Hotel Riu Vallarta - All Inclusive

3.5 star property
Escape to an all-inclusive retreat where you can bask in sunshine, relax by one of four outdoor pools, or treat yourself to aromatherapy at Renova Spa.

Choose dates to view prices

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun-loungers, beach towels, beach massages
5 bars/lounges, swim-up bar, poolside bar
4 outdoor pools, pool umbrellas
Aerial view
On the beach, sun-loungers, beach towels, beach massages
At Hotel Riu Vallarta - All Inclusive, unwind on the beach with sun loungers and massages or indulge in a swim-up bar. Guests rave about the dining options and helpful staff at this eco-certified property near Nuevo Vallarta Beach.

Reviews

8,4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Bar
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 40 of 40 rooms

Double Room (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Double Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Junior Suite (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

Family Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Double Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
2 bathrooms
  • 30 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Connecting Rooms (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About the area

Map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732

What's nearby

  • Nuevo Vallarta Beach - 2 min drive
  • Vallarta Adventures - 7 min drive
  • Nayar Vidanta Golf - 8 min drive
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive
  • Playa Bucerías - 12 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Don Rafael - ‬7 min walk
  • ‪La Botana - ‬7 min walk
  • ‪Riu Palace Piano Bar - ‬14 min walk
  • ‪Kulinarium - ‬8 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Vallarta - All Inclusive

At Hotel Riu Vallarta - All Inclusive, you can hit the beach to get a beach massage or relax in a sun lounger, plus you'll be within a 10-minute walk of Bay of Banderas. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Don Rafael, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a poolside bar, and a health club. Fellow travelers say great things about the helpful staff and restaurant.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 678 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free supervised childcare
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Personal watercraft (motorized)
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle on site
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Nirvana - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Il Gusto - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
La Boheme - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Vallarta - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Vallarta - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Vallarta - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Vallarta - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Riu Vallarta - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.

Is there an onsite casino at Hotel Riu Vallarta - All Inclusive?

No, this property doesn't have a casino, but Winclub Casino Platinum (14-min drive) and Vallarta Casino (15-min drive) are both nearby.

What is there to do at Hotel Riu Vallarta - All Inclusive and nearby?

Have fun with onsite activities like windsurfing, surfing, and cycling. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Hotel Riu Vallarta - All Inclusive also has 5 bars and a sauna, as well as a health club.

Are there restaurants at or near Hotel Riu Vallarta - All Inclusive?

Yes, there are 4 onsite restaurants, featuring Asian cuisine.

Does Hotel Riu Vallarta - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Riu Vallarta - All Inclusive like?

Hotel Riu Vallarta - All Inclusive is located a short 7-minute walk from Bay of Banderas. Travelers say this property is in a good location.

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8,4

Very good

9,0/10

Cleanliness

9,0/10

Staff & service

8,6/10

Amenities

8,8/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

8/10 Very good

Food and drinks okay. Not many activities.
Food was excellent, other than poor choice of beverages in mini-bar. Activities were severely lacking. For example, there was a fitness activity at 10 A.M. just once a week. There were no bicycles, no tennis courts, not much to do other than beach volleyball twice a day. One boogie board, when 20 were needed.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great resort but 2 double beds not guaranteed
Rooms were spacious and well furnished, and food was better than other all-inclusive resorts we’ve stayed at. Service was excellent everywhere at the resort. Plenty of sun or shade on beach given the palm trees. Ocean was swimmable. Only cons were: 1)we did not get two double beds as what my receipt stated, instead got a king bed. The front desk was not apologetic and told us it’s the category we reserved. Also, pools too small and crowded.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gerardo, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice resort. Great vacation.
Probably one of the nicer hotels in Puerto Vallarta. Beautifully remodeled. One thing that i would get rid of is the horses on the beach. They smelled horrible. And I am highly allergic to them. Even when they weren't there you could still smell the stench from where they parked them. Also, they should make the dinner options with reservations. That was incredibly frustrating. We would go to the restaurant and there would be availability but once you went to shower and change and come back down there was no availability. And they wouldn't put my name down. Very frustrating. My husband and son loved the parasailing right there. Great trip. Great service. Pretty decent food as well. It was an amazing vacation
Simone, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Increíble
Me encantó la experiencia y no tuve problemas con la reservación
Claudia, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Lugar bien pero muy mala atención.
El hotel esta solo bien, la comida, los cuartos normales y habría estado bien todo si no fuera por el servicio y la limpieza del buffet. Durante el buffet la comida esta bien pero todo al rededor de la comida lo que se cae no limpian y no se ve agradable. Hay muchos moscos en algunas areas y terminamos con las piernas muy irritadas. La atención de la gente que trabaja en el hotel es buena solo en la recepción, pedimos cosas a la habitación y teníamos que llamar varias veces porque suben lo que quieren y no lo que pides, me subieron la cuna para mi bebe y literal la persona molesta me la lanzo a medio cuarto, durante el desayuno una mesera muy grosera igual aventando los cafes y cosas teniendo a mi bebe conmigo. Durante la noche de Navidad a medio día cerraron el buffet y si preguntabas donde estaban sirviendo la comida las 4 personas a las que preguntamos muy mala actitud, groseras y no sabían nada. Fuimos una semana y nos hemos quedado siempre en la cadera RIU cuando viajamos porque tienen buen servicio y esta vez termine muy decepcionada de eso.
Diana, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Jair, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service! Very clean and very nice people . We had lots of fun and ate & drank lots! Look forward to coming back with the family soon!
Francisco, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente estadia, muy completo!
Es la segunda vez que vamos, RIU es garantia, multiples alimentos, amenidades, Shows, entretenimiento. Nos gusto, solo que el area de RIU Land, la alberca sigue estando muy fria para los niños, creo que es un punto a mejorar, ya que la alberca que esta saliendo del area de RIULAND, esa si esta tibia (deliciosa)
JOSE, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Carlos, 3-night trip
Verified Hotels.com guest review

