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1 room, 2 adults

Bournemouth East Cliff,Sure Hotel Collection by Best Western

3-star3 stars
East Overcliff Drive, Bournemouth, England, BH1 3AN, United Kingdom

3-star beachfront hotel with restaurant, near Bournemouth Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Excellent location and service. Beautiful townJan 2, 2018
  • Staff were really great. We were moved into the Carlton as there was a group of teenagers…Feb 23, 2020

Bournemouth East Cliff,Sure Hotel Collection by Best Western

  • Family Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Twin Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking

What’s around Bournemouth East Cliff,Sure Hotel Collection by Best Western

Landmarks

  • In Bournemouth City Centre
  • Bournemouth Beach - 9 min walk
  • Bournemouth International Centre - 14 min walk
  • Bournemouth Pavillion Theatre - 11 min walk
  • Bournemouth Lower Gardens - 15 min walk
  • O2 Academy Bournemouth - 25 min walk
  • Russell-Cotes Art Gallery and Museum - 7 min walk
  • Oceanarium - 12 min walk

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive
  • Southampton (SOU) - 43 min drive
  • Bournemouth Station - 17 min walk
  • Poole Parkstone Station - 9 min drive
  • Pokesdown for Boscombe Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 18 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Barbecue grills
Things to do
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1930
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Polish
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Bournemouth East Cliff,Sure Hotel Collection by Best Western’s small print

Also known as

  • Bournemouth East Cliff
  • Bournemouth East Cliff Court
  • Hallmark Hotel Bournemouth East Cliff
  • S. Bournemouth East Cliff Opco Limited
  • Menzies Hotels Bournemouth East Cliff Court
  • Menzies Hotels Cliff Court
  • Menzies Hotels Cliff Court Hotel
  • Menzies Hotels Cliff Court Hotel Bournemouth East
  • Hallmark Hotel Bournemouth East Cliff
  • Hallmark Bournemouth East Cliff
  • Menzies East Cliff Court Bournemouth Hotel Bournemouth

Policies

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of GBP 20.00 (subject to availability)

Self parking costs GBP 10.00 per day

English breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Pets are allowed for an extra charge of GBP 15.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Bournemouth East Cliff,Sure Hotel Collection by Best Western

  • Are pets allowed at Bournemouth East Cliff,Sure Hotel Collection by Best Western?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 18 lbs per pet. There's a charge of GBP 15.00 per pet, per night.
  • Is parking offered at Bournemouth East Cliff,Sure Hotel Collection by Best Western?
    Yes. Self parking costs GBP 10.00 per day.
  • What are the check-in and check-out times at Bournemouth East Cliff,Sure Hotel Collection by Best Western?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability).
  • Are there restaurants at or near Bournemouth East Cliff,Sure Hotel Collection by Best Western?
    Yes, there's an onsite restaurant. Nearby restaurants include Inn on the Cliff (3-min walk), Urban Renaissance Cafe (7-min walk), and KFC (7-min walk).

Recent reviews

Good 7,4 From 349 reviews

Fair 4,0
Disappointed
Philip, gb2 night trip
Poor 2,0
Terrible service
Attempted to cancel this booking but unable to get through to anyone before the 72 hour cancellation period. When I finally got through to a call centre they couldn’t reach the hotel to let me know if I would be charged for the cancellation. They said they would call me to update me. Received no call! I got an email late in the day of arrival to state I would be charged the full amount for the cancellation. I never saw the email until the next day as I was waiting on a phone call from the call centre. Called the call centre again who were useless and they gave me the number of the hotel, which I attempted to call more than 4 different times and also left a VM but no one has answered or replied to my voicemail. I have been charged the full amount although I tried to cancel before the 72 hour period and Iam unable to dispute this. WOULD DEFINITELY NOT RECOMMEND THIS SITE TO ANYONE.
Karen, gb1 night trip with friends
Very good 8,0
Really good location and friendly staff
Anthony, gb2 night trip
Exceptional 10,0
First stay at this hotel, very pleased.
This was the first time I've stayed at the Hallmark East Cliff, when I arrived the young lady on reception was great she made everything go very smoothly. When I got to my room I had been upgraded, which was a pleasant surprise, later I found the bar staff and again when I needed help the receptionist was second to none. Overall this made my stay very enjoyable.
Steve, gb1 night business trip
Fair 4,0
A hotel in desperate need of a refurbishment . Well the room we were im anyway lol
peter, gb1 night trip
Very good 8,0
Good 👍
For the price you pay it was very good value and condition
Ryan, gb1 night trip
Good 6,0
We’ve stayed at this hotel many times partially for the balcony and sea view. However, on this visit the hotel was looking tired . The staff were friendly enough, although our room was not a double bed as requested and had to be altered whilst we were in the room hence delaying our stay. In addition, housekeeping came in ten minutes before we were due to leave and stood waiting for us to go. The breakfast was not of the quality we had had before with machine refreshments than fresh. Other things have changed over the years like no bath robes, no bottled water in the room etc. So, price increases and service declines. Very disappointing as we have always enjoyed the hotel previously.
Andrea, gb1 night trip
Good 6,0
A bit of a disappointment
Lovely staff. But the room and hallways were very tired. The bathroom was extremely dated and dreadful lack of water pressure in the shower- had to have a bath to wash my hair, which took a lifetime to fill up.
gb1 night trip
Very good 8,0
Good stay
Our room was welcoming very comfortable, the view was a staircase but that was ok as we only stayed one night. Good location, next to beach which was lovely. We were told on arrival that breakfast and car parkBig were included but they weren’t. So parking is £10 and breakfast is £15 p/p. All in all a great price for a good hotel.
Debbie, gb1 night trip
Poor 2,0
Awful experience
needs work doing to it. Booked a sea view as was given a tiny box of a room that the wind was whistling through the window all night! didnt get any sleep. The balcony was filthy and shared with next door and there was no seating outside. The pool was green i understand if it wasnt being used but at least empty or cover it! hotel was in dis repair and no food was being served in fact all food and facilities you had to go to the sister hotel for. Breakfast in the morning was un edible and disgusting. STAY CLEAR AND STAY SOMEWHERE ELSE . I stay away minimum 3 times a week with Business around the UK and this has to be the worst hotel i have ever stopped in
Liam, gb1 night business trip

Bournemouth East Cliff,Sure Hotel Collection by Best Western

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