Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
What's nearby
Puerto Morelos Beach - 8 min walk
Crococun Zoo - 3 min drive
Puerto Morelos Town Square - 8 min drive
Ojo de Agua Beach - 12 min drive
Petempich Bay - 14 min drive
Getting around
Cancun Intl. Airport (CUN) - 22 min drive
Cozumel Intl. Airport (CZM) - 25.5 miles/41.1 km
Airport shuttle (surcharge)
Restaurants
Market Cafe - 11 min walk
The Kitchen Table - 1 min walk
Bordeaux Restaurant - 10 min walk
Sports Bar - 7 min walk
Sensai - 16 min walk
About this property
Excellence Riviera Cancun - Adults Only All Inclusive
Excellence Riviera Cancun - Adults Only All Inclusive offers a private beach where you can play volleyball or sip a drink at the beach bar, plus you'll have access to onsite sailing and kayaking. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. The Kitchen Table, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 11 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkeling
Land activities
Bicycling
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
440 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
Children (18 years old and younger) are not allowed
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Also known as
Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive
Frequently asked questions
Does Excellence Riviera Cancun - Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Excellence Riviera Cancun - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at Excellence Riviera Cancun - Adults Only All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3413.73 per vehicle roundtrip.
What are the check-in and check-out times at Excellence Riviera Cancun - Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Excellence Riviera Cancun - Adults Only All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Excellence Riviera Cancun - Adults Only All Inclusive also has 11 bars, a private beach, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there are 10 onsite restaurants, featuring international cuisine.
Does Excellence Riviera Cancun - Adults Only All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Excellence Riviera Cancun - Adults Only All Inclusive like?
Excellence Riviera Cancun - Adults Only All Inclusive is a short 8-minute walk from Puerto Morelos Beach and 14 minutes' walk from Arrecife de Puerto Morelos National Park. Travelers say this property is in a good location.
Excellence Riviera Cancun - Adults Only All Inclusive Reviews
Reviews
9,4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,8/10
Cleanliness
9,6/10
Staff & service
9,6/10
Amenities
9,4/10
Property conditions & facilities
9,4/10
Eco-friendliness
Reviews
10/10 Exceptional
06 January 2025
Kendra
Kendra, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
05 January 2025
Alejandro
Alejandro, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 January 2025
Excellent! Highly recommend
Fantastic vacation spot. The best all inclusive hotel we have stayed at. The food was excellent - not just great for an all inclusive, but actually great. And the service is amazing everywhere. Good beach (not like Turks or Cayman but very nice), nicely designed pools. If you want an adults only resort that is very chill but isn’t all couples (we were parents and a 19 year old) this is an ideal spot.
Tracey
Tracey, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Xiang
Xiang, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
03 November 2024
Will certainly go back !!!!
Cannot say enough about this resort. It is over the top CLEAN and everyone from the grounds keeper to the managers are super friendly. It was our anniversary so they even went above to make our stay super special. The pools were super clean. The beach was nice and they had so much seating in the beach area.
Angela
Angela, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Julie
Julie, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Amy
Amy, 5-night romance trip
Verified Travelocity guest review
8/10 Very good
11 October 2024
The restaurants were wonderful. Food was very good. Staff were very friendly and helpful. Rooms were very clean and well stocked with snacks and drink.
I did not like the fact you had to use your phone to read all the menus in the restaurants. It is not conducive to a nice meal having to all get out your phones and pick what to eat. Bring back paper menus or at least laminate ones.
Judith Maria
Judith Maria, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 October 2024
We loved it here! We came for our honeymoon and it was beautiful. The staff was incredibly attentive (even without tips) and the food was top notch. It was very relaxing, pool bar was the best part. It was easy to get food and drinks at any time of day, nighttime entertainment was okay, wish the silent disco was more than one night!
Danielle
Danielle, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 October 2024
This is a great adults only resort if you are looking for a quiet place. Things that we loved about it anre: our room, we had a two story roof top pool suite, excellent room! The dining options, we loved the Spice hibachi, the French, and the Grill. The beach was sandy and peaceful, lots of seaweed though which is a gift of nature…The Spa and its tranquility, we went twice, the massages were so good and relaxing. The greetings from the staff with a bubbly upon admission was very pleasant.
What we didn’t like was: the pool entertainment was only aerobics, and poco loco at the beach, not so many activities going on. We could barely ever find a place at the pool, everything was always occupied. The lazy river had some spots available but no activities there, very quite place.
Overall, good resort for couples. Loved the cleanliness and the staff attentiveness to needs. Thanks for having us for our annual anniversary!
Victoria
Victoria, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
09 October 2024
Excellent getaway!
Jordan
Jordan, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
08 October 2024
Wonderful service and staff. Great beach and amazing views. If thinking about it, stop and book. You won’t regret
Matt
Matt, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
08 October 2024
Great Vacation location. You won’t be disappointed.
Curtis
Curtis, 8-night trip
Verified Expedia guest review
10/10 Exceptional
08 October 2024
This is a resort that we will definitely revisit
Roger Paul
Roger Paul, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
07 October 2024
Beautiful Property with great food
David
David, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
06 October 2024
Kristen
Kristen, 6-night trip
Verified Expedia guest review
10/10 Exceptional
06 October 2024
Honeymoon!
We had a wonderful time at this resort. Staff was great and accommodated our needs well. We did have an issue with a leak in the ceiling but we were able to move rooms with no problems. They were very nice about the issue we had. My ONLY complaint would be resteraunt wait times were kinda long on days where only a few resteraunts were open. Not a huge deal just have to plan accordingly. All pools were cleaned daily by staff members.
Laiken
Laiken, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 October 2024
Property was beautiful and staff was wonderful. The only issue we had was easy to plan for if properly disclosed. Tank tops are essentially not permitted in the restaurants. Unfortunately, my husband had brought several. Knowing this, we will simply bring more t-shirts for him next time.
Michelle
Michelle, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
06 October 2024
The absolute most perfect vacation for a couple! The staff are all next level awesome and go the extra mile on everything. Highly recommend!
Lisa
Lisa, 12-night romance trip
Verified Expedia guest review
10/10 Exceptional
04 October 2024
Travis
Travis, 4-night trip
Verified Expedia guest review
8/10 Very good
03 October 2024
Kyelie
Kyelie, 8-night trip
Verified Expedia guest review
10/10 Exceptional
03 October 2024
The three of us left the resort today after a five-night stay. We had two neighboring swim-out rooms. This place is amazing! The friendliness of the staff was remarkable. The entertainment staff, including Angelo (the best!) and Eliseo, were outstanding. There are tons of food options and drinks options. The beach is beautiful, the pools are outstanding, and the lazy river was the best!
This resort holds a lot of people but never once felt crowded. There is lots of room for everyone. We took a personal taxi to Puerto Morales for $50 roundtrip. We felt completely safe the entire trip, including Puerto Morales. I highly recommend the Excellence Riviera Cancun. I would love to come back here again.
Brett
Brett, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
02 October 2024
Fantastic stay in all regards!
Michael
Michael, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
02 October 2024
Shannon
Shannon, 5-night trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
Great property. Plenty of pool space and great bar service. Food and accommodations are excellent.