6/10 Good

Don’t ever need to do an all inclusive again
The beach and pools were nice but rooms and food was just so-so. We found better food eating street tacos than just about anything this resort served. Even the specialty restaurants were nothing great. This was our first time at a resort like this and most likely will be our last.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 3-night trip
Verified Expedia guest review

8/10 Very good

This was my first time visiting an all-inclusive of any kind, - so most of my issues were due to my own ignorance about how certain things just are - and are going to be at any huge, family, beachside all-inclusive like RIU. If you kind of know what you’re getting into, you’ll be fine— in fact, you’ll have a fabulous time with your family. Don’t go alone like I did. This is a family place— bring a parent or a sibling if you dont have kids, you’ll have a blast. Plenty to do, drink, eat. The buffets are bountiful and fresh but you start to get sick of it after a few meals. About half (maybe more?) of each meal’s buffets are the same items day after day— but it’s kind of OK because most of it is really good!! The bread (all kinds— rolls, BAGELS, TORTILLAS!!) fabulous. The FISH, especially the Sea Bass which is front and center every single day in the same spot—PERFECTION. The only culinary downside for me was the complete lack of breakfast potatoes and the potatoes at other meals were really soggy and weird. The star of the show was the abundant and diverse and colorful, TASTY FRESH FRUIT— wow. Also, the horchata if you can find it. They hide it in a barrel in the corner. ;-) Overall, it’s a beautiful place to spend some family time— the staff will help you if you need anything. It was pretty easy for me to get around with some mobility issues, although it is a large property and depending where your room is, requires a decent amount of walking. The beach is 10/10.
John, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Patricija, 7-night trip
Verified Expedia guest review

4/10 Fair

This property needs some updating. The toilets in rooms don’t work and are faulty after “repair” The electrical outlets do not work whatsoever. Only outlet that work was the bathroom outlet.
Nicholas, 3-night family trip
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8/10 Very good

Raymond, 4-night trip
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10/10 Exceptional

Good
Juan, 4-night trip
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8/10 Very good

katherine, 4-night trip
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10/10 Exceptional

The property was very nice clean the service was excellent wishing there was a few more shops for shopping will definitely b back with more family visits
Rene, 6-night family trip
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8/10 Very good

Alissa, 5-night trip
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10/10 Exceptional

Jonathan, 5-night trip
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10/10 Exceptional

Entertainment was great and family friendly Costumer Service Delicious food I love the bar tenders
CHRISTIAN, 3-night trip
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6/10 Good

I’ve stayed at atleast 25 all inclusive resorts , mid range usually. This place had great staff, but no pool drink service, you had to wait in line ups all day. Pool service to speak of , it was basically absent. There was line ups at the women’s washrooms by the pool, like waiting 10 minutes just to Pee. The buffet food , was one of the worst , all Mexican tasteless prison food. Even the soya sauce was so watered down at the Japanese place. The Orange juice & all juices were 3/4 watered down . The entertainment bar must’ve been flooded in the past , as it smelled like sewer , when we told them , they sprayed “aroma” and they knew the drill as soon as we complained , so it’s an obvious issue. The staff was really friendly, they worked hard, but couldn’t keep up. We didn’t have a bad time as it was just one of those things, we should’ve paid more and went somewhere nicer, but that’s okay .
Laurie, 5-night romance trip
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8/10 Very good

Easy all around larger resort... Many pools.. Clean beach
kylee, 5-night trip with friends
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10/10 Exceptional

Food was really good and everyone was friendly. My only complaint is I wish their were more restrooms near the pools.
Jason, 7-night family trip
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