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InterContinental Hanoi Westlake by IHG

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In the heart of Hanoi, InterContinental Hanoi Westlake offers a luxurious retreat with a swim-up bar, poolside bar and an inviting terrace. Guests can rejuvenate at the spa or enjoy meals from 3 on-site restaurants offering international cuisine.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is R1 787
R2 027 total
includes taxes & fees
07 Jun - 08 Jun

Why we love this property

Work and play paradise
Strategically set in the city centre, this hotel offers a business centre and meeting rooms. After work, guests can enjoy spa services or unwind at three bars.
Food for every craving
This hotel offers three restaurants with international and Italian options, plus three bars. A cafe and pool-view dining complete the experience.
Spa day bliss
This hotel boasts a full-service spa offering couples massages and serene treatment rooms. A sauna, steam room, and soaking tubs complete the wellness journey.

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Classic Room, 2 Single Beds, Lake View

View from room

Classic Room, 2 Single Beds, Lake View

  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room, 2 Single Beds, City View, Overwater

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Single Beds, City View, Overwater

7,0 out of 10
Good
(4 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room (Upgraded)

Select Comfort beds, minibar, in-room safe, desk

Classic Room (Upgraded)

  • Partial lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Junior Suite, 1 King Bed, City View

Select Comfort beds, minibar, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Suite, 1 Bedroom, Lake View

Select Comfort beds, minibar, in-room safe, desk

Suite, 1 Bedroom, Lake View

  • Lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room, 1 King Bed, Lake View

View from room

Classic Room, 1 King Bed, Lake View

9,8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room, 1 King Bed, City View (Club)

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View (Club)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room, 2 Single Beds, City View (Club)

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Single Beds, City View (Club)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room, 2 Single Beds, Lake View, Overwater

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Single Beds, Lake View, Overwater

9,0 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Suite, 1 Single Bed, Overwater (Residence)

City view

Suite, 1 Single Bed, Overwater (Residence)

  • City view
  • 129 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Presidential Suite, Multiple Beds, Lake View

Select Comfort beds, minibar, in-room safe, desk

Presidential Suite, Multiple Beds, Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 6

View all photos for Classic Room, 1 King Bed, City View

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

9,8 out of 10
Exceptional
(13 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Suite, 1 Bedroom, Overwater (Residence)

City view

Suite, 1 Bedroom, Overwater (Residence)

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Suite, 3 Bedrooms, Overwater (Residence)

Coffee/tea maker, electric kettle

Suite, 3 Bedrooms, Overwater (Residence)

  • Partial lake view
  • 172 sq m
  • 1 bedroom
  • Sleeps 6

View all photos for Classic Room

Select Comfort beds, minibar, in-room safe, desk

Classic Room

8,4 out of 10
Very good
(7 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room, 1 King Bed, City View, Overwater

City view

Classic Room, 1 King Bed, City View, Overwater

8,6 out of 10
Excellent
(10 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room, 1 King Bed, Accessible, City View

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible, City View

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room, 2 Single Beds, Lake View (Club)

View from room

Classic Room, 2 Single Beds, Lake View (Club)

  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Junior Suite, 1 King Bed, Lake View

Select Comfort beds, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Lake View

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Suite, 1 Bedroom, City View

Room amenity

Suite, 1 Bedroom, City View

  • City view
  • 43 sq m
  • Sleeps 3

View all photos for Classic Room, 1 King Bed, Lake View (Club)

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Lake View (Club)

10,0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room, 1 King Bed, Lake View, Overwater

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, Lake View, Overwater

9,8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Classic Room, 2 Single Beds, City View

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 2 Single Beds, City View

9,6 out of 10
Exceptional
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3

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R1 941 total
includes taxes & fees
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About the area

