WE ARRIVED EARLY TO HAVE DAY SIGHTSEEING BEFORE WE BOOKED IN AT 3PM,WE WENT IN AT 8.30 AM TO GO TO TOILET AS WE PARKED OUTSIDE HOTEL,WE WAS GREETED BY THE STAFF AND BROUGHT A TEA AND COFFEE,BECAUSE WE WAS EARLY THEY ARRANGED FOR OUR ROOM TO BE READY AT 12 INSTEAD OF 3,THIS WAS EXTREMELY KIND OF THEM,AND SOME ONE FETCHED OUR LUGGAGE FROM THE CAR TO THE ROOM,YET AGAIN EXTREMELY HELPFUL AS WE ARE BOTH DISABLED.GREAT SERVIVE GREAT STAFF,ALL HELPFUL,(SPECIAL MENTION TO ALAN WHO HELPED PUT LUGGAGE IN AND TOOK LUGGAGE TO CAR WHEN WE WERE LEAVING).