Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Ikal Hotel Tulum

3.5-star beachfront hotel with restaurant, near Playa Paraiso

  • Free WiFi in lobby

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  • Ikal Hotel Tulum
  • Ikal Hotel Tulum
  • Beach bar
  • Beach bar
  • Ikal Hotel Tulum
Ikal Hotel Tulum. Image 1 of 90.
1 / 90Ikal Hotel Tulum
Carretera Tulum-Boca Paila km 3, Tulum, 77780, QROO, Mexico
7,6.Good.
  • In a sea of

    Jun 22, 2021

  • Very beautiful jungle scenery. Nice air conditioned rooms right on the beach.

    Apr 5, 2021

See all 74 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 19 guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available

For families

  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Free toiletries
  • Garden
  • Furnished balcony or patio

What’s around

  • In a national park
  • Playa Paraiso - 4 min walk
  • Tulum Mayan Ruins - 14 min walk
  • Tulum National Park - 2.6 mi / 4.2 km
  • Tulum Beach - 2.8 mi / 4.6 km
  • Gran Cenote - 5.7 mi / 9.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Jungle Mayan Suite
  • Garden Mayan Suite
  • Plunge Pool Mayan Suite
  • Bungalow

Location

Carretera Tulum-Boca Paila km 3, Tulum, 77780, QROO, Mexico
  • In a national park
  • Playa Paraiso - 4 min walk
  • Tulum Mayan Ruins - 14 min walk

What’s around

Landmarks

  • In a national park
  • Playa Paraiso - 4 min walk
  • Tulum Mayan Ruins - 14 min walk
  • Tulum National Park - 2.6 mi / 4.2 km
  • Tulum Beach - 2.8 mi / 4.6 km
  • Gran Cenote - 5.7 mi / 9.1 km
  • Sian Ka'an Biosphere Reserve - 5.7 mi / 9.2 km
  • Tulum Monkey Sanctuary - 7.3 mi / 11.7 km
  • Soliman Bay - 10.6 mi / 17.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (USD 1 per stay)
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 2
  • Spa services on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Beach sun loungers
  • Beach umbrellas
  • Beach towels

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2019
  • Designated smoking areas
  • Garden
  • Picnic area

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate sitting area
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)

Stay connected

  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Dining

Amaite - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Small print

Also known as

  • IKAL Tulum Hotel
  • Tulum Ikal Hotel Boutique Tulum Hotel
  • Ikal Tulum
  • Ikal Hotel Tulum Hotel
  • Ikal Hotel Tulum Tulum
  • Ikal Hotel Boutique Tulum
  • Ikal Hotel Tulum Hotel Tulum
  • Ikal Tulum Cabin
  • Ikal Hotel Boutique
  • Ikal Boutique
  • Hotel Ikal Hotel Boutique Tulum
  • Ikal Hotel Boutique Tulum Tulum
  • Ikal Boutique Tulum
  • Hotel Ikal Hotel Boutique Tulum Tulum

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 1 per stay

Rollaway beds are available for USD 27 per night

Breakfast costs between USD 12 and USD 20 for adults, and USD 12 and USD 20 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 115 per vehicle (one-way)

Airport shuttle service for children costs USD 0 (one-way)

WiFi is available in guestrooms for USD 3 per stay (rates may vary)

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ikal Hotel Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 1 per stay.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, Amaite offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Kitchen Table (11-min walk), El Capitan (3.1 mi), and Co.conamor (3.1 mi).
  • Yes, an airport shuttle is available. The charge is USD 115 per vehicle one-way.
  • Have fun with onsite activities like horseback riding and beach yoga. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a private beach and spa services. Ikal Hotel Tulum also has a picnic area and a garden.
7,6.Good.
  • 4,0.Fair

    The view top of the roof, no sanitary guidelines ' dirty, bad service , expensive for what it offerd , they even charge for bicycles and try to make a business out of everything

    1 night romance trip, Mar 11, 2021

    Verified Expedia guest review

  • 8,0.Very good

    The room was amazing, but they are under construction on the beach and I feel prices should reflect that. Also the food isn't good.

    1 night romance trip, Feb 21, 2021

    Verified Expedia guest review

  • 6,0.Good

    Just visit the beach & restaurant. Don’t stay!

