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Nerea Tulum

4.0 star property
Tulum beachfront hotel with spa and outdoor pool

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Photo gallery for Nerea Tulum

Terrace/patio
Front of property
Reception
Premium bedding, down duvets, pillow-top beds, free minibar
Premium bedding, down duvets, pillow-top beds, free minibar
VIP Access

Reviews

9.2 out of 10
Wonderful

Guests liked:

Friendly staff, property condition
Located on the beach, Nerea Tulum offers a tropical retreat with free cooked-to-order breakfast and 27 holes of golf. Relax by the poolside bar or unwind in style at the spa, where you can indulge in hot stone massages and manicures/pedicures. With activities like surfing/body boarding, kayaking, and yoga on site plus helpful staff who make your stay special.

Popular amenities

  • Airport transfer
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and pool bar
  • Full-service spa
  • Outdoor pool and lazy river
  • Free use of bicycles
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Hot tub
  • Massage/treatment rooms

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is R2 426
R2 987 total
includes taxes & fees
27 Apr - 28 Apr

Room options

View all photos for Deluxe Swim-Up King

Balcony

Deluxe Swim-Up King

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Pillowtop bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • 40.12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View King

Premium bedding, down duvets, pillow-top beds, free minibar

Partial Ocean View King

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Pillowtop bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • Partial ocean view
  • 40.12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lower King

Balcony view

Beachfront Lower King

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Pillowtop bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sea view
  • 40.15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View King

View from room

Pool View King

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Pillowtop bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • 40.15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite

Premium bedding, down duvets, pillow-top beds, free minibar

Rooftop Suite

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillowtop bed
Premium bedding
Down duvet
  • Ocean view
  • 63.55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper King

Premium bedding, down duvets, pillow-top beds, free minibar

Beachfront Upper King

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Pillowtop bed
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sea view
  • 40.15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Rooftop

Premium bedding, down duvets, pillow-top beds, free minibar

Beachfront Rooftop

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillowtop bed
Premium bedding
Down duvet
  • Sea view
  • 63.55 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760

What's nearby

  • Soliman Bay - 1 min walk - 0.0 km
  • Cenote Manatí - 1 min walk - 0.1 km
  • Tulum National Park - 12 min walk - 1.0 km
  • Xel-Há Park - 10 min drive - 10.0 km
  • Tulum Mayan Ruins - 13 min drive - 10.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬13 min drive
  • ‪Mulut Jach Ki - ‬9 min drive
  • ‪Templo Dios del Viento - ‬13 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪La Fiesta Mexicana - ‬9 min drive

About this property

Nerea Tulum

At Nerea Tulum, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute walk of Tulum National Park. The outdoor pool and lazy river provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the pool bar. A hot tub, a snack bar/deli, and free bike rentals are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Poolside bar
  • Private dining
  • Snack bar/deli

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Kayaking
  • Canoe
  • Snorkeling
  • Surfing/body boarding
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Golf clubhouse on site
  • Lazy river
  • Hot tub
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Dock
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free international and local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 6 years old are not allowed in the swimming pool or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Frequently asked questions

Does Nerea Tulum offer free cancellation for a full refund?

Yes, Nerea Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Nerea Tulum?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Nerea Tulum?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Nerea Tulum?

Yes, there's free self parking.

Is airport shuttle service offered by Nerea Tulum?

Yes, an airport shuttle is available. The charge is USD 288 per vehicle roundtrip.

What are the check-in and check-out times at Nerea Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Nerea Tulum and nearby?

Have fun with onsite activities like kayaking, snorkeling, and surfing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Nerea Tulum also has a lazy river and spa services.

Are there restaurants at or near Nerea Tulum?

Yes, there's an onsite restaurant.

Does Nerea Tulum have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Nerea Tulum like?

Nerea Tulum is located on the waterfront, a short 12-minute walk from Tulum National Park and 15 minutes' walk from Jaguar Park.

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Nerea Tulum Reviews

Reviews

9,2

Wonderful

9,4/10

Cleanliness

9,6/10

Staff & service

9,0/10

Amenities

9,2/10

Property conditions & facilities

9,4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Breakfast
View
Restaurant
Beach
Location
Private beach
Quiet - room

What guests liked

  • The pool was wonderful, clean, and a great feature of the property, with many guests enjoying its design and amenities. (8 reviews)
  • The property offers a great selection of dining options, including a complimentary breakfast and nearby restaurants with good food. (4 reviews)
  • The complimentary breakfast offered a great selection and was filling, with many guests praising its quality and variety. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Dream Beach Hotel

Perfect stay at a dreamy hôtel. The staff is wonderful Welcoming, Nice, always smiling.
Daniel, 4-night trip

