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All properties in Costa Mujeres, Quintana Roo, Mexico

Majestic Elegance Costa Mujeres – All Inclusive

All-inclusive beachfront property with spa, near Mujeres Beach

  • Free full breakfast, free WiFi, and free parking

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  • Aerial View
  • Beach
  • Beach bar
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Carretera Libre 85 - Punta Sam, Costa Mujeres, 77400, QROO, Mexico
8,6.Fabulous.
  • Awesome all around.

    Jun 4, 2021

  • We got exactly what we thought we would - an inexpensive week away from reality. Majestic…

    May 22, 2021

See all 845 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 570 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 6 bars/lounges
  • Full-service spa
  • 12 outdoor pools

Feel at home

  • Babysitting or childcare
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television

What’s around

  • On the beach
  • Mujeres Beach - 22 min walk
  • Playa Mujeres Golf Club - 40 min walk
  • Garrafon Natural Reef Park - 8.7 mi / 13.9 km
  • Punta Sam Beach - 4.1 mi / 6.7 km
  • Punta Sam Ferry Terminal - 4.5 mi / 7.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite - Outdoor Jacuzzi
  • Elegance Club Jr Suite - Outdoor Jacuzzi
  • Majestic Jr Suite Swim Up
  • One Bedroom Suite Outdoor Jacuzzi
  • Swim Up Suite Outdoor Jacuzzi
  • Sky View Suite Rooftop With Outdoor Jacuzzi
  • Jr. Suite Ocean Front Outdoor Jacuzzi
  • Elegance Club Majestic Jr Suite Swim Up
  • Elegance Club One Bedroom Suite Outdoor Jacuzzi
  • Elegance Club Swim Up Suite Outdoor Jacuzzi
  • Elegance Club Plunge Pool Suite
  • Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi
  • Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

What’s around

Landmarks

  • On the beach
  • Mujeres Beach - 22 min walk
  • Playa Mujeres Golf Club - 40 min walk
  • Garrafon Natural Reef Park - 8.7 mi / 13.9 km
  • Punta Sam Beach - 4.1 mi / 6.7 km
  • Punta Sam Ferry Terminal - 4.5 mi / 7.2 km
  • El Meco Archaeological Site - 5.9 mi / 9.5 km
  • Cancún Underwater Museum (Cancún) - 6.1 mi / 9.8 km
  • El Niño Beach - 7.2 mi / 11.5 km
  • Gran Puerto Pier - 7.8 mi / 12.5 km
  • Ultramar Ferry Puerto Juárez - 8 mi / 12.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
map
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Carretera Libre 85 - Punta Sam, Costa Mujeres, 77400, QROO, Mexico

At a glance

Size

  • 570 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)

Food and drink

  • Free full breakfast daily
  • 7 restaurants
  • 6 bars/lounges
  • 6 swim-up bars
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 12
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Health club

Working away

  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 8123
  • Conference space size (meters) - 755
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Things to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
  • All meals, snacks, and local non-alcoholic beverages included

Activities and facilities/equipment
Land activities
  • Kids club

Not included
  • Childcare

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Majestic Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Dining

Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Majestic Elegance Playa All Inclusive All-inclusive property
  • Majestic Elegance Playa Mujeres All Inclusive
  • Majestic Elegance Playa All Inclusive
  • Majestic Elegance Playa Mujeres All Inclusive
  • Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
  • Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
  • Majestic Elegance Inclusive

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Majestic Elegance Costa Mujeres – All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there are 12 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there are 7 onsite restaurants, featuring beachfront dining, seafood, and garden views.
  • No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
  • Onsite recreation at Majestic Elegance Costa Mujeres – All Inclusive includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 12 outdoor swimming pools. Majestic Elegance Costa Mujeres – All Inclusive also has 6 swim-up bars and a Turkish bath, as well as a garden.
8,6.Fabulous.
  • 10,0.Exceptional

    I highly recommend this resort for a getaway!

    The resort is an absolute gem. Friendly staff, new facilities and rooms, delicious food!

    Zachary, 2 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Fantastic resort

    The resort is excellent! The staff is attentive, courteous, and always willing to help. The food was great. The entertainment was fun and the view was spectacular!

    Rodney, 7 night family trip, May 1, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great experience

    Pleasant staff, great facilities, clean and relaxing

    6 night family trip, Apr 10, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Amazing place, great staff, beautiful rooms! We had a very good time and enjoyed the beach and the service provided at all times.

    1 night trip with friends, Mar 14, 2021

    Verified Expedia guest review

  • 4,0.Fair

    The hotel is beautiful however, at a la carta restaurants they don’t have many options for vegetarian people even though I asked if they can made a quesadilla without meat they said no. At the pool we had to wait hours to get a drinks at the point that we decided to go to the bar and get our drinks (as a server I’m a good tipper.) We had to call at 7:00 pm to request the housekeeper to clean our room because they didn’t cleaned. And if you need a taxi you cannot requested by phone, you have to go and find the bellboy and wait for the taxi outside. All in all, they don’t make you feel like a guest.

    3 night trip with friends, Mar 11, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    We had the pool and jacuzzi on the balcony it was amazing, very relaxing and private. The entire property appeared very covid safe. Hand sanitizer everywhere. All employees were so nice and attentive. The food was one of the best I’ve had at a resort. Only complaint was we never received our covid results in time and were told it would be same day, but thankfully airport had a lab at the terminal and provided 20min results for about $14usd

    1 night trip with friends, Mar 9, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Fantastic, we don’t want to leave! Joel, our butler was a dream, his communication and everything was great, it made our experience amazing. Everyone was so kind and the hotel is beautiful! The food, entertainment, drinks, everything! Love this place

    4 night romance trip, Mar 9, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    LOVE, LOVE, LOVE this stunning beach and resort. Unlike parts of Riviera Maya or downtown Cancun, the beach was massive with a beautiful teal blue (not brown water from small bits of seaweed). There are a TON of bali beds by the ocean so you don't have to fight for a spot. We stayed for a 7 days & were able to dine at a different restaurant each night (even with Covid restrictions-you just have to plan ahead with your butler).

    7 night trip, Mar 6, 2021

    Verified Travelocity guest review

  • 10,0.Exceptional

    Excellent location and amenities . Delicious food with variety of menu . Specialty restaurants delicious too! Lovely and very comfortable bed. Jacuzzi in room was a plus for extra relaxation!

    2 night family trip, Mar 5, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Premium liquor, room, pillows, bed, pools and food. Dessert taste old and you have to wait long to got served at the table and at the buffet due to personal shortage. Night activities show is good.

    3 night family trip, Mar 4, 2021

    Verified Expedia guest review

See all 845 reviews