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All properties in Playa del Carmen, Quintana Roo, Mexico

Platinum Yucatan Princess Adults Only - All Inclusive

Adults-only beachfront property with spa, near Grand Coral Golf Riviera Maya

  • Free buffet breakfast, free WiFi, and free parking
From
ZAR 3,190

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  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Outdoor Pool
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Prolongacion 5ta Avenida, Playa del Carmen, 77710, QROO, Mexico
8,6.Fabulous.
  • I want to address everything I didn’t put in my other room review: Restaurants- one…

    Mar 7, 2021

  • The Platinum Yucatán Princess is an older property. I want to be objective in my review:…

    Mar 7, 2021

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Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Transport options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 470 guestrooms
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • Full-service spa
  • 13 outdoor pools

What’s around

  • On the beach
  • Grand Coral Golf Riviera Maya - 38 min walk
  • El Camaleon Mayakoba Golf Course - 42 min walk
  • Playa Xcalacoco - 24 min walk
  • Punta Esmeralda Beach - 3 mi / 4.9 km
  • Quinta Avenida - 4.9 mi / 7.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite, Pool Access ((Swimout) Deluxe)
  • Junior Suite (deluxe)
  • Deluxe Room, Swimout (Platinum)
  • Deluxe Room (Platinum)
  • Suite, Round Bed (Honeymoon)
  • Suite, Round Bed, Swimout (Honeymoon)

Location

Prolongacion 5ta Avenida, Playa del Carmen, 77710, QROO, Mexico
  • On the beach
  • Grand Coral Golf Riviera Maya - 38 min walk
  • El Camaleon Mayakoba Golf Course - 42 min walk

What’s around

Landmarks

  • On the beach
  • Grand Coral Golf Riviera Maya - 38 min walk
  • El Camaleon Mayakoba Golf Course - 42 min walk
  • Playa Xcalacoco - 24 min walk
  • Punta Esmeralda Beach - 3 mi / 4.9 km
  • Quinta Avenida - 4.9 mi / 7.8 km
  • Mamitas Beach Club - 5.8 mi / 9.4 km
  • Playa del Carmen Main Beach - 5.9 mi / 9.5 km
  • Tres Rios Ecopark - 4.4 mi / 7.1 km
  • Plaza Las Americas - 5.6 mi / 9 km
  • Nuestra Senora del Carmen Catholic Church - 6.1 mi / 9.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

At a glance

Size

  • 470 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Caters to adults only
*See small print for additional details or extra charges

At the property

Food and drink

  • Free buffet breakfast daily
  • 6 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 13
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis courts - 6
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Basketball on site
  • Golf driving range on site
  • Volleyball on site
  • Scuba diving nearby
  • Nightclub
  • Pool umbrellas
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 6426
  • Conference space size (meters) - 597

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 5
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Number of living rooms
  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment
  • Onsite entertainment and activities
  • Access to onsite nightclubs

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.

Tao - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Golf driving range on site
  • Volleyball on site

Nearby

  • Scuba diving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Platinum Yucatan Princess Adu
  • Platinum Yucatan Princess Adults Only All inclusive
  • Paltinum Yucatan Princess Adults Only All Inclusive
  • Platinum Yucatan Princess All Suites Playa del Carmen
  • Platinum Yucatan Princess All Suites Resort
  • Platinum Yucatan Princess All Suites Resort Playa del Carmen
  • Platinum Yucatan Princess Adults All inclusive Playa del Carmen
  • Platinum Yucatan Princess Adults Playa del Carmen
  • Platinum Yucatan Princess Adults

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Platinum Yucatan Princess Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 13 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and contactless check-in are available.
  • Yes, there are 6 onsite restaurants, featuring international cuisine. Nearby restaurants include El Puerto (2.6 mi), Casa del Lago (2.7 mi), and Fonda Argentina (2.8 mi).
  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes aerobics , basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 13 outdoor swimming pools. Platinum Yucatan Princess Adults Only - All Inclusive also has 2 poolside bars, 8 bars, and a nightclub, as well as a sauna, a steam room, and a garden.
8,6.Fabulous.
  • 2,0.Poor

    The beach was a huge disappointment me and my fiancé travel a lot and have stay at many resorts and this one was the worst. The beach was so dirty , the food was terrible. We set up a call for a covid test and they never called us even now to set up a appointment. Room service never answered

    3 night romance trip, Mar 4, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Nice place Strongly recommended I have stayed there at least 5 different time and I will go back at anytime . Services and people working there are the best .

    3 night family trip, Mar 4, 2021

    Verified Expedia guest review

  • 6,0.Good

    The facility was great itself was great. There are opportunities with the service. They were under staffed. Food quality was not good.

    3 night trip with friends, Mar 4, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    We really enjoyed our stay. The property was very clean and up to Covid standards. The food was excellent the service was great. We will be back!

    3 night family trip, Mar 4, 2021

    Verified Expedia guest review

  • 6,0.Good

    Nice swim out units, however soaking tub in the room wouldn't fill up and didn't have hot water. Outdoor hot tub is actually only room temperature water. So both tubs are useless 😣

    2 night romance trip, Mar 1, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Amazing and peaceful everyone was nice and professional!!!

    4 night romance trip, Feb 14, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    We live the place very clean good food a very nice staff

    4 night romance trip, Feb 11, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Adult only and the room with swim out. Food is great. Quiet. Spa for couples was great too!

    4 night trip with friends, Feb 1, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Highly recomed to stay in this hotel for your next vacation !

    2 night romance trip, Jan 28, 2021

    Verified Expedia guest review

  • 6,0.Good

    Loved the swim up pools right out or your room-super awesome! Spa facility was also great-great service and accommodations. however we did get charged more then what they said would be charged on the bill at checkout. did not like the food options or the quality, we ended up going to the sister property next door for most of our meals

    Mike, 3 night trip with friends, Jan 26, 2021

    Verified Expedia guest review

See all 757 reviews