Map
5 Tu Hoa, Tay Ho Ward, Hanoi, 10000

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Syrena Shopping Center - 12 min walk - 1.0 km
  • Tran Quoc Pagoda - 4 min drive - 2.6 km
  • Quan Thanh Temple - 5 min drive - 3.3 km
  • Hanoi Botanical Garden - 6 min drive - 3.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 29 min drive
  • Hanoi Long Bien Station - 9 min drive
  • Hanoi Railway Station - 15 min drive
  • Ga Thuong Tin Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Du Lac - ‬4 min walk
  • ‪Sunset Bar - ‬5 min walk
  • ‪The Oven D'Or - ‬8 min walk
  • ‪Pizza 4P's Âu Cơ - ‬3 min walk
  • ‪G.U 19 Steak - ‬6 min walk

About this property

InterContinental Hanoi Westlake by IHG

When you stay at InterContinental Hanoi Westlake by IHG, you'll be just a 5-minute drive from Hoan Kiem Lake and West Lake. Guests can be pampered with massages at the spa, and Cafe Du Lac, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 318 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Wheelchairs available on site
  • 5 stairs to reach property

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Dining

Cafe Du Lac - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Milan - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only.
Saigon - This restaurant specializes in Asian cuisine and serves dinner only.
Onsite venue #4 - cocktail bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 26 for adults and USD 13 for children
  • Airport shuttle service is offered for an extra charge of USD 88 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 45.36 per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hanoi Westlake InterContinental

InterContinental Hanoi Westlake

InterContinental Westlake

InterContinental Westlake Hotel

InterContinental Westlake Hotel Hanoi

Intercontinental Hanoi Westlake Hotel Hanoi

InterContinental Hanoi Westlake Hotel

InterContinental Hanoi Westlake

InterContinental Hanoi Westlake by IHG Hotel

InterContinental Hanoi Westlake by IHG Hanoi

InterContinental Hanoi Westlake an IHG Hotel

InterContinental Hanoi Westlake by IHG Hotel Hanoi

Frequently asked questions

Does InterContinental Hanoi Westlake by IHG offer free cancellation for a full refund?

Yes, InterContinental Hanoi Westlake by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Hanoi Westlake by IHG?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at InterContinental Hanoi Westlake by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at InterContinental Hanoi Westlake by IHG?

Yes, there's free self parking.

Is airport shuttle service offered by InterContinental Hanoi Westlake by IHG?

Yes, an airport shuttle is available. The charge is USD 88 per vehicle one-way.

What are the check-in and check-out times at InterContinental Hanoi Westlake by IHG?

Check-in start time: 3 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at InterContinental Hanoi Westlake by IHG and nearby?

InterContinental Hanoi Westlake by IHG has 3 bars, a spa, and an outdoor pool, as well as a 24-hour health club and a garden.

Are there restaurants at or near InterContinental Hanoi Westlake by IHG?

Yes, there are 3 onsite restaurants, featuring international cuisine and pool views.

Does InterContinental Hanoi Westlake by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does InterContinental Hanoi Westlake by IHG have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around InterContinental Hanoi Westlake by IHG like?

InterContinental Hanoi Westlake by IHG is in Tay Ho, a short 3-minute walk from West Lake and 12 minutes' walk from Syrena Shopping Center.

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Reviews

Reviews

9,0

Wonderful

9,2

Cleanliness

7,8

Location

9,2

Staff & service

8,8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and plentiful with a wide variety of options. (50 reviews)
  • The dedicated airport shuttle was very reassuring and safe with a Mercedes-Benz car and a skilled driver. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Lake
View
Food
Location
Family friendly
Buffets
Restaurant

Reviews

Verified

10/10 Exceptional

The hotel staff was very nice and accommodating. We enjoyed our stay. Highly recommend.
Kimberly Ann, 4-night trip
Verified

10/10 Exceptional

Great hotel, very accommodative staff!
Sanjeevaiah Gowri, 3-night trip
Verified

10/10 Exceptional

Great location. Friendly staff, clean rooms, and nice restaurants. Will stay again next time in Hanoi.
Jason, 2-night trip
Verified

6/10 Good

Ridiculously expensive services Example - Breakfast per person at $30 … !!! Room and staff very good
Brijesh, 1-night trip
Verified

