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The Oyster Box

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2 outdoor pools, pool umbrellas, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of The Oyster Box

VIP Access

The Oyster Box

5.0 star property
Upscale beachfront hotel with spa, near Umhlanga Rocks Beach

9,6/10 Exceptional

244 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is R7 447
Price available on 2022/12/14
Map
2 Lighthouse Road, Umhlanga, KwaZulu-Natal, 4320
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Premium TV channels

Room options

About this area

What's nearby

  • On the beach
  • Durban Beach - 10 min drive
  • UShaka Marine World - 23 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • Hooters - 2 min walk
  • The Sugar Club - 3 min walk
  • Catch - 3 min walk
  • Lord Prawn - 3 min walk
  • Steak & Ale - 4 min walk

About this property

The Oyster Box

At The Oyster Box, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and mani/pedis. The Ocean Terrace, one of 2 restaurants, serves Indian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say good things about the pool and helpful staff.

Languages

Afrikaans, English, Spanish, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Shared refrigerator
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys

What to do

  • On the beach

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1947
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Wine tasting room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Afrikaans
  • English
  • Spanish
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • DVD player
  • 43-inch Smart TV
  • Premium cable/satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Ocean Terrace - Overlooking the ocean, this family restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Palm Court - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required. Open daily.
The Grill Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
The Lighthouse Bar - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.
The Oyster Bar - This Champagne bar specializes in international cuisine and serves light fare only. Open daily.

Awards and affiliations

The Oyster Box is listed in the 2021 Travel + Leisure 500.

Fees & policies

Refundable deposits

  • Breakage deposit: ZAR 1000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 495 for adults and ZAR 495 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 510 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 495.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: ZAR 1000 per night
  • Pets are allowed for an extra charge of ZAR 1000 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Box Oyster
Oyster Box
Oyster Box Hotel
Oyster Box Hotel Umhlanga
Oyster Box Umhlanga
Oyster Box Umhlanga Rocks
The Oyster Box Hotel
The Oyster Box Umhlanga
Oyster Box Umhlanga Rocks
The Oyster Box Hotel Umhlanga

Frequently asked questions

Does The Oyster Box offer free cancellation for a full refund?
Yes, The Oyster Box does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Oyster Box?
As of 06 December 2022, prices found for a 1-night stay for 2 adults at The Oyster Box on 14 December 2022 start from R7 447, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Oyster Box?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Oyster Box?
Yes, there are 2 outdoor pools.
Are pets allowed at The Oyster Box?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of ZAR 1000 per pet, per night, and there's also a deposit of ZAR 1000 per night. Service animals are exempt from fees.
Is parking offered on site at The Oyster Box?
Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by The Oyster Box?
Yes, an airport shuttle is available. The charge is ZAR 510 per vehicle one-way.
What are the check-in and check-out times at The Oyster Box?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at The Oyster Box?
No, this hotel doesn't have a casino, but Sibaya Casino (7-min drive) and Suncoast Casino and Entertainment World (14-min drive) are both nearby.
What is there to do at The Oyster Box and nearby?
The Oyster Box has 2 outdoor pools, 3 bars, and a spa, as well as a Turkish bath, an arcade, and a picnic area.
Are there restaurants at or near The Oyster Box?
Yes, there are 2 onsite restaurants, featuring Indian cuisine and ocean views. Nearby restaurants include The Sugar Club (3-min walk), Catch (3-min walk), and Lord Prawn (3-min walk).
What's the area around The Oyster Box like?
The Oyster Box is a short 12-minute walk from Umhlanga Rocks Beach and 5 minutes' walk from Umhlanga Main Beach.

Overall score and ratings

9,6

Exceptional

9,7/10

Cleanliness

9,7/10

Staff & service

9,2/10

Amenities

9,4/10

Property conditions & facilities

10,0/10

Eco-friendliness

10/10 Exceptional

Paying attention to detail, customer service at i!
This truly was a 5 star experience!! My daughter literally didn’t want to leave, she called it home away from home. That’s how well they treated us. The service is amazing everyone takes you seriously as a guest. They seem to get it right all the time it wasn’t our first stay but they still managed to dazzle us with their hospitality. From the checking in, to the room, the food etc .
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was one of the most beautiful spots outside the Durban area. Love, love, love this hotel! Tabitha
Tabitha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We thoroughly enjoyed our experience at The Oyster Box. It felt “old world” yet modern. The outdoor patio, main dining room and rooftop bar were really enjoyable. The staff is extremely welcoming. Food is quite good and it’s at a beautiful location, overlooking the ocean. The staff were wonderful.
Mary Ellen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, having stayed before and having appreciated the outstanding service and staff, I did feel the service in the Terrace had slipped somewhat.
Shirley, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jeremy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Oyster box is a fabulous place to stay, very luxurious with outstanding staff. This was our third stay here and are looking forward to our next visit. The buffet breakfast on the terrace is superb and sets you up for the whole day, Oysters, curry and champagne, what’s not to like!!! A long leisurely breakfast has to followed by a walk along the vey clean and safe promenade, what a fabulous stay.
Nicholas, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sandile, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Before our arrival we received a questionnaire from the hotel asking us what our preferences were in several areas. We were met at the airport by a friendly chauffeur who drove us to the hotel and offered us bottles of water of our choosing. On arrival at the hotel we were welcomed by a welcoming party. Of particular note was the adherence to Covid-19 precautions with every item touched being wiped clean. As we were returning to the hotel after 53 years, having spent our honeymoon at the hotel in 1969, we were granted an upgrade to a beautiful sea and lighthouse facing room. Soon after our settling into our room we were presented with a bottle of champagne and of water as well as plates of cakes . We stayed at the hotel for 5 nights, ate at the bar restaurant on 2 occasions and enjoyed the wonderful and varied breakfasts. All in all we rate the Oyster Box as one of the very best hotels we have every stayed at. Very highly recommended.
Isaac, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Unbelievably perfect! Loved the staff and beauty of this exquisite hotel.
Meg, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved every minute of our stay…
Jeanette, 3-night romance trip
Verified Expedia guest review