Excel Guest House puts you within a 10-minute drive of ExCeL Exhibition Centre and O2 Arena. Also, Westfield Stratford City and London Stadium are within a short drive. The property is just a short walk to public transportation: Plaistow Underground Station is 14 minutes and Upton Park Underground Station is 15 minutes.
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 4 AM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
WiFi in public areas*
WiFi in rooms*
Parking
On-site self-parking (GBP 5.00 per day)
Wheelchair-accessible parking on site
Property amenities
Services
24-hour front desk
Luggage storage
Facilities
Terrace
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
DVD player
Flat-screen television
Premium TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
WiFi (surcharge)
More
Daily housekeeping
Fees & policies
Optional extras
WiFi is available in guestrooms for GBP 2.00 per day (rates may vary)
WiFi is available in public areas for GBP 2.00 per day (rates may vary)
Parking
Self parking costs GBP 5.00 per day
Policies
This property accepts credit cards.
Also known as
Excel hotel London
Excel Guest House Hotel London
Excel Guest House Hotel
Excel Guest House London
Excel Guest House Hotel
Excel Guest House London
Excel Guest House Hotel London
Frequently asked questions
Are pets allowed at Excel Guest House?
Sorry, pets aren't allowed.
Is parking offered on site at Excel Guest House?
Yes. Self parking costs GBP 5.00 per day.
What are the check-in and check-out times at Excel Guest House?
Check-in start time: 2 PM; Check-in end time: 4 AM. Check-out time is 11 AM.
Excel Guest House Reviews
Reviews
4,0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4,8/10
Cleanliness
4,8/10
Staff & service
3,8/10
Property conditions & facilities
Reviews
4/10 Fair
28 June 2017
Not worth the money
It was tiny , the light flickered and the blinders where broken in the bathroom so anyone could look in. Also they messed up my other booking for my friends room.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
01 May 2017
Cheap Hotel
Upon arrival was told that room was not paid for as I had expected they said they had received my card details but had no card processing facilities and I needed to pay the full 10 days in advance in cash that I could go to a teller machine in a nearby service station to make the withdrawal, which I did and insisted on a receipt, I will verify the payment made to Expedia upon my return to Aus. The room had a small Dinning table with 2 three leg chairs which fell over backwards unless weight was put on the seat, the bedroom area had a small square coffee table that one leg had fallen off of and a double bed with 2 very thin pillows there were no draws or clothes hanging facilities. toilet and bathroom were seperate and shared and were clean and tidy. TV worked but took 40 mins to come on
Keith
Verified Expedia guest review
2/10 Poor
02 January 2017
Horrible
Honestly never stayed in a room as bad as this in my life.
Verified traveller
Verified Hotels.com guest review
2/10 Poor
10 December 2016
Horrible experience
Jamie
Verified Hotels.com guest review
2/10 Poor
02 December 2016
Bottom end accommodation
Dreadful. Yes it was cheap, but dirty, filthy carpet. Shower produced only a low flow of warm water. Bathroom door wouldn't open enough because bed obstructed. Receptionist (pleasant guy) tried charging a higher rate than was quoted.
Definitely wouldn't recommend. There are better cheap hotels/guest houses in the area.
robert
Verified Hotels.com guest review
6/10 Good
24 November 2016
Wasn't as good as expected. Ended up having to share a bathroom/toilet if you want to call it that. No one on Reception when I first arrived, and when they did come through after another customer found them they were on the phone. Room smelt like someone might have been smoking on there, and being a non-smoker didn't find it very nice.
Tina
Verified Hotels.com guest review
8/10 Very good
14 November 2016
Verified traveller
Verified Hotels.com guest review
2/10 Poor
29 October 2016
noisy. Damp no cleaners
Verified traveller
Verified Expedia guest review
2/10 Poor
18 October 2016
Verified traveller
Verified Hotels.com guest review
4/10 Fair
15 October 2016
bargain bin of hotels wont stay again
no so good they moved us to a sister hotel and it was not a good experience the shower door was missing and even had plug sockets in the bathroom
Steven
Verified Hotels.com guest review
2/10 Poor
08 October 2016
The conditions were poor .noisy kids .and the bathroom was filthy
paul
Verified Hotels.com guest review
4/10 Fair
15 September 2016
Verified traveller
Verified Hotels.com guest review
2/10 Poor
09 September 2016
Bad experiance
I will highly recomend to not stay in this hotel basic thing which is required is comfortable bed and privacy in this hotel both things are not present.
