The Lapis Hotel

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Primary image
Outdoor pool
Outdoor pool
Outdoor pool
43-inch flat-screen TV with cable channels

Overview of The Lapis Hotel

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The Lapis Hotel

4.5 star property
Luxury hotel in Hoan Kiem with outdoor pool and restaurant

9,2/10 Superb

413 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
21 Tran Hung Dao Str, Hoan Kiem Dist, Hanoi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Hoan Kiem
  • Hanoi Opera House - 4 min drive
  • Hoan Kiem Lake - 1 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Yen Vien Station - 11 min drive
  • Hanoi Long Bien Station - 13 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

About this property

The Lapis Hotel

The Lapis Hotel offers an airport shuttle (available 24 hours) for VND 600000 per vehicle one-way. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a health club, a fitness center, and a sauna. Fellow travelers love the helpful staff and overall value.

Languages

English, French, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (538 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Languages

  • English
  • French
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 600000 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Lapis Hotel Hanoi
Lapis Hotel
Lapis Hanoi
The Lapis Hotel Hotel
The Lapis Hotel Hanoi
The Lapis Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings

9,2

Superb

9,4/10

Cleanliness

9,3/10

Staff & service

8,7/10

Amenities

9,1/10

Property conditions & facilities

10,0/10

Eco-friendliness

10/10 Exceptional

The hotel is very convinient,near to the place we have an appointment and near to other places to watch scenery. Will choose next visit Hanoi.
Rizza Remigio, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great soundproofing
Slept well, great breakfast, lovely pool. Steam room takes 4-5 minutes to get going, indoor jacuzzi is lukewarm. High water pressure in the bathroom. If you choose a room with bathtub, you'll need to be nimble to get in & out. I'd stay again.
5-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Good location
Good location, nice breakfast and helpful
susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
Great front desk service and nice location in walking distance to much but in a quieter neighborhood. Nice large in door hot tub
susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The lapis Hotel is quite close to the city the staff are amazing would highly recommend it to anyone
Brig, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing! Hai was there to greet us and was very helpful in giving us suggestions to local Food and attractions! The hotel was very clean and comfortable would defiantly go here again! Had a very lovely stay!
Jonmichel, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The rooftop pool was the best, there was a jacuzzi as well!
2-night trip
Verified Expedia guest review

10/10 Exceptional

I spoke with few ladies at front desk during my stay and they were all extremely friendly and helpful. Pleasant stay, thank you!
Sig, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel in an excellent location in the French Quarter. I stayed in a Deluxe suite and my room was wonderful with a city view. It was a short walk to all the attractions but didn't sit in the hubbub that is the lake area so it's a nice reprieve from the chaos. The staff was always super helpful, cheerful and courteous. The rooftop pool is awesome with a skyline view. Couldn't have asked for a better stay!
5-night trip
Verified Orbitz guest review