Grand Hyatt Mumbai Hotel and Serviced Apartments

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Outdoor pool, pool umbrellas, sun loungers
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Overview of Grand Hyatt Mumbai Hotel and Serviced Apartments

Grand Hyatt Mumbai Hotel and Serviced Apartments

5.0 star property
Luxury hotel with spa, near JioGarden

9,0/10 Superb

994 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is R2 046
Price available on 2022/07/01
Map
Bandra Kurla Complex vicinity, Off Western Express Highway, Vakola, Mumbai, Maharashtra, 400 055
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Santacruz
  • JioGarden - 33 min walk
  • Linking Road - 37 min walk
  • U.S. Consulate General - 43 min walk
  • University of Mumbai - 3 min drive
  • Bharat Diamond Bourse - 5 min drive
  • Carter Road Promenade - 6 min drive
  • Juhu Beach - 7 min drive
  • Phoenix Market City Mall - 5 min drive
  • Shoppers Stop - 7 min drive
  • Lilavati Hospital - 6 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 17 min drive
  • Mumbai Khar Road Station - 4 min drive
  • Mumbai Vile Parle Station - 5 min drive
  • Mumbai Santacruz Station - 19 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Grand Hyatt Mumbai Hotel and Serviced Apartments

Grand Hyatt Mumbai Hotel and Serviced Apartments is just 4.4 mi (7.1 km) from the airport and offers a shuttle (available 24 hours) for INR 2200 per person one-way. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and China House Restaurant, one of 4 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers like the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 648 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Toys
  • Children's books
  • Fence around the pool

What to do

  • Yoga classes
  • Shopping

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (11571 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • Hindi
  • Italian

Room amenities

Be entertained

  • DVD player
  • 40-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Club Oasis Spa and Fitness Center has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

China House Restaurant - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fifty Five East - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Soma - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Celini - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 1250 for adults and INR 625 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 2200 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for INR 1500 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of INR 1000 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Mumbai
Grand Hyatt Mumbai Hotel
Mumbai Grand Hyatt
Grand Hyatt Hotel Mumbai
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Mumbai Hyatt
Grand Hyatt Mumbai Hotel Serviced Apartments
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

Frequently asked questions

Overall score and ratings

9,0

Superb

9,2/10

Cleanliness

9,0/10

Staff & service

8,5/10

Amenities

9,0/10

Property conditions & facilities

8,6/10

Eco-friendliness

10/10 Exceptional

Anilkumar, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Dead Mosquito in the room
Parmeet, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

SAMEER, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ok hotel in bustling Mumbai
we ahve stayed in this hotel many times but this time found the service not quite the same. Hopefully things improve after covid.
Davendra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed one night & had an amazing time.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kanta, 1-night trip
Verified Hotels.com guest review

8/10 Very good

YoungJin, 1-night trip
Verified Hotels.com guest review

6/10 Good

One of my favourite
Many aspects of Housekeeping need huge improvements
AMIT, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danvir, 1-night trip
Verified Hotels.com guest review