Bed is acctualy whith concave groved matres and we can easily hearand understand the voices from nearby room.
Toilets are badly maintained.
And room had some smell
Carpet is full of dust
Over all not value for money go for central london hotels
madhuri
Verified Hotels.com guest review
8/10 Very good
27 August 2016
good for price but very noisy
Clean hotel,but the bin wasnt changed during.my 6 day stay,the other guests were very noisy even very late at night,as was the neighbourhood good price clean room bit small very close to lots of shops and cafes
ray Lorraine
Verified Hotels.com guest review
2/10 Poor
21 August 2016
one night . work stopover
terrible place , loads of very loud all night ,music and shouting , dubious people hanging around inside and outside , obvious brothel . very basic , room clean enough , basic , but shared toilet and bathroom disgusting . did not sleep all night , left to go to work at 5 am even though i was not due to start until 9 . never again
Verified traveller
Verified Expedia guest review
2/10 Poor
04 August 2016
Unhappy review
V noisy. People shouting through the night. Sirens outside. Carpet so dirty, didn't want to stand in bare feet!
Judith
Verified Hotels.com guest review
10/10 Exceptional
26 July 2016
Working in east london
Comfortable stay and nice staff.
james
Verified Hotels.com guest review
6/10 Good
23 July 2016
You get what you pay for
The location was good with regular buses going to the Excel centre right outside. The only complaints would be that the room we stayed in had a boiler which made the room very hot - not particularly comfortable in the middle of summer, and that it could be noisy at night depending on the other guests. I stayed here with two others but had I been alone (as a women) I might have felt less safe. The staff were always pleasant.
Crystal
Verified Expedia guest review
2/10 Poor
09 July 2016
The Worst
Stayed here on the 29/06/16.
Was raided for unknown reasons by the police (apparently it was a prostitution house but I can't confirm that). Might be able to find a story about it on the internet. Room was disgusting, was in one of the basement rooms - mould everywhere, bed was stained and only 1 out of 4 lights worked.
Would NEVER recommended. Please, please, please pay more for a better hotel.
Verified traveller
Verified Expedia guest review
2/10 Poor
04 July 2016
Mouldy, dirty and loud!!
The room was disgusting, nothing like the photos, the bed, the walls and the ceiling all going mouldy. The noise throughout the night, I don't even know how anyone can sleep in this place.
jasmin
Verified Expedia guest review
6/10 Good
01 July 2016
not bad for the price i paid. near to shops and good transport facilities.
Verified traveller
Verified Expedia guest review
4/10 Fair
12 June 2016
It is not at all good.
Rohinkumar
Verified Hotels.com guest review
2/10 Poor
31 May 2016
Not what was expected
We were provided with a small basement room, for 2 people, so had no windows. being located right next to the kitchen there was often a weird smell and the air was damp. the room Appeared to have previously had a leaking problem with water damage on the ceiling, whilst some of the furniture was broken. Whilst there was an effort to keep the room clean it still seemed dirty, with multiple stains on the floor, mattress and base of the bed. The check in was fairly quick and staff offered to carry our stuff down the stairs, other than this we had little interaction with them.
The Hotel was located quite far from our desired location, thus not suitable for our personal requirements due to walking to save money. Though was located near a range of shops and bus stops.
Verified traveller
Verified Hotels.com guest review
2/10 Poor
20 May 2016
Worst I have ever stayed in
Shocking. Place should be knocked down
Bed was broken. The lights didn't work (any of them )
No remote control for TV and in such a safe location there were safety bars on all the windows.
Walls paper thin, so I heard every word of the argument next door at 2AM.
I run marathons, and not even I felt like I could run that fast to safety !
Laura
Verified Hotels.com guest review
4/10 Fair
09 May 2016
Poor hotel
Hotel charged my card 3 times clearing out my bank account, total was £78 hotel took this then took another £78 and a further £360 when chalk aged they tried to deny it, took a whole day of me crashing them to finally get a refund. Room was tiny and in bad condition looked nothing like the pics. Was at front of hotel near reception and it was very noisy and lots of people outside window throughout the night also room smelt badly of cigars even tho it was a non smoking room. Room was even cleaned during my stay despite it being advertised as daily maid service. Only good thing was it was close to where I needed to be