Table, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 11 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkeling
Land activities
Bicycling
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
440 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Also known as
Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive
Frequently asked questions
Does Excellence Riviera Cancun - Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Excellence Riviera Cancun - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at Excellence Riviera Cancun - Adults Only All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3413.73 per vehicle roundtrip.
What are the check-in and check-out times at Excellence Riviera Cancun - Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Excellence Riviera Cancun - Adults Only All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Excellence Riviera Cancun - Adults Only All Inclusive also has 11 bars, a private beach, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there are 10 onsite restaurants, featuring international cuisine.
Does Excellence Riviera Cancun - Adults Only All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Excellence Riviera Cancun - Adults Only All Inclusive like?
Excellence Riviera Cancun - Adults Only All Inclusive is a short 8-minute walk from Puerto Morelos Beach and 14 minutes' walk from Arrecife de Puerto Morelos National Park. Travelers say this property is in a good location.
Excellence Riviera Cancun - Adults Only All Inclusive Reviews
Reviews
9,4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,8/10
Cleanliness
9,8/10
Staff & service
9,6/10
Amenities
9,6/10
Property conditions & facilities
9,6/10
Eco-friendliness
Reviews
10/10 Exceptional
03 November 2024
Will certainly go back !!!!
Cannot say enough about this resort. It is over the top CLEAN and everyone from the grounds keeper to the managers are super friendly. It was our anniversary so they even went above to make our stay super special. The pools were super clean. The beach was nice and they had so much seating in the beach area.
Angela
Angela, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Julie
Julie, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 October 2024
Honeymoon!
We had a wonderful time at this resort. Staff was great and accommodated our needs well. We did have an issue with a leak in the ceiling but we were able to move rooms with no problems. They were very nice about the issue we had. My ONLY complaint would be resteraunt wait times were kinda long on days where only a few resteraunts were open. Not a huge deal just have to plan accordingly. All pools were cleaned daily by staff members.
Laiken
Laiken, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 September 2024
We had the most amazing anniversary trip to ERC! We cannot recommend this resort enough. From the beautiful beach to the pools and lazy river to the numerous dining options with incredible variety! But one of the best things about this resort was the staff! Very one was incredibly friendly and treated us like family.
You can never be bored at this resort with all the activities going on during the day. We recommend the bike tour with the entertainment staff, tennis and/or pickleball with the amazing tennis pro, Alex, or any of the pool/beach activities! We loved playing volleyball and cards with guests and staff, thanks to Erick for all the fun! We will be back.
We so enjoyed meeting everyone at the resort and entertainment every night. You cannot go wrong with a trip spent here.
Laurin
Laurin, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2024
It was amazing. Highly recommend.
Noel
Noel, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
All good
CLAUDIA
CLAUDIA, 7-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Everything was superb from all the employees. They all care that the guests are the most important.
Thomas
Thomas, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
I loved the restaurants and attention from the workers to make everything a perfect experience.
Christopher
Christopher, 7-night romance trip
Verified Expedia guest review
8/10 Very good
28 August 2024
Entertainment was great, staff was very help and attentive. Felt pools could have been cleaner and the food was just okay.
KRISTEIN W
KRISTEIN W, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Todos muy amable y respetuoso
Eloisa
Eloisa, 5-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Kevii
Kevii, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Love!!!!
Sylvia Castillo
Sylvia Castillo, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
The staff was great! We especially enjoyed working with waiters Santos and Hugo. They were so polite and went out of their way to help us. Just plain fun and enjoyable people.
John
John, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Amazing stay!
Dedria
Dedria, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
This was our first visit to excellence riviera cancun and admittedly I am tearing up writing this review as it is time for us to leave. This has exceeded every expectation we ever had…the staff is absolutely exceptional, the property is perfect …there are no words to describe how wonderful this resort is…if you are ever eased enough to have the opportunity to come here please do not hesitate…it’s heaven on earth
Sheila
Sheila, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Staff was amazing.
Carlton
Carlton, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
John
John, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Truesilence
Truesilence, 6-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
This place was amazing. From the moment you walk in, you are treated like royalty. The staff is so welcoming and friendly. It is clean. The food is delicious and has many options to choose from. Rooms are spacious. We had the terrace with pool. Loved waking up and sitting on the terrace. The place is quiet. The activities are great. Already booked a return!
Kristin
Kristin, 5-night romance trip
Verified Orbitz guest review
8/10 Very good
25 August 2024
This is an amazing property with kind and such amazing workers present. Though our personal experience with the food was not great, as a couple of the restaurants left my friends and I unwell, we’re not sure if that’s due to what we’re used to in Canada or just our bodies not handling it very well. That aside, everything else was just amazing. So many fun things to do and nice beach and plenty of seating.
Reanna Alexys
Reanna Alexys, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Everything was wonderful
Teressa
Teressa, 4-night trip with friends
Verified CheapTickets guest review
4/10 Fair
25 August 2024
Zachary
Zachary, 5-night trip
Verified Travelocity guest review
10/10 Exceptional
25 August 2024
Libby
Libby, 8-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Ala carte restaurants for every meal. Very close to the Cancun airport. Great pool options. Great rooms.
Devin
Devin, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Beautiful property with a fantastic staff that will go out of their way to help in any way possible. The rooms are starting to look worn and need updating.