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All properties in Mumbai, Maharashtra, India
1 room, 2 adults

Waterstones Hotel

4,5-star4,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (free)
  • Children's club (free)
  • Children's pool
Off International Airport Approach Road, Marol, Andheri - East, Mumbai, Maharashtra, 400059, India

Luxury Mumbai hotel with outdoor pool, connected to the airport
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (free)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Amazing stay , really liked the property as well. Nice spacious rooms . A really place to…Jul 28, 2020
  • I have no idea why this hotel is so highly rated. The room was grubby & uncomfortable and…Feb 19, 2020

Waterstones Hotel

from ZAR 1,125
  • Boutique Double
  • Suite, 1 King Bed
  • Executive Room, 1 Double or 2 Twin Beds
  • Boutique Single
  • Premier Room

What’s around Waterstones Hotel

Landmarks

  • In Marol
  • MIDC Industrial Estate - 25 min walk
  • Powai Lake - 2.8 mi / 4.5 km
  • Phoenix Market City Mall - 2.6 mi / 4.2 km
  • U.S. Consulate General - 4.3 mi / 6.9 km
  • Juhu Beach - 5.9 mi / 9.5 km
  • KidZania Mumbai - 3.9 mi / 6.3 km
  • ISKCON Temple - 4 mi / 6.4 km

Getting around

  • Chhatrapati Shivaji Intl. Airport (BOM) - 12 min drive
  • Mumbai Andheri Station - 5 min drive
  • Mumbai Ghatkopar Station - 6 min drive
  • Mumbai Vile Parle Station - 6 min drive
  • Marol Naka Station - 8 min walk
  • Airport Road Station - 10 min walk
  • Saki Naka Station - 21 min walk
  • Free area shuttle
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Transport

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Free area shuttle

  • Free ski shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Free ski shuttle
  • Fitness facilities
  • Indoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Pool umbrellas
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Accessible bathtub
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

White Barn - This poolside restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

All Stir Fry - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

On The Rocks - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Van Gogh Bar - This bar is located by the pool and specializes in international cuisine. Open daily.

Waterstones Hotel’s small print

Also known as

  • Hotel Waterstones
  • Waterstones Hotel Hotel
  • Waterstones Hotel Mumbai
  • Waterstones Hotel Hotel Mumbai
  • Waterstones Hotel
  • Waterstones Hotel Mumbai
  • Waterstones Mumbai

Policies

Payments made at the hotel using American Express cards will incur an additional surcharge, plus taxes.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 11:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Credit card charges are subject to an extra charge of 0 percent

    Rollaway beds are available for INR 1000.0 per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Waterstones Hotel

    • Does Waterstones Hotel offer free cancellation for a full refund?
      Yes, Waterstones Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Waterstones Hotel?
      Yes, there's free self and valet parking.
    • Is there a pool at Waterstones Hotel?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 11:00 PM.
    • Are pets allowed at Waterstones Hotel?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Waterstones Hotel?
      You can check in from 2:00 PM to anytime. Check-out time is noon.
    • Are there restaurants at or near Waterstones Hotel?
      Yes, there are 3 onsite restaurants.

    Recent reviews

    Good 7,4 From 123 reviews

    Poor 2,0
    Never will return to this hotel
    Checked in and no booking could be found! Took 30 minutes to arrange a room. They wanted me to pay again which I refused to do so. Got a smoking room but wanted to smoke outside by the pool but was sent to a dingy corner area hidden away from the pool or to smoke in the car park as if being alienated! Then at the restaurant I had to stand in a corner outside near the kitchen like a naughty boy. Was told that my package included a transfer to to the airport but when I ordered they asked me to pay though after me complaining they did give me it free Usually stay at the Leela but thought I would give this hotel a try but NEVER AGAIN. Rooms were not to my liking and staff were mostly arrogant except the charming restaurant manager who was very apologetic about my issues. So next visit I shall go back to the Leela where I can smoke by the pool, and smoke in designated areas where ash trays are provided in full view of the pool
    Ashley, gb1 night trip
    Fair 4,0
    bad experience
    The room was dirty and dark. Internet did not work for entire trip and they were not able to figure out.bath tub was clogged and no repairs done. Gave a dirty room and later changed which was better yet below par for a 180$ per night stay. Cleanliness was not at par
    Gaurav, ca2 night business trip
    Good 6,0
    Not a pleasant stay
    It wasn’t a god stay, looks totally different than the photos on the website . Most embarrassing is that my giveaways from the back went missing ( around 10 diaries / flash drives / keychains ) and I did complained to the hotel staff but they told that they will look into the CCTV cameras and come back but they never got back. I would never book this hotel again or even recommend anyone for the fact that the service is very poor , not well maintained, no way close to 4 star hotel and no value for money . However it’s my bad experience with them which might be different for others . Never had a situation of missing things from my 14 years of travelling across the world , very unfortunate and unlucky for me.😌
    SAMEER, ie2 night business trip
    Good 6,0
    Family vacation
    We had booking with WIFI included in my price but we were not given WIFI for free. I showed manager my booking from hotel.com. The management team was just passing time untill they give WIFI for only one room FREE??
    us3 night family trip
    Very good 8,0
    Business Trip
    Great pick up service.
    Eun Hong, sg1 night business trip
    Very good 8,0
    Business trip
    Everytime business trip, I choose to stay at this hotel.
    sg1 night business trip
    Very good 8,0
    Business trip
    Hotel is great 👍
    sg2 night business trip
    Exceptional 10,0
    Everything was great no issues
    Kalpesh, gb15 night family trip
    Good 6,0
    So-so
    An OK hotel. Only highlight is the clubhouse. Accomodations block not too impressive.
    Kim Moh, sg4 night business trip
    Good 6,0
    Great vibes. Staff needs to up their game
    The property is very good but the staff need immediate professional training
    us2 night trip with friends

    Waterstones Hotel

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