It was a bit more remote that we had realised, we are very used to using the tube but the hotel was accessible by buses or a boat, which were both great as it happens.
Check in took ages, two lines and noone allowed those waiting rhe longest to go first. One free cookie between 2 people but not if you have a nut allergy or gluten in tolerance. This hotel is trying too hard to be posh with posh cookies, and posh coffee sachets, completely unnecessary. Nescafe and some cheeap biscuots in the room would be perfect, and knock a few quid off the price of the stay.
The room was lovely, a great size and aside from a lack of tea and coffee, it was great, quiet, large, good shower, nice big towels. Their wasdnt enough tea and coffee to have more than one drink each which is ridiculous, and it took 20 mins queuing and waiting at reception for the 5 men to get me some more, its basic stuff to have enough supplies in the rooms.
It was a nice hotel with lots of space which is hard to come by in London. It was very close to the bus stop and ypu could cross the river for free with ypur room card which was good.