Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free (dogs only, 2 total)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
The Queens Hotel Reviews
Reviews
9,2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,4/10
Staff & service
9,0/10
Amenities
9,2/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Scott
Scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Jayne
Jayne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Gaz
Gaz, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 December 2024
No working heating
Room poor no working heating and it was cold
Fridge useless
Lighting very poor
No full length mirror
Bed large enough for 4
Bathroom large enough for 1
3rd visit be trying next door
Room 827 to avoid
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
michael
michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Grant
Grant, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
Frustrating that even as a guest couldn't get into the hotel bar. Busy with xmas events
steve
steve, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Janey
Janey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
One of the best
Check in was great. Staff went over and above. Really helpful and friendly. Beds really comfortable lots of pillows. Breakfast really nice. The poached eggs were one of the best i have had. The blueberry muffin was really fresh and tasty.
Position of hotel really good. Complimentary hot chocolate in reception was a really nice touch. Would definitely stay here again
KAREN
KAREN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Was good, pillows are quite hard so struggled to sleep but all in all it was a nice stay.
Very easy to get to and great location for walking around the city center if you came by train!
Staff are lovely too!
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 December 2024
Great hotel
Booked a cosy room, so knew it wasnt large. Only gripe was that we kept knocking into the hanging ironing board, storage for that could be better!
Comfortable bed, great shower.
Fabulous concierge.
Really great location for city centre.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
07 December 2024
Allison
Allison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 December 2024
What a gem, fantastic!
From check in to check out it was fabulous. Friendly and helpful staff from reception to security, comfy bed spotlessly clean.
Breakfast had so much choice and plenty of it.
Couldn't ask for more, thank you.
Denise
Denise, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 December 2024
Harvey
Harvey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
02 December 2024
Marc
Marc, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
01 December 2024
The room was clean and tidy but weird light set up. No big light just a mirror and two side lights which was odd.
Bed was comfy you could here the traffic and city noise but thats what you get for right in city centre.
The overall vide was oppulence and love the original lift doors.