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Four Points by Sheraton Ciudad Juárez

3.5 star property
3.5-star hotel in Ciudad Juarez with outdoor pool and restaurant

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Four Points by Sheraton Ciudad Juárez

Photo gallery for Four Points by Sheraton Ciudad Juárez

Exterior
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
American cuisine

Overview of Four Points by Sheraton Ciudad Juárez

8,6 out of 10 Fabulous
8,6/10 Fabulous

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Connecting rooms available
Map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juarez, CHIH, 32349
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport drop-off
  • Fitness center
  • Pool bar
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

  • Paso del Norte International Bridge - 7 min drive
  • American Consulate - 8 min drive
  • University of Texas at El Paso - 10 min drive
  • Sunland Park Mall - 17 min drive
  • Fort Bliss - 17 min drive
  • Cielo Vista Mall - 18 min drive

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 18 min drive
  • El Paso International Airport (ELP) - 19 min drive
  • El Paso Union Depot - 18 min drive
  • Free airport drop-off

Restaurants

  • Gorditas Doña Tota - 13 min walk
  • Cochi - 13 min walk
  • La Carbonería - 5 min walk
  • El Amigo Milo - 1 min walk
  • Great American Steak - 3 min walk
Map

About this property

Four Points by Sheraton Ciudad Juárez

Four Points by Sheraton Ciudad Juárez puts you within a 10-minute drive of American Consulate and features free airport drop-off service (available on request). Guests can visit the fitness center for a workout or grab a bite to eat at El Sardinero, which serves American cuisine. Other highlights include an outdoor pool, a poolside bar, and a snack bar/deli.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite carport

Transfers

  • Free airport drop off from 8:00 AM to 5:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 45-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

El Sardinero - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 150 for children

Renovations and closures

The property will be renovating from February 2 2023 to May 31 2024 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juarez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juarez

Frequently asked questions

Does Four Points by Sheraton Ciudad Juárez offer free cancellation for a full refund?
Yes, Four Points by Sheraton Ciudad Juárez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Points by Sheraton Ciudad Juárez?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Points by Sheraton Ciudad Juárez?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Four Points by Sheraton Ciudad Juárez?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Ciudad Juárez?
Yes, there's free self parking.
Is airport shuttle service offered by Four Points by Sheraton Ciudad Juárez?
Yes, a free shuttle to the airport is available from 8:00 AM to 5:00 PM on request.
What are the check-in and check-out times at Four Points by Sheraton Ciudad Juárez?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Four Points by Sheraton Ciudad Juárez?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (17-min drive) and Speaking Rock Entertainment Center (17-min drive) are both nearby.
What is there to do at Four Points by Sheraton Ciudad Juárez and nearby?
Four Points by Sheraton Ciudad Juárez has an outdoor pool and a fitness center.
Are there restaurants at or near Four Points by Sheraton Ciudad Juárez?
Yes, El Sardinero offers American cuisine.
What's the area around Four Points by Sheraton Ciudad Juárez like?
Four Points by Sheraton Ciudad Juárez is a short 18-minute walk from Paso del Norte Cultural Center and 5 minutes' walk from UACJ - Universidad Autónoma de Ciudad Juárez.

Reviews

8,6

Fabulous

9,2/10

Cleanliness

8,6/10

Staff & service

8,6/10

Amenities

9,2/10

Property conditions & facilities

9,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Maria A., 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rodolfo de j, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is clean, modern and has great service. A nice retreat in Juarez.
Tara C, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

AZAM, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

AZAM, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The whole complex is very nice, hotel restaurants are good.
Alejandro, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gabriel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angélica María, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great confortable and clean rooms. The easy access to different restaurants.
Claudia, 1-night romance trip
Verified Expedia guest review

4/10 Fair

No pool
Disappointed that when I booked the hotel room they did not mention pool was accessible.... Top floor was closed...
Ana, 1-night trip
Verified Hotels.com guest review