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Castleton

Photo gallery for Castleton

Outdoor pool
Outdoor pool
Outdoor pool
Three Bedroom Luxury Apartment with Patio | Terrace/patio
Three Bedroom Luxury Apartment with Patio | In-room safe, soundproofing, bed sheets

Overview of Castleton

Castleton

3.0 star property
Family-friendly hotel in Plettenberg Bay with outdoor pool and restaurant

9,2/10 Superb

8 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Non-smoking
  • Refrigerator
  • Bathtub
  • Restaurant
Map
Piesang Valley Road, Plettenberg Bay, Western Cape, 6600

Room options

About this area

Getting around

  • Plettenberg Bay (PBZ) - 13 min drive

Restaurants

  • Mugg 'n Bean - 4 min drive
  • The Fat Fish - 4 min drive
  • Spur - 4 min drive
  • La Cafeteria Plett - 4 min drive
  • The Lookout Deck - 4 min drive

About this property

Castleton

When visiting Plettenberg Bay, Castleton is a great choice to consider. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A children's pool and a garden are other highlights.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 97 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 8:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 25
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills

Traveling with children

  • Children's pool
  • Mini golf
  • Playground

What to do

  • Tennis
  • Volleyball
  • Mini golf
  • Pool table

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool
  • Arcade/game room

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Towels

Food and drink

  • Refrigerator
  • Stovetop

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: ZAR 500.00 per stay
  • Breakage deposit: ZAR 3000.00 per stay (for stays between 30 November - 07 December)
  • Spring Break deposit: ZAR 500.00 per stay (for stays between 23 November - 14 December)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>
Units booked may not be sublet or split between separate guests during the duration of the booking. Fees are incurred if the number of guests checking in varies from the number established at booking.

Also known as

Castleton Apartment Plettenberg Bay
Castleton Plettenberg Bay
Castleton Hotel
Castleton Plettenberg Bay
Castleton Hotel Plettenberg Bay

Frequently asked questions

Does Castleton offer free cancellation for a full refund?
Yes, Castleton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Castleton?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Castleton?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Castleton?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Castleton?
Yes, there's free self parking.
What are the check-in and check-out times at Castleton?
You can check in from 3 PM - 8:30 PM. Check-out time is 10 AM.
What is there to do at Castleton and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a picnic area. Castleton also has a garden.
Are there restaurants at or near Castleton?
Yes, there's an onsite restaurant. Nearby restaurants include Down to Earth (3.9 mi), Heath Cafe (4 mi), and Ouland Royale (5.1 mi).
What's the area around Castleton like?
Castleton is located a short 10-minute walk from Plett Puzzle Park.

Reviews

9,2

Superb

9,5/10

Cleanliness

8,5/10

Staff & service

8,5/10

Property conditions & facilities

Reviews

8/10 Very good

Wortwhile
It was relaxing and enjoyable.The unit was very clean and the resort well situated for exploring the area
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Room with a view
A wonderful room with a view! Lovely bed and clean bathroom. Really felt refreshed and relaxed.
Verified Hotels.com guest review

10/10 Exceptional

Plett majical town
Excellent but too short!
Verified Hotels.com guest review

10/10 Exceptional

castleton plus plus plus
stay was excellent lovely views and roomy patio ideal for a couple
Verified Hotels.com guest review

8/10 Very good

Castleton - Home away from home
Beautiful view of the Piesangs Valley.There were renovations taking place and I hope we'll get to see the refurbished rooms on another visit.I did enjoy my stay and would like to go back again.
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Great units, very comfortable. Lived the patio. Will definitely return.
Verified Hotels.com guest review

10/10 Exceptional

Um achado
Ótimo custo benefício. Não é exatamente na praia de Pettlenberg Bay,mas em cinco minutos de carro você está lá. E ganha de bônus uma imensa varanda com vista das montanhas de tirar o fôlego. O apartamento é grande e com cozinha totalmente equipada. Tem até churrasqueira à disposição pra quem quiser se aventurar.
Verified Hotels.com guest review