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1 room, 2 adults

Riu Palace Las Americas All Inclusive - Adults Only

4-star4 stars
Blvd. Kukulcan, Km 8.5Manzana 50, Lote 4, Zona Hotelera, CancunQROO77500Mexico

Hotel Zone beachfront resort with 7 restaurants, spa
  • Free hot/cold buffet breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 free*!
Superb9.0
Location
Great location
Service
Fantastic service
Cleanliness
Clean
Comfort
More comfort would be nice
1345See all 1,345 Hotels.com reviews
From 7,239 reviewsTripAdvisor Traveller Rating

Riu Palace Las Americas All Inclusive - Adults Only

  • Junior Suite
  • Junior suite Ocean view
  • Suite Ocean View
  • Suite Jacuzzi Ocean View
  • Jr.Suite Mexico
  • Junior Suite Vista al Mar Mexico
  • Suite Vista al Mar Mexico
  • Suite Jacuzzi Vista al Mar Mexico
  • Junior Suite Latam
  • Junior Suite Oceanview Latam
  • Junior Suite Europe
  • Junior Suite Oceanview Europe
  • Junior Suite Brazil
  • Junior Suite Ocean View Brazil
  • Suite Ocean View Brazil
  • Suite Jacuzzi Ocean View Brazil
  • Junior Suite (B2C)
  • Junior Suite, Ocean View (B2C)
  • Suite, Ocean View (B2C)
  • Suite, Jetted Tub, Ocean View (B2C)

At a glance

Key facts

Hotel size

  • This hotel has 372 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 7 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 3
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Health club
  • Sauna
  • Pool umbrellas
Working away
  • Conference space
  • Conference space size (meters) - 195
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

As expected of a luxurious hotel, guests receive high quality spa services at Riu Palace Las Americas All Inclusive. The hotel’s wellness center, Renova Spa, offers a variety of treatments and massages, including Aromatherapy treatments. Additionally, visitors can enjoy excellent amenities such as the freshwater swimming pool, spa tub, gym, and sauna.

Guests under 18 are not allowed in the spa.

Dining

Don Roberto - This restaurant serves breakfast, lunch, and dinner. Open daily.

Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.

Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Black & White - This steakhouse serves dinner only. Open daily.

Riu Palace Las Americas All Inclusive - Adults Only’s small print

Also known as

  • Riu Americas
  • Riu Palace Las Americas Cancun
  • Riu Palace Las Americas All Inclusive Adults
  • Riu Palace Las Americas Adults Cancun
  • Riu Palace Las Americas Adults
  • Riu Palace Las Americas All Inclusive
  • Riu Palace Las Americas All Inclusive Adults Only
  • Riu Las
  • Riu Las Americas
  • Riu Las Americas All Inclusive
  • Riu Las Americas Palace
  • Riu Palace Las
  • Riu Palace Las Americas
  • Riu Palace Las Americas All Inclusive Adults Cancun
  • Riu Palace Las Americas All Inclusive Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

Children under 0 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Riu Palace Las Americas All Inclusive - Adults Only

Landmarks

  • In Hotel Zone
  • Cancun Convention Center - 1 min walk
  • Caracol Beach - 3 min walk
  • Plaza Caracol Mall - 7 min walk
  • Forum Beach - 10 min walk
  • Gaviota Azul Beach - 10 min walk
  • Forum By The Sea Mall - 12 min walk
  • Delphinus Dreams - 12 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
  • Free self parking

Recent reviews

Superb 9.0 From 1,345 reviews

Riu Palace Las Americas All Inclusive - Adults Only
Exceptional10.0
Was incredible!!
Mike, us5 night trip
Riu Palace Las Americas All Inclusive - Adults Only
Exceptional10.0
Amazing experience, attentive staff, and good food.
Telisha, us3 night trip
Riu Palace Las Americas All Inclusive - Adults Only
Very Good8.0
Beautiful hotel. Beach side is wonderful and they bring you drinks even if you're just sitting on the beach. I would stay here again. I only enjoyed the buffet. We tried the japanese restaurant and steak house and were upset we didn't just eat the buffet. Other than that a wonderful trip. Our rooms were always cleaned when we got back from the pool. Room service was fast.
Cassandra, us4 night trip
Riu Palace Las Americas All Inclusive - Adults Only
Exceptional10.0
It was a great trip, i only wish i stayed longer
Hevert, us3 night trip
Riu Palace Las Americas All Inclusive - Adults Only
Poor2.0
RIPPED OFF BY RIU and Hotels.com didn't care!
My room was DOWNGRADED! with no refund of any type. I contacted Hotels.com immediately and they initially got back to me and said they would work out a solution with the Riu Sales Department, but after that I never heard from them about this issue . At check-in the RIU staff handled this situation poorly by just basically handing me a room card key and pointing towards the elevator and then walking away! I will NEVER use Hotels.com or stay at a Riu Hotel again, and I will continue to post negative reviews of both for many years to come The resort itself was good.
Anthony, us3 night trip with friends

See all reviews

Riu Palace Las Americas All Inclusive - Adults Only

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