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Barceló Maya Palace - All Inclusive

4.5 star property
Escape to an oceanfront paradise where you can swim up to the bar or kayak through crystal-clear waters. Unwind with yoga classes and rejuvenate with spa treatments.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, pool loungers
Gazebo
View from room
Private beach, white sand, beach towels, scuba diving
Reception
VIP Access

Reviews

8,8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free breakfast
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Water park
  • Nightclub
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout curtains

Junior Room

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Pool View (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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Aerial view

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Pool
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Spa
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8.4 out of 10, Very good, (1022)
Barceló Maya Caribe - All Inclusive
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About the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Oasis Beach - 1 min walk
  • Ecopark Kantun Chi - 15 min walk
  • Cenote Azul - 18 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive
  • Cozumel Intl. Airport (CZM) - 20.1 miles/32.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Bar Mojado Beach - ‬16 min walk

About this property

Barceló Maya Palace - All Inclusive

Barceló Maya Palace - All Inclusive offers a private beach and gives you access to onsite scuba diving, snorkeling, and kayaking. There's plenty of fun with the 3 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Serving international cuisine, Mirador is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 4 bars/lounges, a nightclub, and a free kid's club. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 756 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2347 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Mosquito nets
  • Health club
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Guidebooks/recommendations

Special features

Spa

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Mirador - This buffet restaurant specializes in international cuisine.
La Hacienda - This buffet restaurant specializes in Mexican cuisine.
Rodizio - This restaurant specializes in Brazilian cuisine.
Brasserie - This restaurant specializes in French cuisine.
Caribe - This restaurant specializes in Caribbean cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.82 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive offer free cancellation for a full refund?
Yes, Barceló Maya Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Barceló Maya Palace - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Barceló Maya Palace - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Barceló Maya Palace - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Barceló Maya Palace - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.
What are the check-in and check-out times at Barceló Maya Palace - All Inclusive?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Barceló Maya Palace - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Barceló Maya Palace - All Inclusive also has 2 poolside bars, 4 bars, and a nightclub, as well as a private beach, a sauna, and a steam room.
Are there restaurants at or near Barceló Maya Palace - All Inclusive?
Yes, there are 6 onsite restaurants, featuring international cuisine.
Does Barceló Maya Palace - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Barceló Maya Palace - All Inclusive like?
Barceló Maya Palace - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 15 minutes' walk from Ecopark Kantun Chi.

Barceló Maya Palace - All Inclusive Reviews

Reviews

8,8

Excellent

9,4/10

Cleanliness

9,0/10

Staff & service

9,0/10

Amenities

9,0/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

10/10 Exceptional

aa, 12-night family trip
Verified Hotels.com guest review

4/10 Fair

CHECK IN TERRIBLE
EL CHECK IN ESTUVO FATAL, NOS TARDAMOS 2 HORAS, LOS NIÑOS ESTABAN YA MUY INQUIETOS, TODO LO DEMAS ESTUVO MUY BIEN PERO EL CHECK IN Y LAS SEÑORITAS QUE ESTAN REALIZANDOLOS LAS CALIFICO CON 1 ES UN SERVICIO MUY LENTO.
Patty, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Really good property and friendly staff. The food it was great but not excellent. Coffee was not good but couldn't figure out whether it was the coffee itself or the water or the milk. I would come back.
Igor, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great food ,bars, restaurants , pool and beach.
Mikhail, 6-night family trip
Verified Expedia guest review

8/10 Very good

Better service
Valeria, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great resort. Delicious food. Wonderful service!
Randy Ellen, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

I have been in this property three times now and we love this place but there are few things that I must mention, check in was very lengthy process and badly organized, In room service wasn’t free which is very strange since one needs to have food inside time to time and should be free, The swimming pools were dirty and I never saw anyone cleaning them even at night and you could see lots of derbies on the floor, the flooring in the complex and rooms were very clean but it had some oily mopping done on the surface which made it slippery and dangerous. I am sure the hotel managers will take care of these points and I will go back again too.
Shapour, 7-night family trip
Verified Expedia guest review