10/10 Exceptional

I had a wonderful 3-night stay at InterContinental Hanoi Westlake. The hotel is beautifully located over the lake, offering peaceful views and a relaxing atmosphere away from the busy city. The rooms were spacious, clean, and very comfortable. Staff were consistently friendly, attentive, and professional, making the stay feel effortless from check-in to check-out. Breakfast was excellent with a wide variety of options. I would absolutely stay here again and highly recommend it to anyone visiting Hanoi.
Vishal, 3-night trip
Verified

10/10 Exceptional

Staff was amazing, room big. Breakfast super good
Erik, 1-night trip
Verified

10/10 Exceptional

Lovely location overlooking the west lake of Hanoi. Nice food. Great staff.
Colin, 1-night trip
Verified

10/10 Exceptional

Great hotel , beautiful view of the la
Fatima Zahra, 1-night trip
Verified

10/10 Exceptional

Most comprehensive breakfast in town. Service was impeccable. I only had one single gripe, that was that there was no bidet sprayer. Oh, the directions and signage for the massage was lacking and confusing.
Johan, 5-night trip
Verified

8/10 Very good

Great complex built on a lake on concrete columns however it is not a new complex and bit outdated, if you are looking for a modern new hotel, this is not for you. Our room and bathroom was a good size with a large balcony which had a table and 2 chairs. Staff were very nice and friendly, we found in Vietnam people are very friendly and kind, we haven’t had a bad experience during our 3 weeks trip last year and 2 weeks into our almost 3 weeks trip.
Matt., 6-night trip
Verified

10/10 Exceptional

Hotel staff was always friendly and helpful. Very good service.
TAIYO, 3-night trip
Verified

10/10 Exceptional

My stay at InterContinental Hanoi Westlake was excellent. The location is peaceful and perfect for a relaxing trip, with beautiful lake views and easy access to nearby cafes and walking areas. The staff were consistently warm, attentive, and professional. Room was spacious, clean, and very comfortable throughout my stay. Breakfast was great overall with plenty of variety, though I wish there were more halal options available. Aside from that, everything was perfect, and I would definitely stay here again on my next trip to Hanoi.
Maria, 2-night trip
Verified

10/10 Exceptional

Great hotel !

Great service and clean hotel .. it was spacious and the bed comfortable as well.
Agnes, 2-night trip
Verified

8/10 Very good

clean and quiet room staff was nice & kind
SOO HYUN, 3-night trip
Verified

10/10 Exceptional

Hotel is built over the lake, which gives great views. The pool area is lovely. The breakfast is excellent.
ANDRES, 5-night trip
Verified

10/10 Exceptional

I found the hotel to be quite comfortable during my stay！ Breakfast is very delicious!
SEINA, 3-night trip
Verified

10/10 Exceptional

Amazing hotel with some of the best service. The Sunset bar is a must. Just wish we could have stayed longer!
Andrew, 1-night trip
Verified

10/10 Exceptional

Great location and staff
Karan, 1-night trip
Verified

10/10 Exceptional

Beautiful property. Friendly and patient staff members. Great experience.
Nicholas, 7-night trip
Verified

10/10 Exceptional

Very nice food and lake view, ？good service.
Joslyn, 3-night trip
Verified

10/10 Exceptional

A beautiful property with a great staff that always made you feel welcomed.
ian, 4-night trip
Verified

10/10 Exceptional

Quick stopover on our way to Halong Bay Hotel was very Clean and Comfortable Breakfast was Outstanding Staff very Professional and Friendly
Simon, 1-night trip
Verified

10/10 Exceptional

We had a wonderful experience at this hotel for 5 nights. Top notch breakfast, ambience and professional staff. definitely recommend it.
kai chun, 5-night trip
Verified

10/10 Exceptional

The breakfast was an amazing thread, with foods from all over the world, representing many cultures. The drink options were expansive, with several juices, teas, coffees, different milk (skim, low fat, whole). They also had a cook that would make you any kind of egg you wanted, including eggs benedfict, upon request. Very nice.
Barb, 7-night trip
Verified

8/10 Very good

Great Stay

The hotel is in a great location by the lake, and is only a short taxi from the old quarter. Service is excellent, and I would definitely stay again. The property is looking a little old however, and would benefit from a refurbishment.
Paul, 3-night trip