6/10 Good
26 January 2025
Bugs in Room
We normally stay here the night before we fly out for Costa Rica, and this is at least our 4th stay here. Normally I am very impressed with the comfort and quality of the room, which is why we have always returned. This stay I saw a tiny bug on the nightstand when we got there, and I thought it was a fluke, and killed it and moved on. Then, when we woke up very early the next morning for our flight, I went to make a coffee in the room, and there were hundreds of tiny bugs by the coffee maker. It totally freaked me out, and disappointed me for the price point of the hotel, I don’t think I should have to share a room with bugs. We checked out super early and took the shuttle to the airport, so there wasn’t anyone even really at the front desk to notify of the issue. I hate leaving an unpleasant review, because we have always loved this hotel for our airport stays, but not sure we will return.
Christine
Christine, 1-night family trip
Verified Hotels.com guest review