10/10 Exceptional

Awesome, peaceful stay

What a beautiful and tranquil place. The food and drinks were amazing. Service was impeccable. Special shout out to Jesus for making reservations & arranging transportation.
Dmitry, 4-night trip

10/10 Exceptional

Nerea was a beautiful hotel to stay at and the staff was so sweet and attentive. Jesus at the front desk was so welcoming and made sure our stay was very comfortable. We celebrated our Honeymoon at Nerea and it was truly beautiful. Thank you!
Oneida, 4-night trip

10/10 Exceptional

Rooftop suite w/pool exceptional

From the checkin with Jesus to the restaurant staff to housekeeping everyone was so attentive and kind! The amenities were perfect and getting the rooftop suite with plunge pool was perfect for my bday weekend! Food was always fresh complimentary bkfst was more than enough. I wouldn’t hesitate to stay here again .
4-night trip

10/10 Exceptional

Nice private feel. Quiet and just enough vibe of eating and chilling on beach. Staff was very friendly. Oscar, santos and Jose. The restaurant was easily accessible and provided what we needed all trip!
andrew, 5-night trip

10/10 Exceptional

Thank you very much for the excellent stay and the upgrade to the nicer room. That was very generous! We have nothing bad to say about the Nerea. Everything was perfect. The food was great, and having the other 2 sister hotels nearby to eat (and use gym) was nice too. Thank you!
Derek, 3-night trip

10/10 Exceptional

5 stars is not enough for this beautiful oasis. The property is absolutely gorgeous with a boho tropical vibe. The food is fresh, flavorful and healthy. My room offered a private rooftop pool that overlooks the sea. However, my favorite part of this location was the fabulous staff. Thank you to everyone, especially Jesus, Oscar, Miguel, and Javier. I appreciate all of you for treating me like I was VIP and making my birthday so special.
Megan, 3-night trip

8/10 Very good

Amazing place!
Christelle, 2-night trip

10/10 Exceptional

Amazing views both day and night
Lav, 1-night trip

10/10 Exceptional

Amazing staff, everything so clean & quiet! No troubles at all. Loved it.
Crystal, 6-night trip

10/10 Exceptional

Great for a peaceful and relaxing stay. The staff was incredibly helpful and friendly.
Amir, 4-night trip

2/10 Poor

I have sent a separate email, but I wanted to draw attention to some of my main concerns regarding Nerea. The photos on your website and Google reviews did not reflect the actual look of the property. The beach was rocky, the water was full of seaweed, and the docks were in disrepair. Unfortunately, we had to leave Tulum early due to an emergency, however, we do not think we would have stayed for the entire booking at all. Thank you for your time.
Paul, 4-night trip

10/10 Exceptional

Beautiful hotel, really nice breakfast
Shirley, 3-night trip

10/10 Exceptional

Relaxing boutique hotel with friendly staff. Everyone was so attentive and made our vacation amazing. Isabell was amazing and informative.
Elitia, 3-night trip

10/10 Exceptional

Beautiful hotel with an exceptionally friendly and accommodating staff.
Lana, 7-night trip

10/10 Exceptional

The Nerea Hotel in Tulum offers a serene escape nestled amidst the beauty of the Riviera Maya. From the moment we arrived, Jesus and Isabel extended warm hospitality, ensuring our stay was nothing short of exceptional. We left feeling rejuvenated, already planning our return to this hidden gem in Tulum.
CARLOS, 4-night trip

10/10 Exceptional

Lovely property. Amazing private pool with the room. Beautiful beach and pier. Awesome food at the restaurant with good vegan and vegetarian options.
Abhishek, 2-night trip

8/10 Very good

Beautiful place
Cristina, 3-night trip

10/10 Exceptional

Excellent stay! Beach, breakfast and pool are all really good. Free use of kayaks, padelboards and snorkels
Richard, 3-night trip

10/10 Exceptional

We loved the boutique feel of the hotel and how intimate it felt. It was a great place to spend our first few days in Tulum
Gary, 3-night trip

10/10 Exceptional

Amazing boutique hotel. Like Tulum in general you should have a rental car because taxis are extremely expensive and the hotel is quite a distance from Tulum downtown.
Tun, 3-night trip

10/10 Exceptional

The property was beat and staff was very friendly
shevette, 1-night trip

10/10 Exceptional

Brand new very well designed and decorated property , EXCELLENT service and food , large room with balcony , parking , top staff availability and courtesy.
Giampiero, 4-night trip

10/10 Exceptional

Quiet, clean, private and relaxing! The very friendly and accommodating staff makes me want to go back. Will recommend!
Volcoue, 2-night trip

10/10 Exceptional

This hotel did not disappoint. The hotel, staff, and food was all wonderful. 10/10 would definitely stay again, and recommend to anyone wanting a romantic get away in Tulum. Perfect place to get away from the hustle and bustle of the main strip of hotels.
Candace, 6-night trip