    I’ve been putting off this review cause while the property is beyond beautiful and the food good, it was also very frustrating in many ways! First getting any kind of confirmation from the front desk or manager about our date change took over a month and well over 100 phone calls. Once arriving we immediately noticed the bungalows are not sealed to the critters outside. We then noticed the dead spider in between the pillows and the bamboo headboard was covered in webs. The bed also didn’t have a mosquito net which is odd since the bungalows aren’t sealed. However we arrived late so we swapped the pillows to the foot end of the bed and took our chances. Terrible idea because the hotel had loud construction going on until midnight, I have video proof. Finally fell asleep to wake up to bug bites all over our faces and bodies. Yes we wore tons of bug spray. While the bathroom outside seems like a fun idea, the bungalow doors do not hold close unless locking them with the key. So if anyone is with you they must listen to you unlocking and locking the door on your way in and out of the bungalow or have the door wide open for even more critters to come in that might not be able to fit in between the permanent two inch door gap. They do offer free parking but for some reason it’s shared with anyone that wants to just go to the beach so if you try and find a spot between 10am and 6, good luck! We didn’t stay the second night, ate the cost and booked at the Maya Tulum resort.

    Kristen, 2 night trip with friends, Feb 15, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    It was such a beautiful hotel!! Such a vibe!!! Just make sure u have bug spray and don’t turn your lights on at night lol

    1 night romance trip, Feb 15, 2021

    Verified Expedia guest review

  • 2,0.Poor

    I was very disappointed because

    Krisna, 4 night business trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Stayed at Ikal for a night and definitely coming back! After being in Tulum so many times and staying in different hotels in town, I can assure you this is one of the most unique Tulum hotel experiences you can potentially get. Rooms are carved out of trees, you have your own garden. There is still AC in the room (which rarely happens in Tulum). Staying and hanging out in the room is an experience itself but it's also a very eventful and social hotel. There is always live music, people are super friendly, there is a community feeling. Luckily in my short stay, there was a cacao ceremony I had the chance to join which was amazing! As much as I had nothing to complain about, the hotel may not be for everyone. Rooms are built in a very unique and organic way which means part of your room is in a garden, it's an open-air experience rather than a traditional room feeling. My shower was in the garden for example. If you prefer to have a regular hotel room, you may want to ask for the details of your room before you book.

    selin, 1 night trip, Jan 18, 2021

    Verified Expedia guest review

  • 2,0.Poor

    Construction, mostly unpleasant staff, loud!!!!

    First off the GPS pin is incorrect so it took us like an hour and a half to find it as it’s super hard to find and no one knew where it was. We were treated hostile when we first arrived parked and then all the tackled and not even allowed to go to check-in. We were ushered off to the restaurant where the manager came and spoke to us about an event that was going on. We couldn’t check in but we could use the restaurant till 830 and then we had to go back to our room we asked to be able to leave and they wouldn’t let us just cancel the reservation and go somewhere else for the night. After we were ushered back to our room the music from the event was so loud and it kept playing over and over that we couldn’t even be in the room so we tried to go down to the beach even though it was raining and they almost didn’t let us do that we couldn’t go to the pool and when we finally were allowed to go back to the room there was still partying going on till 5:30 in the morning!!! Never knew where the lobby was to go and complain I tried contacting them in the middle of the night did no good. The manager had said she take care of us in the morning but she wasn’t around no one was friendly the next morning or even cared about the fact that we didn’t get to bed until after 530 and then the chainsaw started up at dawn. Yes it is a magical place but it was such a horrible experience that I cannot leave a good review, the room wasn’t even clean because I found another chicks underwear.

    1 night trip, Nov 4, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Jungle experience.

    This hotel is to have the experience to live in the jungle and forget about the commodities of your home. Its a great experience. But if you are not ready to leave behind those comodities this is not thenplace for you, because you will get biten by mosquitos or spiders. Also, the wifi is average. The hotel staff its not that very attentive when you get there. Its really hard to find the place, there is no signs or anything, you will have to ask around. When you get there, nobody offers help to take your luggae so be ready to carry your luggae a few stairs up, and simce its only sand, good luck pulling your luggage. One more thing, the pictures rhey have on-line are old, the hotel needs a lot of repairs to look the way it shows when you are booking. Also, i got the mayan suite plinge pool, and on the photo's it shows a different room, so ask before you book, either way, the room was pretty amazing. It was a great experience to stay at a jungle hotel, but it comes with its pros and cons. So, do your research. Also, i believe its over prize for what you get. But will definitely would stay there again.

    Kurt, 2 night trip, Oct 28, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Exceeded my expectations been going to Tulum for years and I don’t know how I missed Ikal, I want to stay here from no on! It’s paradise!!! Exactly what you need to escape the city. The section of the beach where Ikal is located is so private and beautiful, the rooms are perfectly designed around nature and not the other way around.. simply gorgeous! Can’t wait to be back!

    MJ, 4 night romance trip, Oct 14, 2020

    Verified Expedia guest review

  • 2,0.Poor

    I expressed my concerns to a woman named marianna and she was very dismissive and rude in regards my complaints. She

    3 night trip, Oct 13, 2020

    Verified Orbitz guest review

See all 74 reviews