8/10 Very good

The property as general was very good and enjoyable Except the checking in was long waiting due to unknowledged staff and language barrier
Shahriar, 7-night family trip
Verified Expedia guest review

6/10 Good

Buffet was the same food every night, chairs at the beach need replaced, they were torn and stained. Could only make reservations for specialty restaurants for 9:00 or later and that was on the day we got in, heard people say they made reservations week before they got there. Only received the better booze when we asked for it, use to be at the palace that is what you would get, palace has always been where we stayed but it needs upgrades, won’t go back there for a long time or until things change
Jeffrey James, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

This place is beautiful! And it definitely has some of the best food we’ve had in Mexico
Jennica, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staying at this resort feels like a separate small city. I walked around the entire Barcelo Maya place, a total of 3 miles. Plenty of dining options. The water is very calm, the reefs break down the bigger waves.
Sergey, 7-night family trip
Verified Expedia guest review

6/10 Good

The property was huge, walking from my room to get to the lobby and other main areas was exhausting. There needs to be more shuttles for guests. One of the pipes in my room was broken, seemed to have been broken for a while. There was alot of condensation in the room, hence the floor was always wet (bring bed room slippers). The seafood restaurant was the best dining experience I had on the visit the food was great.
Sanchia, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Verified Expedia guest review

4/10 Fair

Checking in we’re waiting three hours and a half. It’s my first time we waiting too long for a check-in. They have only two people in the lobby the people they are really helpful. People work at the bar they’re not nice definitely I’m not coming back to the hotel.
Cecilia J, 7-night family trip
Verified Expedia guest review

8/10 Very good

Jovanka, 6-night trip
Verified Hotels.com guest review

6/10 Good

We stayed at the Adults Only in the Barcelo Riviera. The only place to get a drink in the hotel was the hotel bar. The bartenders at the pool bar were just ok. They kept telling us we couldn’t get any shots but then they would serve other people shots. This was at both pool bars. It was nice and quiet. Transportation was nice. There were no dehumidifiers. Rooms were musty and humid. I’d probably stay somewhere else next time.
Jennifer, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and very friendly staff!
Jeanette, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Upgrade to premium because of Expedia gold
John m, 7-night family trip
Verified Expedia guest review

4/10 Fair

We just celebrated our daughter’s wedding there Oct 14 2024 . Big mistake ! The hotel its really nice. The wedding planer horrible ,she forgot to schedule the rehearsal diner, forgot to schedule the massage the day after the wedding . She was horrible answering E mails .Wouldn’t recommend this place for a destination wedding. We brought our owned decorations the day of the wedding we had to carry our own stuff and do our own decorations. This was our fourth time going there . Wouldn’t go back !!!!!
Jorge, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Logan Antony, 7-night trip
Verified Expedia guest review

8/10 Very good

Eliseo Betancourth, 5-night trip
Verified Expedia guest review

8/10 Very good

The property is beautiful! However our check in experience was horrible! There was a long line when we arrived and not sure what the problem was with everyone’s reservations but it seemed to take forever for each person to check in. We waited for almost two hours until it was our turn. Once we were up, our check in went smoothly. But we wasted a lot of our time the first day there. Was bummed that a la carte restaurants had a pants policy for men. At other resorts we’ve stayed shorts and closed shoes with nice shirts were fine. Thankfully, the buffets had a lot of delicious options. Also was surprised there was no poolside food service. There are drinks but you mostly have to go to the swim up bar to get your drinks as there isn’t enough staff walking around serving drinks around the pool. The beach was beautiful! Our room was clean and comfortable and the buffet staff were phenomenal!
Roque, 5-night family trip
Verified Expedia guest review

8/10 Very good

This resort was beautiful and kid friendly. Rooms are nice and the greenery was beautiful. Food was only ok. Meat at the restaurants and buffet was extremely over cooked and tough each day, desserts like cake and brownies were dry but the service was excellent.
Kara, 5-night family trip
Verified Expedia guest review

8/10 Very good

Was very enjoyable
James jay, 3-night romance trip
Verified Expedia guest review