At Southern Sun Mayfair, upscale family-friendly vibes meet warm hospitality. Unwind with a round of golf or visit the sauna, then enjoy lunch and dinner at one of the two on-site restaurants or take a dip in one of the 2 outdoor pools.
Southern Sun Mayfair is just 4.9 mi (7.9 km) from the airport and offers a shuttle (available on request). Guests can indulge in spa services, and Oasis, one of 2 restaurants, serves lunch and dinner. Other highlights include 2 outdoor pools, a casino, and a health club.
Languages
English, French, German, Spanish
At a glance
Hotel size
171 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time ends: anytime
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (fees apply)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (during limited hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
2 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
Barbecue grills
Free daily reception
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Tennis
Golfing
Shopping
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Health club
2 outdoor pools
Casino
Spa services
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Coffee/tea maker
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Oasis - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This restaurant serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Shuttle transfer per adult: KES 37 (one way)
Optional extras
Airport shuttle service is offered for an extra charge of KES 37 per person (one way)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Parking
Self parking is available for an extra charge
Policies
This property accepts credit cards.
Also known as
Mayfair Southern Sun
Southern Mayfair
Southern Sun Mayfair
Southern Sun Mayfair Hotel
Southern Sun Mayfair Hotel Nairobi
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Nairobi Hotel Nairobi
Southern Sun Mayfair Nairobi Hotel
Holiday Inn Nairobi
Southern Sun Mayfair Hotel
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Hotel Nairobi
Frequently asked questions
Does Southern Sun Mayfair offer free cancellation for a full refund?
Yes, Southern Sun Mayfair does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Southern Sun Mayfair?
Yes, there are 2 outdoor pools and a children's pool.
Is parking offered on site at Southern Sun Mayfair?
Yes, there's self parking on site (charges apply).
Is airport shuttle service offered by Southern Sun Mayfair?
Yes, an airport shuttle is available. The charge is KES 37 per person one way.
What are the check-in and check-out times at Southern Sun Mayfair?
Check-in ends: anytime. Check-out time is 11 AM.
Is there an onsite casino at Southern Sun Mayfair?
Yes, there's a casino.
What is there to do at Southern Sun Mayfair and nearby?
Practice your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a casino. Southern Sun Mayfair also has a sauna and a health club, as well as a garden.
Are there restaurants at or near Southern Sun Mayfair?
Yes, there are 2 onsite restaurants.
What's the area around Southern Sun Mayfair like?
Southern Sun Mayfair is a short 9-minute walk from Sarit Centre and 15 minutes' walk from Westgate Shopping Mall.
Have a question?
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Southern Sun Mayfair Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,4/10
Cleanliness
9,0/10
Staff & service
8,0/10
Amenities
8,0/10
Property conditions & facilities
Reviews
8/10 Very good
27 November 2019
Phumlani
Phumlani, 1-night trip
2/10 Poor
10 November 2019
A disappointed rewards member
Compared to the rest of the southern sun hotels I’ve used over the years. This is the worst!! The rooms are not appealing, the towels are not clean. They look something between white and brown. The bathrooms are a turn off. The workmanship on the plumbing is just untidy. This hotel needs a serious revamp. The walkways are so dull. It looks so dingy.
Verified traveller
1-night trip
6/10 Good
30 October 2019
Verified traveller
1-night trip
10/10 Exceptional
07 September 2019
Mayfair hotel is an a calm and cooled oasis in the middle of bust Nairobi
Cecilia
Cecilia, 1-night trip
6/10 Good
02 September 2019
extending the checkout
The staffs were very friendly and the breakfast was good, so the rooms in this price range are small, but I used this hotel several times. However, the new staff was not kind (the old staff was still kind) and the taste of the food had fallen. Thank you for extending the checkout to 2pm.
Verified traveller
2-night trip
8/10 Very good
27 August 2019
Verified traveller
3-night trip
4/10 Fair
11 August 2019
Verified traveller
1-night trip
10/10 Exceptional
06 August 2019
Verified traveller
1-night trip
10/10 Exceptional
22 July 2019
Excellent staff. Friendly and helpful. Great breakfast facility and food
Verified traveller
1-night trip
8/10 Very good
20 July 2019
Référence dans westlands très agréable
Bel hotel
Amélie
Amélie, 4-night trip
8/10 Very good
10 July 2019
Bien
Nosotros nos quedamos una sola noche y nos resultó cómodo. Las instalaciones están bien.
Daniela
Daniela, 1-night trip
10/10 Exceptional
07 July 2019
very friendly staff and beautiful place
Jurgen
Jurgen, 2-night trip
10/10 Exceptional
02 July 2019
Lars
Lars, 1-night trip
10/10 Exceptional
01 July 2019
Great service and very nice property with beautiful gardens.
Verified traveller
2-night trip
10/10 Exceptional
29 June 2019
Great place
Excellent service as always. Home away from home. Great for meetings especially since the gardens are very beautiful
Lars
Lars, 1-night trip
8/10 Very good
28 June 2019
Verified traveller
2-night trip
10/10 Exceptional
21 June 2019
Beautiful place. The staff was wonderful at check in and recommended activities during our stay.
Verified traveller
1-night trip
8/10 Very good
20 June 2019
Verified traveller
1-night trip
10/10 Exceptional
21 May 2019
Excellent Hotel
Fantastic staff and management. I was made to feel really welcome. I hope t return soon.
John
John, 5-night trip
10/10 Exceptional
24 March 2019
Worth a stay
A very good experience ,well managed South African Hotel Group ,good friendly staff ,well spread out lush green property.Older rooms need refurbishment but maintained well.
Verified traveller
6-night trip
8/10 Very good
17 March 2019
the hotel has a nice atmosphere, very similar to some of the established, traditional hotels in the country. The staff are friendly and helpful. However, it is in quite desperate need of renovation.
Verified traveller
2-night trip
8/10 Very good
18 February 2019
Heike
Heike, 5-night trip
8/10 Very good
12 February 2019
danut
danut, 1-night trip
10/10 Exceptional
03 February 2019
A garden oasis in Nairobi
I just spent a great week at the Southern Sun Mayfair in Nairobi. The hotel is very secure and provides a lovely garden environment with lots of trees and flowers. An Oasis in the active city of Nairobi. The nearby National Museums of Kenya provide a great outing and are only minutes away by UBER. The Elephant Orphanage and Giraffe Center are don't miss local attractions. I have stayed here 4 times and the rooms and beds are very comfortable. The staff is attentive, friendly, and efficient providing an excellent environment for meetings and relaxation. The breakfast buffet is fantastic, and the chef cooks a wonderful made to order omelet. My favorite is a beverage by the the pool, especially at the end of the day when this oasis is cool and quiet. A great place to stay in Nairobi.
Thomas
Thomas, 7-night trip
8/10 Very good
31 January 2019
this should not be a required field!!
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